Diana Smith Pettigrew

P O BOX *****

Louisville KY 40259

502-***-****

ad2wv6@r.postjobfree.com

Objective: An interesting position with a growing company Summary:

Accomplishments:

Communications

Computers

Teamwork

Experience: Kelly Services / Integrity Staffing / Randstad Louisville Kentucky Customer Service Representative 01/04/2011 to 09/01/2023 y Inbound and outbound calls. 100 % quality of Customer Satisfaction and accuracy. Formal classroom Healthcare training. y Provide outstanding service for each inbound and outbound calls. y Familiar with the Medical terminlogy. Great attendance and communication with the Customers. Great teamwork and excellent team player. Be a team leader.

Perot Systems Dallas Texas

Call Center / Customer Service / Medical 01/04/2007 to 12/31/2010 Claims Examiner

y Inbound and outbound calls. 100 % quality of Customer Satisfaction and accuracy. Formal classroom Healthcare training. y Provide outstanding service for each inbound and outbound calls. y Familiar with the Medical terminlogy. Great attendance and communication with the Customers. Great teamwork and excellent team player. Be a team leader.

Claims Service Resource Group Dallas Texas

Call Center / Customer Service / Medical 01/04/1995 to 12/30/2005 Claims Examiner

y Inbound and outbound calls. 100 % quality of Customer Satisfaction and accuracy. Formal classroom Healthcare training. y Provide outstanding service for each inbound and outbound calls. y Familiar with the Medical terminlogy. Great attendance and communication with the Customers. Great teamwork and excellent team player. Be a team leader.

KFC World Headquarters Louisville Kentucky

Diana Smith Pettigrew Page 2

Claims Examiner / Cutomer Service 01/10/1992 to 12/30/1995 Education: ississippi Valley State Univ / Delta State Univ Cleveland Mississippi B,A, 1974 thru 1979

Pharmacy Tech Certificate Louisville Kentucky

Certificate 2018

Awards:

License:

Affiliations:

Other:

References: Available upon request