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Social Service Director

Location:
Shelbyville, IN
Posted:
January 20, 2024

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Resume:

Experience:

Wildwood Health Care **** E**th Street, Indianapolis, IN 317-***-****

Long Term Care Social Service Director 04/25/2022 – 12/22/2023

Aided residents in meeting their needs via managing their ancillary services, assisted them with obtaining needed items, gave them a safe place/person to share their thoughts and concerns. Collaborated with the residents, families, and staff to address any needed challenges within the limits of the facility, state, and federal guidelines. Completed all necessary assessments and paperwork as required by facility, company, state, and federal regulations. The population is much younger than I am proficient with, most are homeless and have addiction issues.

GLC Brandywine, 745 N Swope St., Greenfield, IN 46140 317-***-****

Social Service Director 03/2019 – 4/06/2022

Aided residents in meeting their needs via managing their ancillary services, assisted them with obtaining needed items, give them a safe place/person to share their thoughts and concerns. Collaborated with the residents, families, and staff to address any needed challenges within the limits of the facility, state and federal guidelines. Completed all necessary assessments and paperwork as required by facility, company, state and federal regulations.

Fairway Village, 2630 S. Keystone Ave., Indianapolis, IN 46203 317-***-****

Social Service Director 07/2017 – 02/2019

Worked in a 42 bed all male dementia unit, with most of the gentleman having behaviors. Aid residents in meeting their needs via managing their ancillary cares, assist them with obtaining needed items, give them a safe place/person to share their thoughts and concerns. Worked with the residents, families, and staff to address any needed challenges within the limits of the facility, state, and federal guidelines. Hired and managed one staff person. Participated in staff orientation.

Successfully updated facility’s behavior monitoring program and chaired the monthly behavior meeting working closely with Psychiatrist and Pharmacy Consultant.

Updated and kept all necessary tracking logs.

Proficient with the MDS process and all necessary documentation required by facility, state, and federal guidelines.

Repucare, 9245 N. Meridian Street Suite 305, Indianapolis, IN 46260 317-***-****

Program Specialist 11/2016 – 07/2017

Collaborated with members of the Managed Health Services Medicaid programs. Assisted members getting the resources they needed to improve the quality of their lives and at the same time save the company money. This was conducted by encouraging members to be proactive in the care by making doctor’s visits and keeping them. Aided the members in getting the correct physician and helped them in navigating the health care insurance system.

Consistently performed at above performance matrix levels.

Empowered members to be proactive with their care.

Indiana Masonic Home, 690 S. State Street, Franklin, IN 46131 317-***-****

Social Service Director 09/2015 – 09/2016

Addressed resident needs, and at times did some counseling that was within scope of practice. Collaborated with other team member to get be management completed as quickly as possible. Attended all necessary meetings required by the Administrator.

Completed MDS assessments as needed.

Managed behaviors and behavior committee

Led, scheduled, and invited family/responsible parties for Care Conferences

Completed discharge planning

All documentation needed within limits of the facility, state and federal guidelines.

Hired, trained, and managed staff person.

McKenzie County HealthCare, 709 NE 4th Ave., Watford City, ND 58854 701-***-****

Social Service Director 03/2012 – 09/2015

Re-established the social service department to an initiative-taking department and involved with the interdisciplinary team to begin the process of culture change. Organized the department per administrative guidelines to provide specified services to meet the legal, organizational, and medical staff guidelines.

Educated staff on state and federal statues, rules, and regulations.

Encouraged creative thinking, problem solving and empowerment as part of the leadership team to improve morale and teamwork.

Assisted residents and staff with conflict resolution

Social Service Consultant for three other entities.

Developed and presented staff in-services on Social Service issues.

Education:

Indiana University School of Social Work

Indiana University East Campus

Bachelor of Social Work – 1999

References Available by Request



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