PROFILE

"I am dedicated with a proven ability to streamline administrative processes and support senior executives. Proficient in calendar management, communication, and maintaining confidentiality. Seeking to contribute my skills and commitment to a dynamic and growth-focused team." PROFESSIONAL EXPERIENCE

07/2022 – 12/2022

Douala, Cameroon

PERFECT SERVICES SARL

Executive Assistant

Administrative Support: Efficiently manage the day-to-day administrative tasks, including scheduling appointments, coordinating meetings, and handling phone calls and emails.

Document Management: Organize and maintain electronic and physical documents, ensuring easy retrieval and secure storage of important information. Calendar Management: Maintain the executive's calendar, scheduling meetings, conferences, and events while prioritizing conflicting appointments. Correspondence Handling: Draft, proofread, and edit various forms of correspondence, including emails, memos, and reports, ensuring accuracy and professionalism.

Travel Coordination: Arrange travel itineraries, accommodations, and transportation, optimizing cost and convenience for the executive. Record Keeping: Maintain accurate records of meetings, decisions, and action items, ensuring seamless communication across the team. Front Desk Management: Greet visitors, answer inquiries, and direct them to appropriate personnel, creating a welcoming and organized office environment. 05/2020 – 06/2022

DOUALA, Cameroon

ABEGUM COMPANY LIMITED

Client Account Manager

Client Relationship Management: Build and maintain strong client relationships, Understand client needs and goals, and Provide excellent customer service and support.

Policy Management: Analyze and recommend insurance coverage solutions, Negotiate policy terms with underwriters, and Manage policy changes, renewals, and cancellations.

Risk Assessment and Analysis: Identify potential risks and exposures for clients, Offer risk management advice and solutions.

Claims Handling: Assist clients with reporting and managing insurance claims, Ensure timely resolution and client satisfaction . AGWEIBAB DORCAS IYUNGIKOH

Executive Assistant

ad2wuf@r.postjobfree.com +1-438-***-****

911 Rue Front, Longueuil,QC J4K 1Z9 27/03/1992 Single https://www.linkedin.com/in/agweibab-iyungikoh-a10b79a2/ Client Education and Collaboration: Educate clients about insurance products and coverage, Collaborate with internal teams and experts for client needs. 01/2017 – 12/2018

DOUALA, Cameroon

FULL GOSPEL MISSION West and Central Africa

Executive Assistant

Administrative Support: Provide comprehensive administrative assistance to the General Secretary, including managing calendars, scheduling meetings, arranging travel, and handling correspondence to ensure efficient and organized operations. Communication Hub: Act as the primary point of contact for internal and external inquiries, answering calls, emails, and messages, and directing them appropriately within the organization.

Document Management: Organize and maintain important documents, records, and files related to the mission's activities, ensuring quick and accurate retrieval as needed.

Event Coordination: Assist in planning and coordinating events, conferences, and meetings involving multiple churches, ensuring logistical details are managed and communication is clear.

Visitor and Member Relations: Greet and assist visitors, members, and stakeholders with warmth and professionalism, providing information, guidance, and a positive representation of the mission.

01/2018 – 07/2018

DOUALA, Cameroon

GLOBUS NETWORK (ACTIVA ASSURANCE)

Executive Assistant

Administrative Support: Provide comprehensive administrative assistance, managing calendars, scheduling appointments, arranging meetings, and handling correspondence to ensure efficient workflow.

Client Communication: Act as a primary point of contact for clients, addressing inquiries, scheduling consultations, and maintaining a professional and responsive communication channel.

Document Management: Organize and maintain documents, contracts, policies, and other critical materials, ensuring easy access and retrieval when needed. Project Coordination: Assist in coordinating projects, research, and presentations, collaborating with internal teams and clients to ensure smooth execution and timely completion.

Confidentiality and Discretion: Handle sensitive and confidential information with the utmost discretion, maintaining privacy and security in all interactions and activities.

01/2015 – 12/2015

DOUALA, Cameroon

CHRISTIAN BROADCASTING NETWORK

Radio Station Reporter

News Gathering and Research: Collect accurate and relevant news stories, conduct interviews, and gather information from various sources to create well-informed and engaging news content.

Script Writing: Write clear, concise, and compelling news scripts that adhere to the station's style and tone while effectively communicating important information to the audience.

Voice Delivery: Deliver news stories on air with clear articulation, appropriate pacing, and a confident and engaging voice to captivate the listeners and maintain their interest.

Ethical Reporting: Adhere to ethical journalism standards, verify facts, maintain objectivity, and ensure balanced coverage, especially in topics related to the Christian community and faith.

ORGANIZATIONS

01/2017 – 12/2022

DOUALA, Cameroon

Full Gospel Mission

Music Director

EDUCATION

2015

Buea, Cameroon

Bachelors Degree in Linguistics

University Of Buea

VOCATIONAL TRAINING

02/2023

QC, Canada

PERSONAL SUPPORT WORKER

COLLEGE ESSOR

02/2023

QC, Canada

HOME CARE ASSISTANT

COLLEGE ESSOR

2019

DOUALA, Cameroon

DISCOVERING YOUR VISION

STAFF MISSION INT

SKILLS

Computer Skills

Microsoft Word, Microsoft Excel,

Microsoft PowerPoint

Interpersonal Skills

Handle sensitive information

with discretion and maintain

confidentiality, providing a

welcoming and helpful

environment for visitors, clients,

and team members, Respect

diverse backgrounds, cultures,

and perspectives in interactions

and communication

Problem Solving

Analyze situations, find

solutions, and make decisions

independently when necessary.

Administrative Skills

Calendar Management:

Efficiently organize schedules,

appointments, and meetings for

executives, Prioritize tasks,

handle multiple responsibilities,

and meet deadlines, coordinate

and manage tasks, events, and

projects to ensure smooth

operations.

Adaptability and Flexibility

Handle changing priorities,

unexpected situations, and

diverse tasks effectively, and

adapt to new technologies,

procedures, and environments

Professionalism

Maintain a professional and

polished appearance,

demonstrate reliability,

accountability, and a strong

work ethic, and take proactive

steps to support executives and

improve office efficiency.

Communication Skills

Interact with clients,

stakeholders, and colleagues in a

courteous and effective manner.

Multitasking and Stress

Management

Work efficiently under pressure,

manage interruptions, and

handle multiple tasks

concurrently.

LANGUAGES

English

Native

French

ACHEIVEMENTS

Efficient Meeting Coordination: Successfully managed a high-volume meeting schedule, resulting in improved executive time management and reduced scheduling conflicts by 15%. Travel Cost Savings: Negotiated favorable rates with travel vendors, resulting in a 10% reduction in annual travel expenses without compromising executive comfort. Improved Visitor Experience: Restructured the front desk procedures, leading to a 25% increase in positive feedback from visitors about their initial interactions with the office. Task Automation: Introduced automated tools for routine administrative tasks, freeing up 15% of working hours for more strategic responsibilities.

Event Coordination Excellence: Orchestrated a company-wide conference, managing logistics, scheduling, and communications, resulting in a seamless event attended by 300+ participants.

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