Amy Amodeo

Greater Tampa Bay Area

ad2wy2@r.postjobfree.com: 727-***-****

Summary

Dedicated & enthusiastic Human Resources Professional who brings a well-rounded HR experience to any organization. Years of recruiting, talent acquisition, interviewing, onboarding, payroll, benefits, training, employee relations experience and strong customer service skills. Cultivating & nurturing relationships with people is my passion. I possess active & empathetic listening skills which builds strong, trusting, working relationships & is critical in identifying the needs of people. I exercise strong critical thinking & problem-solving skills to meet those needs. Recognized for outstanding contributions by leadership for establishing & continuously improving the client & employee experience. I welcome challenge & I thrive in a face-paced environment that is results driven- where employer & employee success, achievement, collaboration, & professional development are highly valued. I project a positive company image, I work with integrity & I take great pride & ownership of my work. I am seeking a role in Human Resources with an organization whose HR team works diligently to foster & support their employees’ growth, development, & success. Dedicated, positive, healthy employees make for the success of any organization.

Experience

Payroll and Benefits Specialist

DecisionHR May 2023 - Nov 2023 (7 months)

Maintained highly confidential & sensitive personal information with discretion.

Assisted both employers & employees with benefits questions, payroll questions, insurance questions.

Ensured New Hires received initial benefit enrollment links as well as assisted existing employees with Open Enrollment. I possess an excellent ability to multitask, work under pressure and meet deadlines.

Experienced working with software that provided information on benefit payroll deductions (HREase & Worklio). Proficient in Microsoft applications such as Word, Teams, Excel, PowerPoint, and Outlook.

Ensured paycheck accuracy & made corrections to employee overpayments (refunds) & employee underpayments (arrears) of benefit insurance premiums. Detail-oriented and precise.

Set up client contracts detailing what the employer/client was offering their employees for benefits & any employer contributions to their employee benefits. Set up benefit plans & current premium rates into WorkLio System.

Worked closely with brokers with high-profile & high-revenue accounts. Developed strong, working relationships with insurance carrier contacts. Demonstrated excellent interpersonal & customer service skills.

Worked closely with reconciliation team to maintain accuracy of benefit elections & correct premium deductions for both the employer & employee. I have strong attention to detail and I exercise good judgment and sound reasoning skills.

Comfortable & confident working remotely & on-site. Worked both independently & enjoyed collaborating as a team.

Benefited tremendously from the Bankers University of Training Classes. I took nearly two dozen courses including PowerPoint, Excel, Word, Teams, Outlook & One Note. Grew my professional writing skills, digital communication skills & "soft skills" such as verbal communication skills & presentation skills.

**REDUCTION OF FORCE" was the only reason I left. I loved my job, my supervisor, and my co-workers at DecisionHR. A lot of talented people lost their job due to no fault of their own. I left simply as a result of corporate downsizing.

Guest Teacher

Pinellas County Schools Jan 2007 - Present (17 years)

Instruct students in the absence of their regular teacher, implementing lesson plans.

Proctor and administer tests and assessments.

Work one-on-one with students on assignments or in small groups or whole class instruction as well.

Prepare for emergencies such as fire drills, active assailant drills, tornado drills, etc.

Classroom behavior management. I make learning engaging, challenging and fun! I act as mentor and provide inspiration and support for students to achieve their goals and aspirations.

Human Resources Administrator

Refresco Dec 2022 - May 2023 (6 months)

Recruited and hired employees from forklift drivers and machine operators all the way up to Department Directors.

Worked with hiring managers to fill critical roles. Screened candidates and set up interviews with department managers. Engaged professionally with all levels of people and I embraced diversity.

Launched background checks, drug screening and I handled confidential information with discretion. Experienced using UKG (UltiPro) HRIS to track hiring process and Kronos Time & Attendance system. Used E-Verify to get authorization to work. Experienced using Docusign. Crafted and sent offer letters.

Assisted employees with onboarding and benefits enrollment. Assisted new hires with their training tutorial requirements and safety training.

Conducted New Hire Orientations. Possess excellent oral and written communication skills as well as presentation skills.

Organized Employee Appreciation events, Employee Recognition Program and Employee Service Awards.

Assisted employees with medical, dental, vision, life, short-term-disability, and long-term disability questions as well as 401K and employee referral program inquiries.

Tracked and ensured timely completion of 30-60-90 day performance reviews and annual performance reviews. Worked with employees to take the necessary steps to train or gain skills to advance their careers and enhance and build their competencies so that they could achieve their career goals.

Human Resources Generalist

St.Petersburg General Hospital Oct 2005 - May 2006 (8 months)

Responsible for talent acquisition and retention. Involved in hiring process start to finish. Conducted interviews and arranged interviews with hiring managers. Conducted background checks, verified licenses, and crafted offer letters.

Conducted New Hire Orientations.

Assisted employees with benefits enrollment at New Hire enrollment and Open Enrollment. Answered employees' questions regarding benefits.

Updated status changes and qualifying life events. Managed HRIS system (PeopleSoft).

Handled payroll questions and issues. Used critical thinking and problem-solving skills to resolve issues.

Managed Tuition Reimbursement Program and Employee Referral Incentive Program.

Tracked employees out on LOA and FMLA.

Employee Benefits Specialist

Mutual of Omaha Jun 1997 - Aug 1999 (2 years 3 months)

Conducted New Hire Orientations.

Assisted employees with benefits elections both at New Hire time and Open Enrollment.

Managed 401K hardship withdrawal requests.

Managed Tuition Reimbursement Program.

Processed Qualifying Life event changes.

Processed life insurance death claims.

Made referrals to EAP program.

Worked in Training and Education & Corporate Learning Department tracking Mutual of Omaha University transcripts for employees. Tracked classes and certifications. Encouraged career growth.

Skills: Recruiting, Onboarding, Interviewing, Teams, Word, Excel, Outlook, SharePoint, PowerPoint, Benefits, Customer Service, Attention to Detail, E Verify, UKG UltiPro, Worklio, HREase, DocuSign, Typing, Understanding of standard human resources operations, practices and procedures, Adaptable to change.

Education: Creighton University, Omaha, NE Bachelor’s degree: Psychology Summa Cum Laude grad

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