V

Juvena Vera

917-***-****

ad2x33@r.postjobfree.com

Hartsdale, NY 10530

SUMMARY

Hardworking and dependable employee offering 10+ years of experience with a positive attitude and compassion. Demonstrated prioritization, resourcefulness, teamwork, and enthusiasm while learning and using skills to support customers and management. SKILLS

• Research

• Quality Control

• Organization

• Restocking

• Customer service care

• Problem solving

EXPERIENCE

Pawnshop Clerk and Jewelry Sales Associate

The Bronx, NY

Tremont Pawnbrokers & Jewelers/ May 2012 to Aug 2023

• Organized and maintained filing systems for confidential documents.

• Assisted customers with inquiries and complaints in a professional manner.

• Processed payments, refunds, and exchanges accurately and efficiently.

• Operated cash register to process cash, check, and credit card transactions.

• Generated daily reports of sales activity for management review. EDUCATION AND TRAINING

High School Diploma

St. Agnes May 2007

Queens, NY

Some College: Early Childhood Education

Rasmussen University

• Completed Certificate in 2021

• Winter quarter 2020 - Dean's List

LANGUAGES

English: Fluent/native

Spanish: Proficient

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