Elena

Argentina

Rada

“Tina Rada”

Tina Rada

***** ******* ***

Sorrento FL 32776

323-***-****

ad2wyn@r.postjobfree.com

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Skills Fluently Bilingual: English & Spanish

Customer Service, Collections, Cashiering, Credit Report Assistant, Medical Records Management, Accounts Payable/Receivable, Microsoft Word, Microsoft Excel, Data Entry, Keyboarding: 45 wpm, Ten Key: 11,820 kph, Office Clerical Support, Alpha-Numeric Filing ㅡ

Experience Corelogic / Rapid Recheck Associate

April 2015 - March 2023, San Diego CA

● Process Rapid Recheck orders for clients with specific assignment to Caliber Home Loans orders

● Exceed metric goals by taking on average 20 inbound phone calls and processing 20 to 30 files daily

● Deliver files within specified time service while meeting QA standards

● Providing Lender information after the Rapid Recheck been completed

● Assist clients with Credit Xpert Product

Credit Report Specialist

November 2010 - April 2015, San Diego CA

● 50-60 inbound phone calls per day from consumers with credit report questions or requests

● Assist consumers in obtaining a copy or their reports, filing disputes with the national credit bureaus or answering questions regarding credit content or scores

ResortCom International / Collection Specialist

June 2010 - November 2010, San Diego CA

● Handle outbound and inbound calls for English and Spanish speaking members regarding outstanding loans and

maintenance fee including processing of credit card payments

● Collect and process payments on delinquent international timeshare accounts

● Enter account adjustments with documentation provided by member

● Process refinance of loans

Union Bank of California / Collections Specialist

September 2007 - June 2008, San Diego CA

● Responsibilities included strategizing collections on all types of delinquent accounts: consumer loans and lines, real estate loans and lines, and utilizing the Composer Predictive Dialer in an effort to prevent loans from escalating to 30 days past due. Unisys Corporation / ATM Processor

June 2005 - June 2007, El Segundo CA

● Prepared each ATM deposit bundle in a precise manner, separating checks, cash and cashier's checks and bundled for further processing.

Aurum Technology-Fidelity National Financial / Billing Rep June 2001 - October 2004, Los Angeles CA

● Generated critical data from all other departments and input the data in the system for future billing. Compiled invoices for over 22 institutions. Assistant with Statement Rendering, Account Research and Proof Operator

Washington Mutual Bank / Deposit Service Processor III October 2000 - July 2001, Chatsworth CA

● Process VODs (Verification of Deposit), SSA’s (Social Security Administration), HRs (Human Resources) and Police Reports.

● Completed customer information for daily reports received from the District Attorney and Police Agency.

Huichos Bakery / Bookkeeper/Assistant Manager

January 2000 - September 2000, Los Angeles CA

● Kept daily records of financial daily cash reports, data entry, input invoices in system and prepared weekly payroll for 40 employees.

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Education

Technology Development Center / Graduate

August 2009 -March 2010, Ventura CA

Certification: Medical Insurance Billing Technician John Marshall High School / Diploma

June 1985 Los Angeles CA

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