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Data Entry Customer Service

Location:
St. Augustine, FL
Posted:
January 20, 2024

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Resume:

Ralph J. Howard

** ***** ****** #*

Medford, MA *2155

781-***-****

ad2x24@r.postjobfree.com

SKILLS Excellent communication and organizational skills, knowledge of legal review requirements,

data entry, customer service, MS Word, MS Excel, Corel Word Perfect, Microsoft Windows 10,

and Windows applications.

EXPERIENCE May 2023 to Present

Security Supervisor

Tillinger’s., Boston, MA

Supervising the duties of other officers, monitoring access control and CCTV, preparing work orders for building

repairs

December 2022 To March 2023

Patrol Officer

Securitas, Inc., Boston, MA

Patrolling Christian Science Center building and garage conducting tours of the plaza and running the command

center.

June 2022 to December 2022

Patrol Officer

Allied Universal Security, Boston, MA

Patrolled high end retail establishment in Copley Square. Conducted periodical tours of grounds assuring the

protection of employees, property and merchandise.

January2019 to June 2022

Security Professional/Patrol Officer

Allied Universal Security, Boston, MA

Responsibilities consisted of patrolling multiple professional buildings including a cancer research center. Monitoring

access control using the C-CURE 9000 CCTV system. Training officers to use company required practices in

maintaining a safe and secure environment. Assisted command center supervisor with monitoring property cameras.

February 2015 to December 2018

Residential Concierge

RSIG Security, Framingham, MA

Responsibilities consisted of tending to residents and Guest needs and concerns, monitoring security

cameras, answering telephones in a polite and courteous, Professional manner, greeting and registering visitors and

guests and delivering packages to resident’s mail boxes. Scheduling Restaurant reservations.

September 2014 to February 2015

Residential Concierge

HUNTER PROTECTIVE SERVICES, Burlington, MA

Responsibilities consisted of tending to residents and Guest needs and concerns, monitoring security

cameras, answering telephones in a polite and courteous, Professional manner, greeting and registering visitors and

guests and delivering packages to resident’s mail boxes. Scheduling Restaurant reservations.

October 2014 to June 2015

Cashier

CVS/Pharmacy, Medford, MA

Responsibilities consisted of entering customer transactions into the cash register by accepting cash, check, credit

cards, vouchers and automatic debit cards in exchange for store merchandise. Issued receipts for said merchandise,

refunds and/or credit for defective merchandise.

April 2010 to January 2014

Residential-Commercial Rover/Concierge

SECURITAS, INC., Boston, MA

Responsibilities consisted of acting as a receptionist for Novartis, controlling access control to the facility using the

admittance process including issuing visitor badges to guests, monitoring -80 degree freezers and conducting tours

of the facilities and labs as required by LAS.

December 2007 to February 2010

Resident Concierge

AEROPOINT SECURITY ENTERPRISES, Boston, MA

Responsibilities consisted of tending to residents and customers needs and concerns, monitoring security

cameras, answering telephones in a polite and courteous manner, greeting and registering visitors and

guests and delivers packages/mail to residents mail boxes.

December 2005 to December 2007

Patrol Officer/Resident Concierge

U.S.SECURITY ASSOCIATES, Charlestown, MA

Responsibilities consisted of maintaining a safe environment for residents and guests, knowledge of emergency

Procedures, conducting courtesy/wellness calls for residents, offering perspective residents information on the

community, writing work orders for the maintenance staff and following up on resident service requests.

October 2001 to March 2005

Corporate Services Technician

BOSTON CAPITAL, Boston, Massachusetts

Responsibilities consisted of monitoring work influx and distribution. Operated the Canon 105 Image Runner

Digital Xerox machines and color Digital Xerox machines. Ordered stock and office materials. Fastback and velo

binding. Technical support for printers, fax, and copy machines. Dealing with copy cop on a weekly basis for special

copy request.

October 1999 to May 2001

Office Service Coordinator

DAVIS, MALM, & D' AGOSTINE, P.C., Boston, Massachusetts

Responsibilities consisted of coordinating the day-to-day operations of the department. Assume responsibility as

office services lead liaison to secretaries, attorneys, and legal assistants to assess production needs. Coordinate and

assist staff with respect to copy projects, faxing, distribution and conference set-up. Responsible for

vendor/contractor relations. Initiated cost saving measures.

February 1998 to October 1999

Law Office Assistant

SKADDEN, ARPS, SLATE, MEAGHER & FLOM, LLP, Boston, Massachusetts

Responsibilities consisted of a full range of duties including: Research on different cases for a Litigation/Corporate

Firm, faxing, copying mail, editing documents, correspondence/ fax management, page checking, FedEx tracking

through Powership, filing, billing and accounts payable.

October 1990 to January 1998

Law Clerk/Copy Specialist

PEABODY & BROWN, Boston, Massachusetts

Responsibilities consisted of assisting lawyers in matters of research and filing for cases with reference to bankruptcy.

Responsible for copying and knowing all phases of Xerox 1090, 5892, and 5385 machines and receiving, sorting,

delivering and stamping of incoming and outgoing mail.

November 1988 to October 1990

Cashier/Underwriting Assistant

COLONIAL MANAGEMENT, INCORPORATED, Boston, Massachusetts

Responsibilities consisted of receiving and prepping all incoming payments and reviewing qualifications for specific

accounts. Also responsible for contacting shareholders to solve discrepancies and answer questions, balancing

incoming payments to source documents on a daily basis, data entry or shareholder information and other general

duties.

December 1987 to November 1988

Credit Department

BANK OF NEW ENGLAND, Boston, Massachusetts

Responsibilities consisted of involved logging credit files in and out that were loaned to other departments, delivering

files to proper departments, extensive use of Lotus 123 and data entry.

July 1986 to November 1987

Mail Room/ File Clerk

FIDELITY INVESTMENT, Boston, Massachusetts

Responsibilities consisted of gathering and delivering mail and in time moved up to the Executive

Sales Department where I set up files for new accounts and updated current files and logged all files into a central

system using Lotus 123 and interdepartmental communications.



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