Good day.

My name is Rose Anne Hutchence and I am one of the best writers in the business.

And I am one of the lucky ones! I am privileged to work with bright people, I’m constantly learning, I get to do what I do best and at the same time contribute to the success of a company. What could possibly be better?!

Since starting my consulting business, WordsWork! Communications, more than 20 years ago, I have worked with many, many clients, from large corporations to single-entity start-ups, students working on dissertations and authors looking to self-publish their material. I have helped my clients with innumerable aspects of their projects and my skillset has thus evolved to include virtually every facet of writing and editing; including but not limited to project management, content strategy, corporate communications, proposals, feasibility studies, press releases, business development, speeches and presentations, operations and maintenance manuals, business and marketing plans ….

My abilities are best utilized with complex concepts - finance, engineering or legal, for example - but I have of course worked with the opposite end of the communications spectrum: blogging, writing web content and social media posts. My preference remains with the complex.

Recent projects include working with North West Redwater Partnership (their Sturgeon County Refinery project). Creating charter and project implementation policies in addition to subsequent strategy, standard and procedural documents for all functional and business units were my responsibility as were developing formats, editing and research. I worked extensively with subject matter experts from the inception of the project and the initial three-month contract lasted 20.

Prior to the refinery project, Enersul brought me on board to write Construction Sequence, Pre-Commissioning / Commissioning / Start-Up, Operations and Maintenance Guidelines documents for their numerous sulphur forming process equipment. I was fortunate to work with many engineers who were invaluable in completing these documents and numerous interviews were necessary. We also worked together to provide training material (documents as well as PowerPoint presentations) for Enersul’s clients around the world. The company extended my contract and asked me to assist with quite a number of other initiatives, not least their ISO documentation / application and proposals (preliminary as well as technical and commercial). Writing quality assurance processes / procedures as well as work instructions were the tail end of the projects with which I was involved before that contract ended.

Additional information is available at https://www.linkedin.com/in/businessandtechnicalwriter/. Wordswork.ca is currently undergoing significant changes, but numerous testimonials – including one from Enersul – are available upon request.

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I am reasonably bright, quite hard working, learn quickly and would be delighted to apply all my experience and abilities to your requirements and benefit. Further, my research, analytical, written and interpretative skills are exceptional. I am very computer literate with excellent time-management skills. I work extremely well independently, but enjoy teamwork too.

My objectives? Providing quality work-related services over and above expectations, taking responsibility, meeting challenges, the opportunity to use my many skills and abilities as well as the chance to grow and learn.

My CV is attached. I hope that document and this letter interest you, and trust you’ll consider bringing me on in a contract capacity. Many thanks for your time and consideration. I look forward to hearing from you.

Sincerely,

Phone: 403-***-****

E-mail: ad2x2e@r.postjobfree.com

Southland RPO 42151, Calgary

T2J 7A6

Rose Anne C. Hutchence

Primary Strengths

• Senior writing, editing and publishing expertise with emphasis on quality standards, engineering documentation and business procedures

• technical writing including project management, research, analysis, consulting and implementation experience

• broad knowledge of finance including proposal preparation and

• leadership / supervisory capabilities.

Dedicated, enthusiastic, cheerful, professional, imaginative, skilled, adaptable, dependable, self-directed, deadline-oriented, bright, hard-working, effective, efficient, well-organized, energetic, disciplined, motivated, innovative, creative, experienced supervisor, articulate, multi-talented.

• Able to work independently and within a collaborative team environment

• excellent communication skills

• problem solving, analytical and organization skills

• motivated to deliver a high level of customer service

• computer literate with MS Office 10, Adobe Pro.

Summary

• 25+ years technical writing & editing

• 25+ years research interviews

• 25+ years research and analysis

• 25+ years writing and publishing articles, web content, business and marketing plans and proposals, corporate profiles, newsletters

• 15 years marketing Project Management

• 8 years business coaching and consulting

• 25+ years copy-editing / proof-reading

• 5 years speech writing.

Experience

WordsWork! Calgary, AB present

Communications Director

Skilled and experienced with

• governing documents preparation, analysis and alignment

• technical writing and support of documentation

• extensive experience working with engineers

• technical documents’ updates

• business process analysis and documentation surrounding same

• procedures analysis and documentation surrounding same (differing audiences)

• translation of concepts into user manuals

• document design and formatting

• consult with management as well as teams to identify needs and evaluate delivery in terms of best practises and possible technical issues

• weekly project status reports’ documentation with attention to key deliverables

• consult with management and teams to ensure consistency of all materials

• evaluate technical writing material for effectiveness

• project management

• research, analysis and preparation of synopses/reports

• business and marketing plans’ documentation

• corporate profiles’ documentation

• annual reports’ documentation

• educational material documentation

• seminars’ documentation and presentation

• financial materials’ documentation

• theses editing for students of all disciplines, including sciences

• translation of concepts into user manuals.

WordsWork! Communications, Inc.

Contract / Freelance Writer, Consultant: February 2013 to present

• marketing materials for various clients

• marketing consultations with author clients

• research and synopses / presentations for various clients

• ghostwriting for author client

• writing, self-publishing and marketing a series of cookbooks

North West Redwater Partnership

(Quality Business Unit: May 2011 through January 2013)

Lead Technical Writer

• governing documents preparation, analysis and alignment

• develop document and spreadsheet templates for all business units

• develop / write style guide for all documents

• work with all business units and individual authors to develop documents

• consistently review all company documents with a view to alignment and integration

• edit / revise documents from / for all business units

• oversee writing team and train new team members

• manage the work load for the team, ensure all deadlines are met and priority items addressed in a timely manner

• research and write numerous documents

• prepare monthly reports.

Enersul Limited Partnership / Enersul Inc.

(Engineering Business Unit: November 2007 through February 2009)

Technical Writer

• research and write operating manuals (for all clients / processes)

• research and write maintenance manuals (including safety specifications) for all clients / processes

• research and write construction sequence guidelines (for all clients / processes)

• research and write training texts and handbooks (for all clients / processes): safety reminders included

• research and write proposal templates (for all processes)

• other technical documents’ updates

• business process analysis and documentation surrounding same

• procedures analysis and documentation surrounding same (differing audiences)

• weekly project status reports’ documentation with attention to key deliverables

• consult with management and teams to ensure consistency of all materials

• evaluate technical writing material for effectiveness

• prepare QA / QC documents for ISO application / audit

• revise proposals (commercial, technical, financial).

Canadian Natural Resources Limited

(Horizon: January 2006 through July 2007)

Business Analyst, Technical Writer

• technical writing and support of documentation

• technical documents’ updates

• business process analysis and documentation surrounding same

• procedures analysis and documentation surrounding same (differing audiences)

• translation of concepts into user manuals

• consult with management as well as teams to identify needs and evaluate delivery in terms of best practises and possible technical issues

• weekly project status reports’ documentation with attention to key deliverables

• consult with management and teams to ensure consistency of all materials

• evaluate technical writing material for effectiveness.

Education

Academy of Learning Calgary, AB 1996, on-going

Honours in numerous computer courses (including MS Office, DreamMaker, Adobe Photoshop, PageMaker, PageMill)

University of Regina Regina, SK 1995

B. English

CGA Calgary, AB 1982

Professional Memberships

Member (former executive member) of the International Association of Business Communicators

Calgary Editor’s Club

Periodical Writers’ Association of Canada,

Calgary Association of Freelance Editors

Independent Publishers Association of Canada

Refined Speakers Toastmasters Club.

References available upon request.

Client / project list available upon request.

Contact this candidate