Jonathan Lewis

Sacramento, CA *****

ad2wlv@r.postjobfree.com

+1-279-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Production Associate

Tesla - Sparks, NV

September 2023 to Present

• Operate complex manufacturing equipment under supervision.

• Escalate technical problems to the appropriate support groups and leaders.

• Follow safety guidelines & procedures.

• Maintain a clean and orderly work area.

Solar Appointment Setter

Reno Solar - Reno, NV

August 2023 to Present

• Educate clients on the benefits of solar with the purpose of generating appointments

• Appear at in-person or online trainings, meetings, trade shows, and sales events

• Help company stay on top of all developments related to new business opportunities, sales activities, and customer needs through our CRM

• Ensure customer needs are met by staying on top of our services and product, competition, and market conditions in the home services industry

• Develop and execute a strategy to generate new customers in your sales territory

• Speak to potential customers to introduce our services or new products Production Associate

Tesla - Fremont, CA

July 2021 to March 2022

• Performed complex assembly work. Tasks required the use of state of art manufacturing tools, precision measuring equipment, and machinery.

• Followed verbal and written instructions for specialized equipment.

• Completed standard work process and follow trained procedures.

• Evaluated the assembly processes and equipment to look for continuous improvement opportunities.

• Completed other duties as assigned/supported cross-functional teams. Customer Service Representative

Blue Cross Blue Shield - Sacramento, CA

December 2020 to January 2021

• Investigate, process, resolve, and respond to member, provider or beneficiary inquiries received via multiple contact methods regarding benefits, eligibility, materials forms, ID cards, PCP changes, complex inquiries and quality care issues.

• Direct and/or adjudicate claim-related inquiries.

• Initiate status reports or service recovery letters to the inquirer when delays occur in responding to an inquiry as required.

• Reroute misdirected inquires, educating new and existing members, providers, or beneficiaries concerning company policies and procedures and specific benefits through welcome calls and daily telephone inquiries and written correspondence.

Package Handler

UPS - Sacramento, CA

October 2018 to June 2020

This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that typically weigh 25 - 50 lbs. and may weigh up to 70 lbs Kitchen Staff

Burger King - Sacramento, CA

July 2018 to October 2018

• Select requested food items from serving or storage areas and assemble items on serving tray or in takeout bag.

• Notify kitchen personnel of shortages or special orders.

• Serve hot/cold food, hot/cold beverages, frozen milk drinks, or desserts.

• Cook and perform other duties to prepare food, serve customers, or maintain orderly and clean eating or serving areas.

Political Fundraiser

GSI Commerce - Sacramento, CA

August 2018 to September 2018

I briefly worked in a high-volume call center making outbound calls to clients for political/charitable donations and processing credit card transactions. Sales Associate/Cashier

TJ Maxx - Sacramento, CA

July 2015 to December 2017

As a sales associate for TJ Maxx my responsibilities included handling customer merchandise returns, issuing refunds and store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Retail Associate/Cashier

Valley Health Options - Sacramento, CA

August 2017 to September 2017

• I demonstrated VHO's commitment to excellent customer service with all patients and proved the ability to work with several patients at one time while maintaining individual satisfaction.

• Handled all products with care by placing jars in designated place and ensured lids were secure.

• Restocked products (edibles, cartridges, concentrates and bags) and created a well-organized presentation which appealed to patients.

Server/Cook/Cashier

Mountain Mike's Pizza - Sacramento, CA

January 2008 to August 2014

• High-volume restaurant position

• Demonstrated the ability to efficiently multitask and resolve a variety of issues and complaints.

• Consistently met call and delivery-volumes and gained considerable interpersonal skills during my employment.

Education

Associate in Computer Science

American River College - Sacramento, CA

December 2020 to December 2022

Diploma in General Education

Mira Loma High School - Sacramento, CA

September 2003 to June 2007

Skills

• C++ (1 year)

• MICROSOFT OFFICE (10+ years)

• Ruby (1 year)

• Customer Service (10+ years)

• Windows (10+ years)

• Creative Writing (10+ years)

• Picker Packer (3 years)

• Warehousing (3 years)

• Loading (3 years)

• Food Prep (10+ years)

• Unloading (3 years)

• Social Media Management (3 years)

• Research (10+ years)

• Conflict Management (6 years)

• Google Docs (3 years)

• Video editing

• Recruiting

• Digital marketing

• SEO

• Inside sales

• Telemarketing

• Teaching

• OSHA

• Dispatching

• Supervising experience

• Retail management

• Leadership

• Growing experience

• Horticulture

• Production management

• Product demos

• Typing

• Negotiation

• JavaScript

• Java

• HTML5

• User Interface (UI)

• Fundraising

• Git

• MySQL

• Adobe Creative Suite

• Baking

• Tagalog

• Bilingual

Languages

• English - Expert

• Spanish - Fluent

• Japanese - Intermediate

• Tagalog - Beginner

Certifications and Licenses

TESOL

November 2020 to Present

Food Safety Manager

November 2020 to Present

Assessments

Work motivation — Completed

November 2020

Level of motivation and discipline applied toward work Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

I also bring strong mathematical and computational skills, with computer proficiencies in Microsoft Office Suite, C++, and Ruby programming languages.

Contact this candidate