Pamela Deno

*** **** *** ****** *** *A

NY, New York, 10009

646-***-****

ad2x6u@r.postjobfree.com

OBJECTIVE

Goal-oriented, results driven medical assistant with experience in vital signs management and office

administration is searching for a position in a medical office.

SKILLS/ACHIEVEMENTS

● Able to deliver outstanding Patient Care

● Ability to perform and comprehend EKGs/ECGs

● Skilled in Phlebotomy (venipuncture and capillary) and taking vital signs

● Proficient in sterilizing instruments and specimen collection

● Proficient in answering phones and performing clerk duties; appointment scheduling

● Proficient in filing Insurance claims

● Fluent in eClinicalWorks

●Certifications: Medical Assistant Certified, Certified in AED, CPR, and First Aid by the American Heart Association

EDUCATION

09/2018- 09/2020

Mandl School - The College of Allied Health, New York, NY

A.0.S in Medical Assistance

WORK EXPERIENCE

Welz NY, New York

Medical Assistant 10/2021 to 6/2023

●Traveling to patient’s homes, schools and other organizations to complete vitals sign, glucose, and other tests

●Perform blood collections by venipuncture and capillary

●Perform point of care testing including: ABI & biometrics

●Perform data entry of patient information in an accurate and timely manner

●Assists with specimen collection utilizing Rapid and Molecular PCR SARS antigen testing kits

●Receive and convey messages in writing, verbally, and electronically

●Interact with clinicians, other health professionals and staff in courteous and professional manner

●Process billing information and collect payments when required

●Any other administrative duties as directed by Management

Bethany Medical, NY, New York 11/2019 to 6/2020

Medical Assistant

●Assist two primary care physicians in all aspects of patient care within this outpatient medical facility

●Provide overall administration on a daily basis, developing a collaborative working environment, fundamental to the success of operations

●Utilize various resources for the achievement of goals including networking and information technology

●Greet patients and obtain pertinent data for medical center registry, compile patient charts and enter and retrieve data via computer

●Escort patients to examination rooms and assess patients’ medical conditions on the basis of interview, observation and testing responses

●Conduct CBC’s, EKG’s, BMI’s, urinalysis, pulmonary, spirometry, glucose and metabolic testing

●Administer albuterol, medications and vaccinations including PPD, MMR, chicken pox, etc.

●Transcribe physicians’ orders and interpret and document laboratory reports and compile laboratory flow sheets

●Effectuate all examination room readiness procedures and sterilization techniques

●Forward charts to authorization unit for processing, assist with insurance verifications and process medical record requests

●Answer phones, direct calls, schedule appointments and contact patients to confirm upcoming appointments

Comply with all HIPAA protocol guidelines and demonstrate a professional level of confidentiality in regard to all facility/patient affairs

FOREVER 21, NY, New York 2/2014 to 7/2020

Sales Associate and Cash Wrap Specialist

●Serve customers, identify their needs, and made recommendations to generate sales

●Handling cash register

●Maintain working knowledge of store's policies and procedures

●Manage merchandise, stock, and continually replenish the selling floor .

●Built Loyalty, Signed customers up for Credit cards.

●Was responsible for charge sends.

●Delivered exceptional customer service.

PREFERRED HOME CARE, Queens, NY 7/2015 to 8/2018

Home Health Aide

●Traveled throughout Queens County providing overall homecare assistance to various patients including geriatric and mentally, emotionally & physically challenged

●Provided one-to-one care to patients with special needs and assisted with all activities of daily living

●Obtained and recorded vital signs and reported changes in the patients’ general condition

●Provided wound care, performed glucose testing and measured patients dietary intake and urinary output

●Transported and escorted patients to and from medical offices and facilities

●Ensured all medicine is taken on a timely basis as per physicians’ orders

●Prepared dietary menus and meals according to specified need

●Documented and reported changes in patients’ condition and implemented assessment goals

●Maintained ongoing communication with healthcare professionals and family members

CERTIFICATE American Heart Association

CPR/BLS/AED (adult and pediatric)

SPECIAL SKILLS Exemplary leadership/managerial/interpersonal skills

Troubleshooting and problem resolution

Collaboration/independence

Cultural diversity; computer literate

BILINGUAL English/Spanish (oral/written/translation)

REFERENCES Available upon request

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