Data Entry Customer Service

Amanda R. Davis

Suwanee, Georgia ***** ǀ 929-***-**** ǀ *************@*****.***

SUMMARY OF QUALIFICATIONS

●Adaptable and ambitious individual with strong problem-solving skills.

●An unwavering commitment to customer service, with the ability to build productivity. Relationships, resolve complex issues and win customer loyalty.

●Proficient in Microsoft Suite (Word, Excel, PowerPoint, Access, and Outlook).

●Computers/Clerical Training includes: MS Word, Typing, Data Entry, and Filing.

●Excellent communication and organization Skills.

●Obtained 8-hrs and 16-hrs Pre-Assignment Security Guard Training Course

●Register Security Card NYS Division of Licensing Service (8 & 16 hrs)

●Certified National CPR/First Aid/ADE

●Certified Basic Life Support (BLS)

●Insurance Verification

EDUCATION:

LaGuardia Community College, Long Island City, NY 11101

Associate in Arts, Liberal Arts - Social Science & Humanities

Opportunities of A Better Tomorrow, Brooklyn, NY 11232

Certificate, National Retail Federal Foundation, 2014

Southern New Hampshire University, Manchester, NH 03101

Bachelors in Healthcare Administration

Expected Graduation: May 2024

Course Work: Computer Applications Office Procedures Data Entry Business Math Business English World Work

EXPERIENCE: DATES

BEACON CARE Marietta, GA 06/2023 - Present

CNA

●Patient Care

●Takes bathe/shower

●Patient Companionship

●Mostly patients who have suffered from spine injuries

●12hrs

●Documentation/Charting on Patients

●Patient feeding

●Wound Care

North Georgia Health Department Dalton, GA

10/2023- 11/2023

Intake Coordinator

●Administration

●Intake of Insurance and Identification Forms

●Flu/ COVID Shots

●Outside Care of Shots

EMORY Hospital Decatur, Decatur, GA

Unit Clerk 10/2022- 10/2023

●Admission/Discharge Patients

●Bookkeeper of Medical Records/EMR System (EPIC)

●Answer main unit phones / call lights

●Assist Nurses and Doctors

●Assign Beds To Patients

●Med-Surg

●Post Op Surgery

●

Northside Hospital, Cummings, GA

Registar Administration 09/2021 - 09/2022

●Bookkeeper of Medical Records/EMR System (EPIC)

●Answer main unit phones / call lights

●Assist Nurses and Doctors

●EMR System (EPIC)

●Patients Advection

●Registration with patients

●Navigation

●Support Team

●Answering Phones/Emails

●Insurance Verification

NYCHH (New York City Health & Hospitals) COVID-19 Sites 06/2020- 08/2021

Regustiar (Front Desk)/ Navigator

● Using A System (EPIC)

●Admission /Discharge Patients

●Showing Patients The Way Around The Site

●Free COVID-19 Testing Provided

●PPE Provided

●12hrs or more shifts

Contact this candidate