Consuela Gray

Louisville, KY *****

ad2wy9@r.postjobfree.com

+1-727-***-****

Authorized to work in the US for any employer

Work Experience

Team Leader

Speedway LLC - Louisville, KY

August 2022 to March 2023

I assisted the manager with inventory ordering new and counting what we already had. I also made sure inventory was front faced at all times.

Fraud Management

PSCU - Largo, FL

January 2022 to August 2022

I look at cases determine if fraud is accurate or if the merchant has already provided credit Customer Relations Specialist

Protect My Car - Saint Petersburg, FL

October 2019 to September 2021

I am capable of multitasking, I handle customer service calls, retention calls also claim call. I also collect monthly payments and pay out for claim services.

CSR - Customer Service Representative

24-7 Intouch - Clearwater, FL

August 2018 to October 2019

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Interacted with customers through live chat

Customer Service Representative

RDI Corporation - Latonia, KY

January 2015 to June 2017

I helped customers update their spectrum accounts, I also processed payments CSR - Customer Service Representative

The City of Covington - Kentucky

March 2012 to June 2014

I processed paper work for licence to have yard sales, I also fax, emailed and filed paper work Education

Associate in Business

Gateway Technical College - Edgewood, KY, US

April 2012 to June 2015

Skills

• CSR

• Call Center

• Customer Care

• Customer Service

• Customer Support

• Excel

• Microsoft Office

• Microsoft Word

• Live Chat

• Salesforce

• Help Desk

• Technical Support

• Windows

• Pricing

• Typing

• Data entry

• Administrative experience

• Accounts receivable

• Office experience

• Dispatching

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