Mental Health Behavioral
Resume:
Rickey Lloyd
Objective: Seeking Full-time Employment
Blythewood, SC 29016
*****************@***********.***
LOCATI0N: Columbia, SC.
SUMMARY: Focused healthcare professional that is “state license-eligible” in mental health. I have over 20 years’ experience in Healthcare Management, Behavioral Health, Medical Records and HEDIS measures. 15 years of experience in supervisory, operations and volunteer management, strategic planning, and the ability to effectively manage time, manage personal or private files and have strong communication skills. Excellent leadership, team building and strategic thinking skills. Possess the ability to work independent, in a group or team member within any organization. Authorized to work in the US for any employer
Work Experience
Store Manager
Family Business/JD's Place - Columbia, SC
August 2021 to Present
Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.
• Ensuring store compliance with health and safety regulations.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items. Mental Health Technician
Three Rivers Behavioral Health - West Columbia, SC November 2019 to August 2021
• Assisting in restructuring environments and activities to support the clients’ behaviors in home environments or childcare settings.
• Knowledgeable/Maintain Medical Record
• Organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems.
• Adolescent Unit/Mentor
• Crisis Unit/Adult Unit
• Teaching skills that allow the individual to communicate and/or function more effectively
• Discharge committee meetings, patient staffings and discharge planning staffings to provide community-based resources and/or options for discharge planning.
• Review behavior plans and other relevant (e.g., instructional) materials developed by behavior analysts for clients in order to facilitate consistent implementation and monitor outcomes appropriately.
• The implementation of behavioral procedures for acquisition of replacement skills and reduction of problematic behaviors
• Data collection and display as authorized by a recipient’s behavior analysis service plan
• Complete daily progress notes related to implementation of the intervention plan Clinical Mental Health Counselor - Intern
Rite of Passage Counseling - Columbia, SC
January 2017 to March 2021
• Responsibilities include providing advanced assessments, crisis management, short- and long-term individual and family therapy, and case management services for children and their families who present with psychiatric needs.
• License-eligible (Counselor)
• Conducts intakes with families and professionals and trains parents in their role as partners in education.
• Plans, directs, and manages activities, coordinates efforts to increase the quality, quantity, and access of parenting education services; promotes education, training, and involvement in parenting education efforts.
• Child Welfare/DSS Case Assessments
• Prepares and supervises all activities/schedules in coordination with Clinical recommendation
• Perform initial evaluations of client needs and develop customized treatment plans
• Provide individuals with the resources they need to reach personal goals.
• Monitor client progress and modify their treatment plans as needed.
• Coordinate with social and medical agencies, healthcare providers and community outreach programs to provide clients with needed services.
• Ability to consider internal and external resources to develop a client treatment plan
• Organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. Project Specialist
Virtual Business Office (VBO) - Columbia, SC
January 2017 to December 2019
· Provides support to staff and members on special projects from the standpoint of training, support and documentation development.
· Responsible for quarterly and annual Federal and selected international tax compliance. Responsible for responding to related tax correspondence.
· Assist with the preparation of the quarterly and annual tax provision and related tax accounting.
(IWC)/House Manager
Transitions – Inclement Weather Center - Columbia, SC January 2016 to December 2016
• Oversee the house assistance and operations of the Increment Weather Center on weekday and weekend shifts when the weather is 40 degrees or below.
• Emergency notification of inclement weather.
• Volunteer management
• Provide outreach and educational materials for distribution to the homeless and disability community
• Participate in management and staff meetings
• Interpersonal Skills
• Personal Accountability/Self-Motivated
• Clarity in Communication
• Attention to Details, High Accuracy
• Time Management
• Ability to Remain Calm Under Pressure
• Creates a Positive Work Environment
• Works Independently
• Ability to Motivate Others
• Social/Field Intelligence
• Collaboration
• Staff Development
• Prudent/Sound Judgement
• Conflict Management/De-Escalations
• Identifies and Manages Risks
• Results Driven
• Commitment to Growth/Excellence
• Confidence
• Responsible for coordination with the house Assistants, volunteers and security personnel to ensure program policies and procedures are enforced.
Regional Contract Coordinator
Magnus Opus Technologies (MOT) - Virginia Beach, VA January 2015 to December 2016
• Government Contract
• Call Center Supporting all government contracted facilities
• Organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems.
• Contact and qualify prospective patients
• Understand patient needs and requirements and articulate Company policies/regulations
• Experience in healthcare scheduling while working as the staffing coordinator
• Understand Medicare Basics and insurance
• Schedule initial doctor’s appointments with new patients and achieve daily/weekly/monthly quotas.
• Knowledge of medical terminology
Senior Lead/Medical Assistant - Government Contract Chesapeake Government Health Services - Virginia Beach, VA January 2014 to December 2016
• Assisting in restructuring environments and activities to support the clients’ behaviors in home environments or childcare settings.
• Knowledgeable/Maintain Medical Record
• Organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems.
• Adolescent Unit/Mentor
• Crisis Unit/Adult Unit
• Teaching skills that allow the individual to communicate and/or function more effectively
• Discharge committee meetings, patient staffings and discharge planning staffings to provide community-based resources and/or options for discharge planning.
• Review behavior plans and other relevant (e.g., instructional) materials developed by behavior analysts for clients in order to facilitate consistent implementation and monitor outcomes appropriately.
• The implementation of behavioral procedures for acquisition of replacement skills and reduction of problematic behaviors
• Data collection and display as authorized by a recipient’s behavior analysis service plan
• Complete daily progress notes related to implementation of the intervention plan Student/US Army Retired
South University - Virginia Beach, VA
November 2013 to March 2014
Full-Time Student
US ARMY (Supervisor Operations)
FEMA Emergency Management (Evacuation) - Fort Bragg, NC January 2010 to November 2013
• Interpersonal Skills
• Personal Accountability/Self-Motivated
• Clarity in Communication
• Attention to Details, High Accuracy
• Time Management
• Ability to Remain Calm Under Pressure
• Creates a Positive Work Environment
• Works Independently
• Ability to Motivate Others
• Social/Field Intelligence
• Collaboration
• Staff Development
• Prudent/Sound Judgement
• Conflict Management/De-Escalations
• Identifies and Manages Risks
• Results Driven
• Commitment to Growth/Excellence
• Confidence
Clinic Manager
U.S Army Medical/PES/Behavioral Health - Fort Jackson, SC August 1991 to January 2010
• Ability to provide program consultation training and education related to HIVSTD/HCV prevention, testing and linkage to care to staff form clinical and non-clinical settings, and community partners.
• Worked with John Hopkins study in educating new US Army recruits on different STD’s.
• Knowledge of the principles, practices and theories of public health education and promotion
• Organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems.
• Excellent ability to prepare and present clear reports. Excellent ability to use a computer, internet and software (Microsoft Excel, Access, Word, PowerPoint). Strong group facilitation skills.
• Knowledge of techniques involved in the preparation and presentation of education visual aids displays and exhibits. Ability to design and deliver presentations.
• The ability to work individually or as a team or group. Education
Master's degree in Healthcare Administration
South University-Columbia - Columbia, SC
March 2020 to Present
Master's degree in Clinical Mental Health Counseling South University-Columbia - Columbia, SC
January 2017 to December 2019
Bachelor's degree in Psychology
South University-Columbia - Columbia, SC
November 2013 to June 2016
Diploma in Facility Manager
Association of Plant Engineers - Herndon, VA
April 2013 to June 2013
Diploma in Human Resource Management for Supervisors Fort Jackson, SC - Columbia, SC
June 2009 to September 2009
Military Occupation Specialty in Health Care Specialist 68 W Fort Sam Houston - San Antonio, TX
October 1991 to January 1992
High school diploma
Lower Richland High School - Hopkins, SC
August 1988 to June 1991
Skills
• Supervision
• Management
• Instructor (Sr. Writer)
• Diligent
• Operations/Planning
• Onboarding
• Provide Feedback
• Problem Solving
• Medical Coding
• Leadership
• Time Management
• Medical Records
• Computer Knowledge
• Resourceful
• Teamwork/Leader
• US Army (Retired)
• DD -214
• Certified Facility Manager
• Secret Security Clearance (Active)
• Schedule Base/Max Hire
• Outlook
• PowerPoint
• Excel
• Data analytics (5 years)
• Tax accounting
• HEDIS
• ICD-10
• ICD-9
• Medical billing
• Emergency management
• CPT coding
• Patient assessment (10+ years)
• Interviewing
• Documentation review
• Call center (10+ years)
• Customer service (10+ years)
• Healthcare management
• Hospital experience
• HIPAA
• Epic
• Public health
• Operations management
• EMR systems
• Payroll
• Medicare
• Insurance verification
• Anatomy knowledge
• Triage
• Behavioral health
• Individual / group counseling
• Medical scheduling
• Medical terminology
• Patient monitoring
• Transportation planning
• Recruiting
• Phone etiquette
• Group therapy
• Case management
• Physiology knowledge
• Crisis intervention
• Crisis management
• Social work
• Mental health counseling
• Clinical counseling
• Behavioral therapy
• Addiction counseling
• Motivational interviewing
• Child & family counseling
• Project management
• Cognitive behavioral therapy
• Program development
• Psychotherapy
• Meeting facilitation
• Applied behavior analysis
• Logistics (5 years)
• Transportation management
• Curriculum development
• Program management
• Intake
• Autism Experience
• Intake Experience
• Laboratory Experience
• Analysis skills
• Communication skills
• Computer skills
• Microsoft Office
• Documentation review
• Social work
• Healthcare management
• Leadership
• Supervising experience
• Medical records
Languages
• English - Expert
Military Service
Branch: United States Army
Service Country: United States
Rank: Sergeant First Class
April 1991 to November 2013
Honorable - Retired
MOS - Health Care Specialist/Instructor Certified 68W Commendations:
Meritorious Service Medal (MSM) - 2
Army Commendation Medal (ARCOM) - 7
Army Achievement Medal (AAM) - 7
Good Conduct Medal (GCM) - 7
Afghanistan Campaign Medal
Southwest Asia Service Medal
Kosovo Campaign Medal
Korea Defense Service Medal
Armed Forces Service Medal
Army NCO Professional Development - 4
NATO Medal - 2
NATO Kosovo
National Defense Service Medal
Armed Forces Expeditionary Medal
Army Presidential Unit Citation
Army Meritorious Unit Citation
Republic of Korea Presidential Unit Citation
National Defense Service Ribbon
Southwest Asia Service Ribbon
Korean Defense Service Ribbon
Global War on Terrorism Expeditionary Ribbon
Combat Readiness Ribbon
Outstanding Volunteer Service Ribbon
Army Service Ribbon
Army Overseas Service Ribbon - 6
Certifications and Licenses
CPR/AED
February 2022 to February 2024
Providing Emergency Assistance
First Aid Certification
Certified Medical Assistant
Assessments
Case management & social work — Proficient
July 2021
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Written communication — Proficient
August 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Teamwork: Interpersonal skills — Proficient
September 2021
Responding to challenging team situations at work
Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Wounded Warrior Alumni
February 2012 to Present
Disabled Veteran Support Group that provide veterans and their families with resources and education.
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