LISA MOODY

SUMMARY

Dependable Revenue Cycle Supervisor with 17 years of diverse experience in a medical office setting. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Conscientious, hardworking and excels at multitasking in fast-paced environments.

EXPERIENCE

Revenue Cycle Supervisor

Azura Vascular Care Remote November 2021 - Current

Conduct weekly meetings with team members to discuss upcoming tasks and project deadlines.

Recruit, hire, train, mentor, coach, evaluate, and terminate staff as necessary.

Direct and supervise team of 12+ employees in daily operations.

Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Physician Practice Supervisor

Tenet Florida Physician Services Boca Raton, FL February 2020 - November 2021

Managed daily operations of the physician practice including staffing, scheduling, patient flow and customer service.

Oversaw all coding and billing activities to ensure accurate reimbursements from insurance companies.

Coordinated meetings between physicians, staff members and other stakeholders.

Recruited, hired and trained new employees as needed for efficient functioning of office operations.

Office Coordinator

Tenet Florida Physician Services West Palm Beach, FL March 2017 - February 2020

Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Checked patients in and out for appointments and collected co-payments.

Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Administrative Assistant/Receptionist

Joseph C. Kempe, P.A. Jupiter, FL January 2016 - March 2017

Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Created travel arrangements for senior managers attorneys according to their requirements.

Basic bookkeeping.

Legal Assistant

Law Offices of Craig Goldenfarb West Palm Beach, FL May 2014 - December 2015

Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.

Coordinated medical records requests from physicians and hospitals.

Met with clients and attorneys to discuss case details and evidence.

Reviewed and organized documents related to personal injury cases.

Reimbursement Specialist

Mayfield Clinic for Brain and Spine Cincinnati, OH January 2011 - December 2013

Responsible for resolving returned, disputed, or rejected claims from payors. Identified improper payments, inappropriate claim denials, billing errors, and discrepancies.

Resolved rejections daily for transmissions of electronic claims through clearinghouse Zirmed/Waystar and follow up to ensure they were accepted by payors.

Processed refund requests from insurance companies and patient overpayments.

Verified accurate reimbursement according to contracts, payment policies and patient responsibility. Identified

and investigated trends of incorrect payment/ non-payment from insurance carriers.

Legal Liaison

Orthopedic Center of Palm Beach County West Palm Beach, FL October 2009 - December 2010

Coordinated communications between providers and attorneys to ensure accurate information was shared in a timely manner.

Maintained up-to-date records of all interactions with patients and attorneys.

Scheduled patients with personal injury claims for various doctors/firms.

Administrative Assistant

Broad & Cassel West Palm Beach, FL October 2007 - October 2009

Drafted an organized legal memorandum, discovery requests, and interrogatories

Managed and maintained employee databases

Collected and prepared client medical costs for settlement.

Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Office Coordinator

Natalie Sohn, MD-Loxahatchee Loxahatchee, FL January 2001 - October 2007

Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.

Checked patients in and out for appointments and collected co-payments.

Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

CONTACT

561-***-****

ad2wws@r.postjobfree.com

Fort Cavazos, Texas 76544

SKILLS

Revenue Management

Leadership Skills

Relationship Building

Strategic Planning

Goal Setting

Account Reconciliation

Verbal and Written Communication

Multitasking and Organization

Microsoft Office

EMR Software

Proficient in Remote Work

EDUCATION AND TRAINING

Certificate in Criminal Justice

University of Cincinnati-Cincinnati, OH

May 2012

BA

Florida Atlantic University-Boca Raton, FL

May 2008

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