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Customer Service Team Member

Location:
Philadelphia, PA
Posted:
January 19, 2024

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Resume:

Linda Keller

Contact

**** ******* ****** ************ ** 19137

267-***-****

ad2wmu@r.postjobfree.com

Objective

To secure a challenging position where I can effectively contribute my skills that offer professional growth. I am self-motivated and able to work independently as a team member.

Education

Strayer University

GPA 3.6 Honor Roll

Experience

6/2010- still employed,

Hospital Telephone Operator • Patient Access • Children’s Hospital of Philadelphia,

Provide courteous customer service in a timely manner for patients, families, and internal and external callers. Transfer the calls to their requested destination in a friendly manner. Operate overhead paging, Page physician for families after hour care.

6/2006 -6/2010

Environmental Associate • Children’s Hospital of Philadelphia, Cleaning and sanitizing patients’ rooms and bathrooms. Maintain cleanliness of office area following department policy and procedures.

01/2018-6/2021

Home Health care Aide – Prestige

Assist patients by providing personal services such as bathing, dressing, and personnel hygiene. Help patients with laundry, housekeeping, and preparing meals and healthy snacks. Record patient information in a journal and notify the nurse supervisor of any concerns and changes with patient medical concerns. Maintain a safe and secure environment for patients by following home care policies and procedures.



Contact this candidate