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CURRICULUM VITAE AHMED MZAH

Marital status

NAME : Ahmed MZAH

Date of birth : 15 September 1975

Nationality : Tunisian

Current Position : Cluster General Manager

Family situation : Married – 3 children.

Tel : +216-**-***-***

Email : ad2woj@r.postjobfree.com

Passionate about GROWWING (People & Results) in a highly dynamic environment! QUALIFICATIONS:

QUALIFICATIONS

• Hotel Management

• Site supervision of hotel

• Preparation and planning of the opening of the hotel

• Employee Recruitment

• Budget development

• Definition of client & business scope

• Definition and implementation of procedures processes

• Management of advertising media and events

• Distribution and division of tasks between employees

• Price policy

• Negotiation with customers and suppliers

• Participation in international fairs & exhibitions ACADEMIC TRAINING:

School

• 1994 - 1995 French school La Marsa Tunis Section Baccalaureate Social & Economic Sciences with mathematics option

University

studies

• 1995 - 1997 Economic & Social Administration in the University “Faculté de Droit U3 “of Aix en Provence, France

• 1997-1998 License in hotel Management, Marketing specialty Paul HAUGIER institute in Nice, France

1998 - 1999 License in hotel Management, Marketing specialty Paul HAUGIER institute in Nice, France

• Summer 2002 English courses in Eastbound in England Page 2 28/04/2023

PROFESSIONAL EXPERIENCE

PROFESSIONAL

EXPERIENCES

• January 2020 – today: Cluster General Manager:

HOTEL BARCELO Concorde Les Berges du Lac 5 * & HOTEL Occidental Lac Tunis 4 *

• December 2014- December 2019:

Hotel Concorde Les Berges du Lac 5* & Hotel Concorde Paris 4* General Manager

• Sept. 2013 - Déc. 2014 : Concorde Hotel Paris 4* General Manager

• Nov. 2012 - Sept. 2013: Opening Concorde Hotel Paris 4* Deputy General Manager

• April 2005 - November 2012 : HOTEL Concorde Les Berges du Lac Sales & Marketing Director

• Jan 2003 - April 2005: Renaissance Tunis Hotel - Tunis 5 * TUNISIA Senior Sales Executive

• Sept. 2002 - Jan 2003: Renaissance Tunis Hotel - Tunis 5 * TUNISIA. Acting Sales Manager

• June. 2001 - September 2002: Renaissance Tunis Hotel - Tunis 5 * TUNISIA

Sales Executive

• March 2000 - April 2001: Hotel Le -Tunis PALACE 5 * TUNISIA Sales Executive

• Oct. 99 - January 2000: Meridien Jumeira Beach - Dubai 5 Management Trainee

• Summer 1998: 5 * The Residence Tunis, Tunisia

Management Trainee

• 1997 - 1998: Hotel Le Meridien, Nice 5 * FRANCE

Internship at reception & booking department

SKILLS

Berges du Lac

Concorde

• Opening Campaign (Press, display, Internet ...)

• Design of advertising materials (brochures, fact sheets, CD, E-mailing, room directory ...)

• Price policy: Individuals, travel agencies, tour operating, corporate & groups.

• Programming Opera and Fidelio V8 Management System

• Development and signing of contracts with central reservations: Concorde, Expedia, Gulliver, Booking…..

• Management of credit lines with potential companies.

• Request Management quotes

• Negotiation with customers & suppliers or the realization of seminars, conferences, cocktails, weddings ...

• Participation in international fairs & exhibitions

• Recruitment and management of a team

• Duty Manager

• Development of quality processes

• Development of an action plan for marketing & commercial Budget

• Development of a "Revenue Management"

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Renaissance

Tunis Hôtel :

Sales Exécutive

• Opening of the hotel

• Design of advertising materials (brochures, fact sheets, CD, room directory ...)

• Management of MOUs with potential companies

• Request Management quotes & monitoring current files.

• Development & Management contracts T.O

• yield Management: Company Group, tour operating system & Negotiation with customers for the realization of seminars, conferences, cocktails, weddings ...

• Participation in international fairs & exhibitions

• Launch of a product or tariff promoting development

• Monitoring of the groups at the hotel

• Prospecting new clients

• Duty Manager

• Marriott Standards & SOP's

2000-2001 The

Hotel PALACE:

Sales Executive

• Budget development

• Management company contracts

• Negotiation with customers for the realization of seminars, conferences, cocktails, weddings ...

• Management of requests for quotation

• Duty manager

TRAINING:

1999-2000:

Meridian Jumeirah

Beach - 5 * Dubai,

UAE

• Hotel Royal Club Reception &Guest Relation

• Booking

• Commercial

1999-2000 The

Residence Tunis:

• Commercial

• Booking

• Financial

• Kitchen & Pastry

1997 - 1998

Meridian Hotel,

Nice 5 * FRANCE

• Reservation

• Reception

LANGUAGES

LANGUAGES • French: Mother tongue

• English: Fluent

• Arabic: Mother tongue

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Network

• Windows (Word, Excel, Power point)

• Hotix

• Fidelio V

• Opera

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