TALLAHASSEE, FLORIDA

850-***-****

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LISA CRUTCHFIELD

SKILLS

OFFICE MANAGEMENT, EMPLOYEE TRAINING AND RETENTION, HUMAN RESOURCES, PROGRAM DEVELOPMENT, CONSULTATIONS, CREDENTIALING, SURVEY READINESS EXPERIENCE

Ability Healthcare LLC, Tallahassee, Florida — Intake Coordinator/ Consultant

OCTOBER 2022 - DECEMBER 2023

● Implemented job descriptions and developed specific roles.

● Consulted and reviewed Policies and Procedures.

● Develop programs and establish protocols

● Ensure survey readiness.

Southeastern Center for Infectious Disease, Tallahassee, Florida

— Practice Manager

MAY 2019 - JANUARY 2022

● Managed all aspects of physician office including payroll, timekeeping, credentialing, human resources, training, supplies, HiPAA Compliance, OSHA compliance and accounts payable and receivable. Suncrest OMNI Tallahassee, Florida — Administrator NOVEMBER 2009 - MARCH 2019

● Successfully launched a home health agency from the ground up, achieving significant growth and profitability.

● Recruited and Hired top notch employees with long term retention.

● Skilled in managing teams, developing business strategies, and building strong client relationships.

● Develop Policies and Procedures.

● Develop programs and establish protocols

● Ensure survey readiness.

EDUCATION

Gulf Coast State College, Panama City Florida — Associate Degree AUGUST 2002 - JUNE 2004