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Project Manager Management

Location:
Bedford, NH
Posted:
January 19, 2024

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Resume:

Short Summary: Problem Solver PMP, CSM, CSPO, MBA-Booth, IBM Professional Consultant, Mentor; Tool and Methodology Agnostic; Engagement, Program & Sr. Project Manager (1,000+ programs, projects, or major change orders); Software & network Architect; Enterprise Software Expert, Cloud & Hybrid Cloud, ERP; Master & Enterprise, IBM CNE; Stakeholder Management; Business Management; Planning, Operations, Inventory, & Fulfillment; SME level skills in Communications, Liaising, Team Building, Risk, Issue, Change, & Release Management; Cash Management, Budgets, Contracts, Vendor Management, Finance; Accounting, & Investments; Enterprise system implementations & integrations; Expert working across silos, divisions, groups; functional, & geo areas; Designed & Installed 40+ Networks, 20+ telephone system; Over 1+ million line of code written; HR VP improved IRA choices and returns, CFO saving millions of dollars; Managed a budget of $600 million for Motorola improving systems and processes.

30+ years of IT experience; individual contributor to CEO; Prior Certified Telephony Engr & Supply Chain Analyst

University of Chicago GSB, now Chicago Booth, Chicago, IL, MBA, Concentrations in Finance, Accounting & Mktg

Georgetown University, Walsh School of Foreign Service, Washington, DC, BS, Int’l Economics & Trade

US Navy Basic Qualification Course (BQC) for Supply Corps Officers & U.S. Treasury Disbursement Officers (DO). Held SECRET clearance & single signature authority for all disbursements; USNR for 9 years

Universidad de Madrid, Facultad de Filosofia y Letras, Spain; Georgetown Jr yr, Spanish faculty; classes in History, Poly-Sci, Philosophy & Culture, immersion in classes and living provisions.

Programs, Projects, and Operations:

“Trusted Advisor” use client methodology eliminating obstacles, enabling success, driving enterprise improvement. Go-To” person for “out of the box” thinking & solutions; 2 CEO’s asked and engaged me to “Fix my Company”; Statements of Work (SOW), RFIs, RFQs; Past President of the NH-PMI Chapter

Received National Recognition for Excellence in Complex Program and Project Management from IBM in competition with approximately 10,000 other Programs and Projects. The Program objective was a complete introduction of new hardware, network, access to the internet, Infor ERP and CATIA engineering software. Integration of Infor with CATIA, enabled sharing the same BOM & inventory files. Enabled the use of common assembly graphics/diagrams and a common nomenclature for parts and assemblies. Team included the client team, nine IBM practices, & 3 sub-contractors. Received a page in Dassault’s Annual Report to Shareholders.

Managed an high visibility C-Level, six layer security appliance & software implementation, Malware detection and” trapping” project for the for CEO who assembled the team, my stakeholders, made up of every Executive VP in the firm. The work of the project prevented network penetration by external or foreign subsidiary personnel, Vetted & monitored offshore employees at login to their local AD before allowing login to the “US Home” AD. Offshore employee are tracked ensuring that the applications they access are appropriate to their work

Large infrastructure work, e.g., real time infrastructure data redundancy at the DC to DC level; designed and implemented 40+ single and multi-protocol networks, Integrations include SAAS, Cloud, and ETL work

Risk Manager Raytheon, 23 months as PM for Risk and Issues on an EHSS install and integration of two new systems replacing 200 legacy systems. Release Road Map Manage all projects w/i scope, budget, schedule

Elected President of the PMI-NH Chapter (PMI); previously served as Director of Ed, reworked training IP

Supply Chain & Procurement, Logistics; Naval Supply Corps Officer, Ships Parts Ctrl Center (SPCC) & “SeaBees”

Supply chain expertise, commercial 20yrs & 9yrs as US Navy Supply Corps Officer trained in Global Logistics

Procurement and Bidding Risk Management; PO Management, delivery, and schedule management, Technical and Product Development

Certified Network Engineer, CNE, Designed, & built Clouds, DCs, bespoke servers, routers, gateways, wiring plants, desktops, telephone & networks. Experience in sequential generations of Hardware & software

Architect, Designer: Brought hardware & software products to the commercial market

Finance and HR

Manage Financial Risk; CFO, managed; Accounting, Forecasting, Planning, Treasury, and Investments.

Managed 401(k) plan; reduced commissions increasing returns; filed 5500’s. Managed contributions to incent & balance participation often restricting HCE contributions due to participation imbalances

Managed Monthly Forecasts, Annual Budgets, & the Annual Five-Year Plan (Rev = $1Billion, Expenses > $600 million), 3,000 dept managers matrixed to me

Worked up, Presented, & Explained to C-Level Management, the Budgets, Forecasts, & Annual 5 Year Plan

Mentor Program designer for IBM New England Consulting Practice; Director or Education for the PMI_NH chapter 1.5 years, developed curriculum, organized classes to assist students to pass the PMP exam.

Radix Information Technologies, Inc., Bedford, NH, Managing Principal 09-01-2002 to Present

Work with team on the design and manufacturing of a new product.

Areas of responsibility: the Patent writeup with legal, managing change during the manufacturing tool build, develop supply chains for all materials used in finished good.

Participate in initial marketing and financial planning.

U.S. Department of Veterans Affairs. Washington, DC (Local Offices, MA, and NH) 08-2019 to Present

Federal Fiduciary; Volunteer for the VA managing the funds of Disabled Veterans; work done in spare time

State of Maine’ Program / Project Manager 05-04-2021 to 9-6-2021

Complex project effecting 170+ State government depts delivering services to ME citizens using state web sites.

Program managed an open Vendor Bid process received vendor bids.

Brought in to assist a retired Director who came back to manage the process. When he re-retired, my contract was put on hold for a mandatory legal review process. I made myself available for several months based upon messaging I received from the Project Office.

Fidelity Investments 10-19-2020 to 04-16-2021

Program / Project Manager, Compliance Analyst: Contractor deployed as a Program, Project Manager and BA

Driving a Project Office with 15 Tech & Non-Tech projects; Analysis of Jira Data and Teams. Confluence and SharePoint projects.

For Example, refined three step process to lead compliance VP’s to review and delete data, until SharePoint data was clean.

Cross referenced various Jira sources to determine assignments of Scrum Masters to Project enabling Compliance advisors to make early contact with Scrum Master and Product owner. This had been considered “impossible”. Extensive Data Base analysis.

Verizon Business - Waltham, MA 10-2019 to 11-2019

Product Manager and Product Development Project Manager for Verizon’s FIOS Business Group

Contract at Verizon Business to Demonstrate Project Management Principles; Agile and SDLC

Raytheon, Tewksbury, MA Program Manager, Project Manager & Bus Analyst 11/2014 to 09/2016

Consulting Program & Project Manager on an EHSS SAAS/Cloud enterprise conversion and installation

Using team designed ETL processes, consolidated 200 legacy systems into two new Enterprise systems; one cloud based and the other hosted inside Raytheon’s firewalls.

Additionally, ID’d and moved appropriate data to SAP again using ETL process designed by my group to integrate legacy data.

Responsible for rolling software sandbox, to test, prod.

Managed risks & issues; coordinated a weekly meeting with stakeholders;

Managed Support Svcs for 15+ orphan systems while managing their retirement or upgrades

Smart Leisure, Austin, TX; 04/2014 to 11/2014

Organized a Start-Up firm;

Consulted on; Website Dev, Contracts, Legal filings;

Acquired firm’s Patent

Cole-Haan, Distribution Center (DC), Greenland, NH 01/2014 to 04/2014

Project Manager and Consultant

Managed WMS RFP; process, vendors & stakeholders;

Built metrics models to evaluate vendor responses

EMC, (Now Dell), Application Infrastructure Group, Marlborough, MA 04/2013 to 08/2013

Program Manager

Enterprise Outlook and Office Migration for a geographically dispersed Client, Insurance & Rx script fulfilment

Hewlett-Packard, Palo Alto, CA 12/2009 to 06/2012

Senior Program Manager, Senior Project Manager, Project Manager

Palo Alto, CA 2009 - Global Leader in all aspects of Information Technology

Professional Svcs:

PMO, Pgm & Project Momager;

Engaged in complex full life cycle Customer facing work.

Managed three to four projects at a time at clients like BNY-Mellon, Citi Bank

Fidelity, Merrimack, NH 02/2007 to 12/2008

Project Manger

Managed a rolling portfolio of three projects in Security, Infrastructure,

Focused on DC processes, Securities Trader systems, business applications, one with forty stakeholders

Continuity Programs for Pandemic Preparedness (H1N5)

AMERGENT, Peabody, MA 06/2005 to 10/2006

Program Manager, VP of HR, VP of Finance (including Treasury), CFO

Asked by CIO to “fix my business”

Redesigned the firm; ran a detailed “As is – To be” exercise to analyze products, services, effort, interchanges, dependencies, wastage, duplications, needs, and requirements enabling the redesign architecture

Managed ERP install, increased communication, use of the same data (eliminate different groups arguing with different numbers), increased enterprise efficiency, employee satisfaction, production, and customer contract

Created a process to maximize returns on investments by matching the substantial amount of available cash into securities that expired when needed, e.g., 90 day expirations matching quarterly tax filings; overlapping 30 day expirations matching semi-monthly payrolls, and other opportunities

Renegotiated the 401(k) plan increasing returns to employees by reducing missions

Negotiated six year rental agreement for Corp HQ to levels below the starting dollar price of the expiring building lease renewal; i.e., rent was rolled back more than six years

Managed the Program Office for all customer installations. Put them all on a paying basis.

Vignette, Austin, TX 2004 to 2005

Director of Professional Services for The Northeast USA and Canadian Regions: GM e-Learning

CEO asked me to fix his Northeast Professional Services group (Maine to DC and all of Canada);

Restored order, addressed consultant dissatisfactions, recruited new staff and engaged ex-employees, who were working as contractors, Boosted the resource pool, relieving stress on the staff

Managed expectations of Canadian employees assigned to projects in the USA when the Canadian dollar traded below the US dollar.

P&L responsibility for operations in the region, Made region profitable. Grew revenues by 50%

Managed Principals, Architects, Consultants, Contractors, Vendors & Corporate stakeholders

Balanced workload maximizing customer sat, revenues and placement of consulting staff near home

E-Emphasys, Headquartered, Cary, NC Vice President of Sales and Marketing 2002 to 2004

Managed Alliance Partner relations at an international software, IT services and Outsourcing Firm.

Negotiated landmark Global Channel Sales agreement with Baan, now Infor, for derivative software

IBM Global Services, BCG, BIS, Waltham, MA 1996 to 2002

Principal, Program Manager, Engagement Manager and Professional Consultant

Nationally recognized by IBM Global Services for excellence in complex Program & Project Management.

Engagement, Program & Project Manager creating success and public relations wins. Consistently exceeded personal metrics, selected for "People Who Get It" advertising campaign.

Managed Business Process Outsourcing and HR "re-badging" component of a pursuit Team that closed a $Billion outsourcing engagement.

Served on the Management Leadership Team for three successive and successful IBM Global Services Practices, including two Consulting Practices & the IBM-Baan ERP practice. IBM Public Relations, and IBM Marketing. Negotiated, priced and signed 100+ professional services

Contract management & performance for simultaneous client engagements.

Generated over 80 follow-on engagements based upon customer satisfaction and relationship management.

Created mentoring process used as a template to assist practice certification & consultant retention.

Demonstrated an unknown revenue stream to IBM IGS, with no effect on customer costs.

Introduced the concept of Cloud architecture to IBM in 1997 per sign-on employment agreement

Applied information Technology Corp (AIT), Schaumburg, IL Owner 1984 to 1996

Software product development, IT consulting, project management - bootstrapped firm.

Designed & developed a commercially successful multi-million-line ERP system for Multi-User Computer Systems & Networks. UPS adopted the included manifest as their first approved computer-generated shipping Manifest and an UPS standard. Built into the product was an integrated CRM systems and an HR skills inventory system. The complete system included tightly integrated configurable “front ends” for the “back end” ERP structure including full support for the Manufacturing, Distribution, Retail, Professional Services, and Not-For-Profit industries.

Support was supplied by high quality professionals. It also drove revenue and generated customer satisfaction by managing release, and support services

Invented, patented, and took a manufactured product through its entire lifecycle from development, engineering, tooling, and manufacturing to market introduction, production and delivery.

Before Scrum, devised a “SCRUM similar” methodology used to manage software development projects and programs.

Grove-Lewis Associates Ltd, Wheeling, IL Managing Consultant 1979 to 1984

Founding member; boot-strapped the firm into a 45-person IT professional services consulting company

Beatrice Foods Company, Chicago, IL 1978 TO 1979

Senior Financial Analyst and Supervisor of Corporate Finance

Multi-national holding company with a large brand portfolio and over 1,000 subsidiaries.

Designed math for an interactive M&A tool. Used to evaluate acquisitions and set bid prices, saving stockholders $MM

Provided consulting for Treasury, IT, Corp Dev, Acctg, & Admin when break-through solutions needed

Reviewed firm’s multi-currency hedging model. Revealed root cause reason of daily variances of investments

Go-To person for "out of the box" thinking

Motorola Inc., Schaumburg, IL 1974 TO 1978

Senior Financial Mgr., Program Mgr., Group Financial Mgr., Financial Analyst to the Group CFO

Managed a $600,000,000 budget, including Annual 5-Year Plan, Budgeting, Forecasting, and budget control.

Deliver significant process changes while continuing to deliver the forecast, budgets, and plans.

Innovated the initial interactions of Finance and Information Technology by re-engineering, rationalizing, and managed forecast, budget and strategic planning processes.

Provided senior management with new processes and unprecedented profit planning, analysis and control; leading to more effective management of a $BB business consisting of 60,000 employees, 3,000 cost centers, 300 profit centers & 30 international subsidiaries & 4 offshore feeder plants; all of which were matrixes to me.

Kemper Insurance Company, Long Grove, IL Programmer-Analyst 1972 TO 1974

COBOL Programmer analyst responsible for the “Billing and Collection” Automobile Insurance System.

Industry Experience Coverage:

Accounting, Advertising, Associations, Banking, Communications, Credit Card Companies, Content Management, CRM, Distribution, Education, Finance, Grocery Chains, Health Care, Insurance Agencies, Insurance Companies, Investment firms, Manufacturing (light to heavy), Media, Jewelry, JOB Shops, Locomotive Manufacturing, Marketing, US Navy Supply and Logistics (Military), Newspapers, Not-for-Profits, Pharmaceuticals, Plastics, Printing Presses, Professional Services, Rail Roads, Recycling, Refineries, Steel Manufacturing, Telecommunications, Television, Transportation, Travel and Hospitality, Uniform Cleaning and Supply, Web Site Design, and Implementation

Sample of Employers and Consulting Customers:

Amergent, Association House of Chicago, Associated Grocers, AT&T, Bank of New York Mellon, Bayly Martin & Fay, Beatrice Foods, Bio-Script, Blue Cross-Blue Shield, Chicago Lighthouse for the Blind, Chicago Limousine, Chicago Tribune, Citibank, Clairol, Cole-Haan, Collette Travel, CNA Insurance, Corporate Benefits Consultants, Digitas, e-Emphasys, Eli Lilly, EMC, Express Scripts, Fellows Gear Shaper, General Motors Electromotive, Fidelity, Food Lion (Hannaford), General Motors Electromotive, Grant Jacoby, Hewlett-Packard, Hendrickson Mobile, IBM, Inland Steel, Kemper Insurance, Liberty Mutual, Lifetime Television, Lockheed Martin, Maine Medical, Motorola, P&G, Raytheon, Retailers (Various), Rockwell-MGD Graphics, Starwood Hotels, State of Maine, Stone Container Corp, Strange Engineering, SunTrust Bank, UNUM, Verizon Wireless, Verizon FIOS Commercial, Veterans Administration (VA), UniFirst, US Navy, Verizon Business, Vignette (Open Text), Walgreens

Built and managed a National Award Winning PMO for IBM that operated for two years delivering a complex set of integrated projects and their deliverables to an external Customer. I architected the Program needs and recruited the personnel and organized nine IBM Practices, three sub-contract firms, plus Dassault Systems, and the customer stakeholders into one organized team to deliver the overall program objectives; Created a model for penetrating the Mid-Market. As well as the IBM recognition, the Program received an entire page in Dassault’s Annual Report to Shareholders, one page ahead of Boeing.

Methodologies

Scrum. Agile, SDLC, WSDDM, PEBT (Packaged Enabled Business Transformations), SI-Method, FSDDM and various client and derivative methodologies

Additional Highlights:

LT, USNR, wrote an analytical system to ID the root cause of a “long supply” issue while assigned to SPCC

Business Continuity Plan, BCP, Pandemic Planning Project Manager for H5N1 “Bird flu” w/tabletop exercise.

Experienced with full range of Treasury Operations, 401(k) Management and HR

Two (2) Patents: Manufactured hardware, designed a full ERP system from conception to market; full Life Cycle, earned “Product of the Week” In CRN News

Certifications, Associations and Special Skills:

Manager of Finance, Accounting, Marketing, Manufacturing, Inventory, Customer Service, Maintenance

PMP (PMI, Project Management Professional); SDLC, complete life cycle (2003; PMI member 298364; PMP ID 74263), CNE (Certified Netware V6 Engineer)

CSM (Certified Scrum Master); Agile (2009)

CSPO (Certified Scum Product Owner), Agile (2022)

CSCA, Certified Supply Chain Analyst Inactive; Citrix Application Server Certification & Authorization

IBM Certified Professional Consultant, IBM Certified LAN Server Engineer

Novell Master & Enterprise Certified NetWare Engineer (ECNE & MCNE) in Network Infrastructure and Design

Certified Call Ware Network Telephony Engineer (CNTE, CTI) SAPI and TSAPI

Project and Program Manager, 1,000+ successful engagement; PMO Leader and/or Member

Contract and Lease negotiator; SOWs, MSCs, reseller, building, autos, and equipment

Have written over 1,000,000 lines of working computer code

LT, USNR, Honorably Discharged after 1st Iraqi War, Member of the US Naval Institute

US Treasury DO and Secret Clearance while a member of the USNR Supply Corp.

ITSM – IT Service Management; 2010; Preparation for IYIL Certification is in progress

Inventor of new technologies with Patent including design, “design-to-product” & “go-to-market” life cycle

Document: Robert_Blaney_Resume_2023-1019_V00

(18) Bob Blaney, PMP, CSM, CSPO, CNE, MBA LinkedIn



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