LaTarsha McCray

**** ****** *** ****

Memphis, Tennessee 38125

901-***-****

ad2x7o@r.postjobfree.com

Summary of Qualifications

• Experienced as a High School Business Teacher and Customer Service Representative, type 40 wpm, 10-key, WordPerfect, Word Processing, excellent verbal and written skills. Can operate: IBM PC, Apple, typewriter, copier and fax machine. Employment

AutoNation Nissan of Memphis 01/2021 - Current

4140 Hacks Cross Road

Memphis, Tennessee 38125

• Owner Loyalty Manager - Greet customers in a professional and friendly way, schedule appointments, collect vehicle and customer information, prepare R. O’s, arrange towing and temporary transportation, maintain automotive records by recording problems, keep customer service area clean and orderly, process customer invoices and handle customers questions, comments, and complaints. *Edwin Lewis (General Manager) 901-***-**** City of Memphis 02/2019 - 07/2019

2714 Union Avenue Ext. 4th Floor

Memphis, Tennessee 38112

• Human Resource Specialist (Temp) - Assisted current employees with questions regarding compensation, wellness, and benefits. *Ramona Springfield (Administrator) 901-***-**** IRS 11/15 - 04/16

5333 Getwell Road

Memphis, Tennessee 38118

• Contact Representative - Assisted taxpayers with issues, concerns or problems regarding taxes.

*Chuck Sepessey (Manager) 901-***-****

Dream Academy (Solid Rock Church) 09/08 - 08/11

4100 Ross Road

Memphis, Tennessee 38118

• Educational Coordinator - administered placement tests for students to determine their strengths and weaknesses. Hired tutors, developed budgets, purchased supplies and created, reviewed and implemented lessons plans for the tutoring program. Helped parents to monitor the success of the program with their child and made changes to improve its' quality.

*William Anderson (Administrator) 901-***-****

Memphis City Schools 04/07 - 06/09

2597 Avery Ave

Memphis, Tennessee 38112

• High School Business Teacher/Substitute - taught business curriculum such as basic economic, resume writing, business careers, basic keyboarding, and literacy skills.

*Kana Mabon (Principal) 901-***-****

Union Planters Bank 02/02 - 08/02

7130 Goodlett Farm

Memphis, Tennessee 38016

• Customer Service Representative - handled banking transactions and answered customer questions. Sold new banking services and products to existing customers.

*Rosa Morris (Manager) 901-***-****

Education

Bellevue University 08/21 - 01/23

Bellevue, Nebraska

*Master of Science - Child, Youth and Family Studies

(Graduated: 01/23)

Union University 06/16 - 10/16

Germantown, Tennessee

*Master of Business Administration

University of Phoenix 08/15 - 12/15

Phoenix, Arizona

*Master of Management

LeMoyne-Owen College 08/02-05/05

Memphis, Tennessee

*BBA - Management

(Graduated: 05/05)

Shelby State Community College 09/96 - 12/98

Memphis, Tennessee

*Certificate - Substance Abuse Counseling

References Available Upon Request

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