NOELLE ST. LEGER

***** ******* *****, *******, **. 32828 · 407-***-****

ad2wmy@r.postjobfree.com

OVERVIEW

Experienced Receptionist and Client Service Professional with 13 years of service, contributing to the smooth and orderly function of a high traffic, Pediatric Clinic. I have exceptional organizational skills, with an aptitude for learning and implementing new procedures quickly, in order to teach them to others. I am looking to continue expanding my receptionist skills and familiarity with medical billing as I continue to grow and develop within my field.

EXPERIENCE

SEPTEMBER 12, 2008 – PRESENT

RECEPTIONIST, Nightlite pediatrics

Responsible for: Registration of all patients

Answering all phone calls

Verification of Insurance

Collection of Co-Pay/co-insurances/deductibles

Collection of past due balances from patients

Following protocol for patients who are self-pay or have no insurance

Entering all charges for patient visits and running the Balance Report for all patient charges

Faxing medical records to pediatricians

Scanning all charts

Completion of Encounter Forms

Completion of the Balance Recap Sheet

Closing out the Credit Card/Check Machine

Scanning the patient census and recap sheet into the Computer System

Confirming Doctor Authorizations for patient treatment plans

Paging the Doctors

Transferring the phones at the end of the day

Transferring the phone system to voicemail during off hours

Printing patient name labels

Create patient portals

Complete marketing for “how did you hear about us” survey

Complete new/establish patient surveys

Import new doctor templates

Use color flag chart system to update patient status in EMR

Book patient arrival times

Train new employees on the job

Use payor calculator tool for deductibles and co-insurance

Register patients for covid vaccine appointments

Fill out covid vaccination cards for patients

Assess severity and critical level of patients

Greet all patients with warmth, sympathy and compassion.

OCTOBER 27, 2022– Present

INDEPENDENT ASSOCIATE, LEGALSHIELD

Small business marketer

Offer Legal Services membership

Offer identity theft membership

Enroll employee benefits program

Employee benefits certified

B2B Sales

EDUCATION

AUGUST 2006 – 2008

Valencia College

AUGUST 2001 – MAY 2005

HIGH SCHOOL DIPLOMA, Timber creek high school

COMPUTER SKILLS

Microsoft Windows

Micro MD

DRS Scanning

Company Tracker

Micro MD EMR

Microsoft Excel

Yosicare appointment system

Detail-Oriented

Punctual

Great Organizational Skills

Top Trainer for New Employees

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