Heather F. Cole, SHRM-CP

617-***-**** (Cell) ad2x87@r.postjobfree.com linkedin.com/in/heatherfcole PROFESSIONAL SUMMARY

Experienced People and Culture professional with significant expertise in aligning people-related goals with overall company strategy. Skilled in engaging with employees at all levels, ensuring a consistent and fair company culture. Trusted partner to leaders and team members, committed to preserving and enhancing organizational values. KEY SKILLS

Relationship Building Trusted Advisor HRIS (JazzHR/BamooHR/TriNet) Employee Relations Performance Management Compensation Management Driving Efficiencies Thought Partner Employee Engagement and Recognition Initiatives Corporate Facilitation Talent Acquisition HR Operations PROFESSIONAL EXPERIENCE

Affini-T Therapeutics 2021-Present

Head of Human Resources & Talent Development 2022-2023 Lead the organization’s HR function, including workforce planning, talent acquisition and retention, performance management, compensation structures, employee relations and culture building, training, and professional development.

• Developed and enhanced organizational culture and staff engagement with a deep understanding of the cultural impact of HR-related programs and initiatives, leading the company to win Boston Best Places to Work 2023

• Implemented policies and programs to effectively manage performance, employee relation issues, training, and career development.

• Chair - Women’s Leadership Roundtable, which brought together the future leaders of the organization

• Managed all people matters in a high-growth environment; integrate diverse programs, policies, and procedures across multiple states and operational units

• Direct involvement in compensation programs, including job levels, new hire offers, promotional increases, and annual merit process.

• Provide candid and direct feedback and counsel to the executive leadership team regarding significant issues and opportunities for internal quality improvement.

• Provide effective consultative services to management and staff on various human resource topics; provide constructive feedback to employees and managers, as appropriate.

• Compensation Committee Member 2022-2023

Head of Talent Acquisition 2021 – 2022

• Hired over 80 employees under my direction, utilizing Radford data analytics to ensure market competitiveness and maintain internal equity.

• Cut the 2023 recruiting budget in half by making strategic resourcing decisions.

• Saved the company over 100K in agency fees in 2023 compared to 2022

• Implemented company Applicant Tracking System (JazzHR) & HRIS systems (BambooHR) Danforth Advisors, LLC 2018-2021

Director, Talent Management & Development

Managed daily operations of consultant engagements and deployment, capacity utilization, client experience, contract administration, and active skill set of consultants

• Executed over 1,000+ consultant engagements since March 2018

• Increased consultant base from 44 to 110

• Provided expertise in the following areas: career planning, performance management, coaching, compensation, employee relations, development, and recognition programs

• Developed Danforth’s Mentorship and Client Relationship Management programs

• Oversaw an internal marketing program that includes monthly newsletters and events Heather F. Cole, SHRM-CP

617-***-**** (Cell) ad2x87@r.postjobfree.com linkedin.com/in/heatherfcole

• Monitored and analyzed consultant utilization to increase profitability and capacity expectations

• Participated in all aspects of the recruiting/staffing process Guaranteed Rate Affinity (Formerly: PHH Home Loans 2016-2018 Talent Partner/ National Recruitment Manager

Consulted and advised management by developing and driving strategies to recruit talent in a highly competitive market

• Partnered with the Leadership Team to initially establish and then manage command and control over their talent acquisition needs and delivery

• Led a team of 12 recruiters, including mentoring, coaching and performance management

• Increased hiring by 90 additional members of the real estate team, including Loan Officers, Regional Managers, Team Leaders, VP of Sales and Producing Sales Managers

• Provided insights and recommendations on recruiting strategies and best practices that contributed to overall success of our customers and partners

• Executed new recruiting strategies and programs across the company Citizens Bank 2013-2016

Officer, Team Lead, Senior Specialty Recruiter

Identified key talent pools and sourced qualified candidates who possessed the required skills and competencies to meet business unit objectives through various channels

• Hired over 100 Loan Officers each year

• Partnered with HR to develop a market-competitive offer and navigate the offer approval process

• Hired, trained, developed and mentored new recruiters

• Multi-award winner for volume, quality, and accuracy for 3 consecutive years

• Member of Citizen’s Bank Talent Advisory Board

EDUCATION & CERTIFICATIONS

Brandeis University, Waltham, MA

Bachelor of Arts

Major: Sociology

University of Vermont

Women’s Executive Leadership Certificate

World at Work – Total Rewards

CCP – Expected 2024

HRTraining.Com

Employment Law Certificate 2023

I-9 Certificate 2023

AFFILIATIONS

University of Vermont – Advisory Committee 2023

Grossman School of Business – Women in

Leadership Program

Worldwide Women’s Association

Inducted 2023

SHRM - CP 2022

AWARDS

WEST Organization

Making a Difference in the Community Award 2020

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