LATONYA MINOR

Charleston, SC *****

Cell: 703-***-****

ad2x3i@r.postjobfree.com

Multi-talented and committed Office Assistant with 16 years of acquired skills that include providing consistent meticulous accuracy, exceptional verbal and written articulation, professionalism, and acknowledgement of the importance of every role in the workplace. I have well established strengths in analytical and decision making, along with years of hands on experience multi-tasking and prioritizing in a challenging environment. I am also comfortable and proactive working independently and as a team player since my overall goal is to contribute to the growth and efficiency of a company that will benefit from my strong office, organizational, and leadership skills. Well-developed in performing a wide variety of

administrative duties

Extensive use of MS Word, Excel, Outlook,

Powerpoint, and several other office computer

programs (e.g. Kronos Payroll, Epic, Allscripts,

Quickbooks, Cerner Powerchart, Siemens, Centricity Shift Select, etc.)

Natural ability to build strong interpersonal

communication and relationships

Competent in recruitment, training and supervising the functions of staff

Efficient at maintaining records and scheduling

activities in timely manner

Effective and assertive managerial, observational and coordination abilities

Awareness of time management to meet and prioritize deadlines

Completion of online Sharepoint tutorial

10/2017 to 08/2019

ROPER ST. FRANCIS HOSPITAL

Charleston, SC

RN Staffing Coordinator

Provided nursing staff and configured a 6 week schedule on call, and extra shifts sign up list for 150 employees in 4 separate hospital units to accurately determine and foresee the staffing needs for every work shift. Designed and implemented new on call and mandatory call system that was implemented at every hospital branch. Reviewed and keyed timesheets and any other pertinent payroll related changes in payroll such as bonus, overtime, and PTO for the bi-weekly payroll cycle in the Kronos payroll system. Daily use of 2 desktop computers to simultaneously navigate throughout multiple imperative computer programs. Edited, prepared and printed periodic reports, staffing data, daily nursing notes, and employee information as needed or requested by nursing supervisors and nurse managers. Participated in the interview and orientation of new employees and other activities and projects such as the student SCRUBS Mentoring program.

Established professional and interpersonal working relationships through daily communication with managers, supervisors, and staff.

Negotiated with other unit managers and nursing supervisor the transfer of on call nurses to be floated to other floors or facilities.

06/2012 to 07/2017

ORTHOVIRGINIA PHYSICAL THERAPY

Herndon, VA

Front Office Coordinator/Trainer

Provided administrative support to all members of the clinical staff and updated inventory list, ordered medical supplies as needed, and maintained all office equipment.. Electronically built and revised all the therapist's monthly schedules. Pre-verified health insurance benefits/eligibility and obtained pre-certifications, authorizations, and pcp referrals. Checked and posted daily charges according to the insurance and proper codes. Coordinated with the billing office on collections/balance payments and compiled weekly, monthly, and quarterly reports of all revenue collected.

Scheduled evaluation and follow up appointments while striving to keep the therapist's schedules 100% booked. SUMMARY

SKILLS

EXPERIENCE

04/2010 to 05/2012

INOVA FAIR OAKS HOSPITAL RADIOLOGY/INOVA ADVANCED IMAGING CENTER Fairfax, VA

Diagnostic Imaging Receptionist/Scheduler

Registered and checking in patients.

Ensured that the patient's insurance and demographic information is accurate. Liaison between physicians and patients by processing requisitions and chart information. Verified that insurance authorizations have been approved and orders are completed prior to appointment. Collected co-payments, deductibles, and co-insurances. Used radiology software to transfer images onto a disc for patients and physicians. 08/2004 to 02/2010

WEIRTON MEDICAL CENTER

Weirton, WV

Patient Registration/Admitting Clerk

Registered patient/legal representative to obtain accurate information. Floated between several depts.

Which included outpatient registration, inpatient admitting, ER clerk, hospital front desk, and the PBX switchboard. Evaluated and entered the outpatient and emergency room charges accurately for services, pharmaceuticals, and supplies rendered.

Electronically entered patient tests, procedures, etc., given by the ordering physician. Communicated with the pre-admissions nurse, physician's office, and ER staff to ensure all required information and authorizations were obtained.

DIPLOMA GRADUATE 1999

Weir High School, Weirton, WV

References available upon request

EDUCATION AND TRAINING

REFERENCES

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