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Customer Service Logistics Coordinator

Location:
Peachtree Corners, GA, 30092
Posted:
January 20, 2024

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Resume:

TOMAS ANTONIO CASTILLO DIAZ

PETROLEUM ENGINEER - ACCOUNTING - SALES

Email: ad2x9m@r.postjobfree.com

Address: **** ********** **. *** ****-B, Norcross, GA 30092 Ph: 504-***-****

OIL & GAS ENGINEER, INDUSTRIAL MECHANICAL TECHNICIAN.

● Accounting- Quickbooks Online, Certified

● Direct Sales and Marketing of FMCG and Specialty Products

● Logistics Coordinator (Local and International Purchasing and Sales Section). Planning and Management Coordinator Specialist in overseas industrial purchasing, logistics and procurement, warehousing, international trade, planning, tracking, control, logistics management, computer systems management of materials and equipment in Oil well drilling and Gas fields, safety, health and environment (SHA), sales, collections, technical support, inventory control, audits, petty cash, bookkeeping, accounting, accounting, QuickBooks online and desktop, IRS tax preparer, payroll preparation. Sales and customer service executive, direct food sales, order management and control, collections management, prospecting new customers. WORK EXPERIENCE

Retail Store Manager – SunCom Mobile (Cricket Wireless). Feb– July 2023. Supervise 5 people of retail sales workers. Adjust, adhere to a daily schedule for shift personnel to ensure optimal efficiency. Track monthly reports and trends for business forecasting. Resolve customer complaints, issues. Train team, Maintain company-sales goals, Marketing, Inventory, Motivate team. Ability to self-start and maintain motivation; Strong leadership qualities; Positive and Energetic attitude.

Logistics Coordinator – Prime Meats. July – October 2022. Dispatching local routes and attending to pending requests before departure. Ensure that all foreign routes depart on time and be vigilant during the route. Taking corrective action on trucks made by the dispatcher. Manage relationships with service representatives. Inspect and monitor units; PMs, Insurance, Records, Plates, and Stickers. Monitoring of weights on routes. Scheduling of trucks and service reps day (truck assistance, accidents, customers, traffic, and weather). System management (SAP). Maintenance of routes. General training of service representative functions. Speak with mechanic shops to obtain the status of trucks in the shop. Follow post-accident/incident procedures i.e. take rep to alcohol and drug test. Time OFF record-keeping. Physical inspection of trucks in warehouse. Establish and maintain a professional and friendly relationship with transportation staff as well as with all of Prime Meats.

Sales Executive - Royal Prestige, Millenim Group, LLC New Orleans, LA. May 2022 - July 2022. Direct sales of culinary products, prospecting new customers, product presentation, after sales service, customer service, customer collections and payment management, product display in supermarkets, malls and grocery stores, recruiting and training new sales associates.

Merchandising-GOYA Foods New Orleans, LA. December 2021 - April 2022. Daily distribution and placement, canned, packaged and frozen products on display and shelves in supermarkets and grocery stores. Purchase orders, customer service.

Accounting - Accounting GNO Tax & Business Center LLC New Orleans, LA. October 2020 - December 2021. Accounting and financial statements for over 30 companies. Quickbooks Online Accounting 2020-2021, Quickbooks Desktop 2020, Quickbooks Desktop 2020 management software. Payroll software for businesses. IRS- TAX Return to individuals and businesses. IRS- Form 1099 and Form W2. Drake Tax Software 2020-tax preparation. IRS EIN-ITIN Number Applications. SBA (Small Business Administration) - PPP LOAN Applications for COVID-19 relief. SBA (Small Business Administration) - EIDL Loan Applications for Disaster Assistance - Hurricane IDA. Administrative Assistant.

Logistics Coordinator - BOHAI DRILLING SERVICE VENEZUELA, S.A. Maturin, Venezuela. October 2017 - August 2019. Responsible for planning, monitoring and control of Logistics Management. Support and contact new suppliers, request and verify credentials, and everything that involves the contracting and/or awarding of services and purchases in charge of our department. Support the dissemination and ensure the implementation of the policies and decisions of the Management regarding our input suppliers. Reporting, assistance and coordination of management plans. Preparing reports, draft letters, records in the payroll system, drafting contracts in a timely 1

manner for Logistics Management, Personnel Management and Payroll. Drafting reports; Vacation periods; eventual leaves with the weather. Assist and support management in weekly management meetings. Reporting addresses, contacts, contracts and any pertinent information from suppliers assisting in the different areas and locations where the company was located. Support suppliers in providing better service, satisfying their demands following company policies. Supervise and sign according to the purchase orders that originate in their area of responsibility based on the quotations received. Generate international purchase orders. Supervise and assign the international handling of purchased material.

Supervise the assignment of the customs broker who will handle the cargo granted by the Customs Clearance Coordinator. Management of claims before the Venezuelan State Customs (Seniat) at all seaports nationwide.

Logistics Supervisor - BOHAI DRILLING SERVICE VENEZUELA, S.A. Maturín. December 2012 to September 2017. Programming, planning and execution of work plan in the area of Logistics and Procurement, Management of computer systems in Windows environment, Saint, A2 System, Internet, Corporate mails, sending of Material Requests, Evaluation and Analysis of Quotations to Suppliers. Preventive and Corrective Maintenance in Equipment and Materials, Management of materials and equipment in the Oil area (18 drilling rigs), Environment, Hygiene and Safety (EHS), Elaboration and Control of Service Orders, Purchase Orders (National and International), Warehouse Management, Material Income, Evaluation Cost, Identification of materials and equipment, Codification of materials and equipment, Dispatches, Transfers, Requisition, File Control, Audits, Petty Cash, Accounting. Personnel Management (more than ten people).

Coordinator of Planning and Management - SESA, C.A Maturin, Venezuela. July 2011 to October 2011. Planning and execution of work plan in the area of purchases and sales for the company, scheduling of collections, management of computer systems in Windows Environment, Saint, Internet, Corporate Mail, sending quotes to corporate companies, management of accounts receivable and payable, excellent customer service to provide good service, management of staff over 10 people, execution of projects and contracts for the supply of personnel and equipment for the realization of the same. Commercial relationship with suppliers that provide us with tools or products for our work, file control, audits, petty cash, accounting. EDUCATION

Petroleum Engineer. Bolivarian University of Venezuela - Maturin, Monagas. January 2012 to July 2017. Superior Technician in Petroleum Engineering. Bolivarian University of Venezuela - Maturín, Monagas. January 2012 to July 2015.

Superior Technician in Industrial Mechanics I.U.T.C (Instituto Tecnológico Caripito)- Monagas-Venezuela. January 1994 to December 1997.

CERTIFICATIONS

Sales Training Program Certificate, Royal Prestige- 2022. Certification in Sales of High Quality Kitchen Products. QBO (QuickBooks Online)- Intuit Certifications- 2021. Your Client's QBO;

Getting Started in QBO Accountant;

Sales and Customers;

Expenses and Vendors;

Banking; Building Blocks for Reporting;

Attracting Clients to QBO Accountant;

QBO Solutions for Clients;

Onboarding Clients;

Special Client Onboarding Tasks;

Managing Your Clients and Their Work; Supporting Your Small Business Clients; Banking and Tools;

Reporting and Analysis;

Closing the Accounting Cycle.

SKILLS

SALES (7 years) - LOGISTICS (7 years) - PURCHASE ORDERS (7 years) - QUOTING (7 years) - CONTRACTS (7 years) - ACCOUNTING (7 years) - TAX PREPARATION (1 year) - QUICK BOOKS ONLINE (1 year) - DRAKE Software (1 year). 2



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