Reina Uribe

• ***/***-****

• Santa Clarita, CA *1387

• ad2wx5@r.postjobfree.com

SUMMARY

Highly organized and detail-oriented administrative assistant with 7 + years of experience providing administrative support to executive-level staff. Skilled in organizing and managing complex projects, as well as providing customer service and internal/external communications. Experienced Surgical Coordinator with 7+ years of experience in coordinating surgical medical task including, Handle patient complains in a calm and professional manner. Direct patients and Doctors to proper departments. Get preauthorization and medical clearances for patients, manage patient data and demographics. Possesses strong organizational and communication skills, with a commitment to providing excellent patient care. PROFESSIONAL SKILLS

• Reporting

• Scheduling

• Phone Etiquette

• Managing Calendars

• Record Keeping

• Office Administration

• Administrative Support

• Training & Development

• Inventory Management

• Taking History

• Computer Operations

• Human Resource

• Appointment Scheduling

• Technology • Data Entry

• Calendar Management

• Annual Event Planning

• Medical Documentation

• Patient Registration

WORK EXPERIENCE

Executive Admin Assistant May 2016 - Oct 2023

Farmers Insurance Group woodland Hills, Ca

• Skilled in using a variety of office software programs, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Experienced in handling confidential information in a professional manner

• Monitored office equipment and placed service calls as needed

• Ordered office supplies and maintained inventory

• Coordinated and supervised the work of administrative assistants

• Responded to customer inquiries in a timely manner

• Managed office calendars and appointments

• Trained new employees on office procedures and policies

• Responsible for scheduling appointments, organizing meetings, and coordinating travel arrangements

• Assisted with special projects as needed

• Scheduled and coordinated meetings and events demonstrated success in providing administrative support to executives and project managers in a busy office environment

• Prepared and distributed meeting minutes

• Answered and directed incoming calls in a professional manner

• Performed general clerical duties such as typing, photocopying, and scanning Surgical Coordinator/ Medical office Specialist Jan 2010 - May 2016 Synapse Medical Group/ Kinetix Surgery Center Sherman Oaks, Ca

• Developed and implemented quality assurance protocols for surgical care

• Assisted in the coordination of post-operative follow-up care

• Collaborated with other departments to ensure efficient and effective patient care

• Maintained accurate records of patient care and surgical procedures

• Scheduled and coordinated pre-operative appointments

• Ensured all necessary documentation was completed prior to surgery

• Monitored and tracked patient care throughout the surgical process

• Coordinated with multiple medical teams to ensure the appropriate personnel and resources were available for each surgery

• Prepared patient charts prior to surgeries and maintained accurate records

• Assisted in the ordering of medical supplies and equipment

• Developed and maintained strong relationships with vendors and suppliers

• Assisted in the development of clinical pathways for surgical care

• Monitored and tracked patient progress throughout the surgical process

• Ensured compliance with all relevant regulations and standards

• Collaborated with surgeons to develop and maintain surgical protocols and standards of care

• Scheduled and coordinated pre-operative and post-operative visits

• Developed and maintained strong relationships with physicians, nurses, and other healthcare professionals

• Assisted in coordinating patient transfers between medical facilities

• Monitored and tracked patient outcomes following surgery

• Developed and implemented policies and procedures for surgical care

• Coordinated with insurance companies to ensure accurate billing and reimbursement

• Provided support to patients and families before, during, and after surgery

• Assisted with patient billing inquiries and disputes

• Successfully coordinated patient scheduling, medical records management, and insurance verification processes for a busy medical office

• Tracked and ordered medical office supplies

• Resolved conflicts and disputes between patients, staff, and providers

• Participated in staff meetings and provided input on office operations

• Managed patient scheduling, including appointments and follow-up visits

• Coordinated patient transportation and special needs services

• Prepared and maintained patient medical records, including filing and organizing charts

• Coordinated medical office staff meetings and training sessions

• Established and maintained positive relationships with patients, insurance providers, and other medical professionals

• Assisted with patient check-in and check-out processes

• Managed patient referrals and authorization processes EDUCATION

Diploma : Medical Office Specialist Jun 2010

Kaplan College Bakersfield

REFERENCES

• Khy Kim Chier Head of Platform Services ( 7yrs) 818-***-****

• Wilfredo Vicent Owner/ Logistics (20yrs) 909- 991-1410

• Edwin Haionian MD Orthopedic/ Spine Specialist (7yrs) 310-***-**** LANGUAGES

• English : Fluent (4 out of 5)

• Spanish : Fluent (4 out of 5

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