**.**.****

Wesley Williams

***** ****** ******

Covington, LA 70433

985-***-****

ad2x9x@r.postjobfree.com

I am an inspired and driven professional who has been in the service industry for thirty years and enjoys meeting and working with new people, as well as undertaking and implementing new and progressive systems. I worked as Geri/Psyc Tech at Lakeview Regional Hospital, which provided 1 on 1 care clients that included helping with client medications, bathing, restroom, mobility, conversation etc. My time as a restaurant owner/manager of a restaurant has given me ample time to cultivate and develop people skills and to pay close attention to customer needs. I am familiar with multiple point of sale systems, especially Clover, and am able to learn POS quickly. Professional History (abbreviated):

Pet Suites: Host, Front Desk, Sales Associate November, 2023-Present

-Receiving and booking customer reservations for pet boarding, grooming, training, and play times

-Accounts receivable and all point of sale operations

-Minor pet care duties

Lakeview Regional Medical Center: Geriatric/Psychiatric Technician May,1994-May, 1995

-One to one patient assistance in daily activities: getting dressed, restroom, eating, movement throughout the hospital, administration of medicine, conversation and note taking of patient disposition and well being

-Basic medical care: wound cleansing, application of medicines, stretching activities, support with difficult movements and adjustments while resting or sleeping, CPR Little Tokyo Restaurant: Server/Cashier- May, 1998-present

-All requisite serving and cashiering duties: greeting and seating customers, taking and entering orders into POS systems (mainly CLOVER systems), explaining menu to customers and guiding them to preferred dishes, running food, clean up, presenting and closing out customer’s bill (cash, credit, gift card sales), closing out and balancing register.

Little Tokyo Restaurant: Sushi chef- September, 2000-2022

-All duties of a fully trained sushi chef: fish, vegetable, nori, and sauce preparations, as well as cooking sauces, cleaning whole fish, wrapping and storing it, setting up sushi bar for open hours, breaking down and cleaning sushi bar for closing, maintaining a clean sushi bar prep and order area, preparing and presenting all sushi bar items, engaging customers in conversation about their order and other topics, maintaining correct levels of products (fish, vegetables,) to prevent waste and maximize efficiency, organizing sushi bar area, creating new menu items and sauces, quality control of rice, sauces, meat and fish

Little Tokyo Restaurant: Owner/Manager- September, 2000-2022

-All duties of restaurant manager: interviewing, hiring, training, disciplining and firing employees in both front and back of house, maintaining customer relations, ordering products for the restaurant(daily, weekly and monthly), running and balancing register, comparing prices and interacting with vendors, scheduling all employees, creating, posting and enforcing a cleaning schedule, organizing restaurant (table and chair placement, materials used in daily activities such as pens, menus, silverware, glasses, plates) promoting the restaurant online and face to face, quality control over all dishes and ingredients for dishes

Skills: Knowledge of Japanese cuisine and an ability to adapt to the tastes of the customers, knowledge of and ability to produce varying techniques for kitchen and sushi bar dishes, friendly and understanding demeanor with customers, staff and management, willingness to take and absorb criticism, willingness to make and follow through with difficult decisions

Educational Background: Bachelor’s Degree in English Literature with a Minor in History and a Minor in Philosophy, Summa Cum Laude, 4.0 GPA, Southeastern Louisiana University, 2008