Project Management Quality Assurance

BRITTINI MURPHY

*** ******* ***** *****, *********, GA 30253 828-***-**** email: *****.**********@*****.*** AREAS OF EXPERTISE

PERSONNEL MANAGEMENT WORKFLOW PLANNING PROJECT MANAGEMENT TIME MANAGEMENT QUALITY ASSURANCE CHANGE MANAGEMENT Versatile and dedicated with 8+ years of experience in administration and management field. Well-versed in all aspects of project management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance in others.

EDUCATION

MA in Disaster Management, Florida University International Dec. 2017 BS in Healthcare Management, Trident International University Dec. 2016 JOB RELATED SKILLS

Strategic Planning Effective Decision Making

Effective Communication Skills Problem Solving Skills

Process Management Organizational and Social media Skills COMPUTER SKILLS: MS Word, MS PowerPoint, MS Outlook, and MS Internet Explorer PROFESSIONAL CAREER EXPERTISE

PRODUCTION SPECIALIST

Performed quality control checks on medical solutions, bottles and labels For Relion Medical Products Warehouse.

Maintain stock record accountability in DSS (Distribution Standard System) throughout the relocation of material to facilitate continued customer support.

Responsible for material handling, Shipping and Receiving, inventory control, data entry; & assisting our customers, vendors, & contractors.

Performed quality checks on threadworks packages ready for shipment. ASSISTANT PERMIT COORDINATOR

Responsible for assisting in preparation, submission process, and following up with pending permit packages to municipalities, counties, and public works departments.

Provided project management support for assigned projects by tracking progress through various stages of the permitting process.

Contact governing agencies and discuss projects for preparation of feasibility reports, remodel reports and limited scope of work project reports.

Maintain and report accurate costs involved in the permit process, including but not limited to: local, county, and state permit fees, impact fees, environmental fees, etc.

Managed the permit process for all projects, including coordination with outside agencies and contractors to ensure timely completion of permits.

BRITTINI MURPHY Page 2

PROFESSIONAL CAREER EXPERTISE CONTINUED…

HEALTHCARE SPECIALIST

Delivered exceptional customer service by providing answers to patient’s questions and concerns in a timely manner, Adhered to HIPPA laws and regulations to maintain patient confidentiality.

Maintained accurate patient files for 1,000 personnel and kept all patient information confidential, creating a secure and efficient workplace.

Obtained information from patient and/or family to identify major complaints, symptoms, or reasons for seeking health care; documented medical histories in electronic health record (AHLTA).

Performed various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.

EXECUTIVE ASSISTANT

Managed the complex calendar and coordinated meetings and appointments for a C-level executive, resulting in a 95% on-time attendance rate for all scheduled meetings.

Prepared expense reports with 100% accuracy, ensuring timely reimbursement for the executive and maintaining a positive relationship with vendors.

Prepared and edited correspondence, reports, and presentations, ensuring accuracy and professionalism in all communications.

Communicated policies and objectives, oversaw unforeseen issues, and served as a liaison to clients, internal staff, and external contacts.

MEDICAL ADMINISTRATIVE ASSISTANT

Develop readiness program, procedures, and methodologies to improve the effectiveness of work methods within the health units by 82%.

Managed patient medical records, ensuring compliance with HIPAA regulations and improving record retrieval times by 20%.

Established a plan to meet the Department of Defense's objectives to manage mass influenza for over 3,000 patients.

Trained over 40 medics in trauma response training, basic lifesaver training and lead new hire orientations.

Ensure that all related patients’ appointments are provided in a timely manner and coordinated to patient convenience.

PROFESSIONAL EXPERIENCE

Production Specialist, Accuforce, Blairsville, GA Dec. 2021 – Mar. 2023 Assistant Permit Coordinator, D.R Horton, Coconut Creek, FL Jun. 2018 – Sep. 2021 Healthcare Specialist, MDLIVE, Sunrise, FL Oct. 2017 – Apr. 2018 Executive Assistant, United States Army, Fort Hood, TX Aug. 2014 – Sep. 2016 Medical Administrative Assistant, United States Army, Fort Benning, GA Jul. 2009 – Aug. 2014 REFERENCES FURNISHED UPON REQUEST

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