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Customer Service Accounts Receivable

Location:
Fort Worth, TX
Posted:
January 19, 2024

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Resume:

Rick Brewer

Fort Worth, TX 682-***-**** ad2wlf@r.postjobfree.com

Customer Service and Credi-Collections professional with many years of experience in a wide range of settings from academia to Communications utilizing strengths in building rapport and welcoming communications, problem-solving, critical thinking, and collaboration. SKILLS

Leadership

Innovation

Negotiation

Critical Thinking

Problem-Solving

Decision-Making

Planning

Organization

Research

Collaborative

Team Player

Flexibility

EXPERIENCE

Consultant, September 2019 – April 2023

SER-SCSEP of Tarrant County, Fort Worth, TX

• Fundraising Campaigns

• Grant Writing

Consultant & Owner, June 2006 -February 2016

Rick Brewer Consulting – Financial and Fund-Raising Services, Fort Worth, TX

• Generated Revenue of over $100K

• Hired, trained, and supervised one staff member. Director of Finance, January 2005 – June 2006

Everest College, Fort Worth, TX

• Managed revenue of over $1 Billion.

• Hired, trained, and supervised staff of 5.

Director of Finance, April 1999 - November 2004

University of Phoenix, Oklahoma City, OK

● Managed sales of over $1.5 Billion.

● Hired, trained, and supervised staff of 4.

● Oversaw functional areas including:

o Human Relations and Purchasing

o Accounts Receivable and Payable

o General Accounting and Reporting

● Actively participate in each of the following strategic events; o New degree program offerings and new site openings. o Advertising message creation and event planning. o Faculty governance.

o Strategic and Budget planning.

o Enrollment and re-entry strategy.

o Compliance and Audit planning (internal and external)

Accreditation.

State and Federal Regulatory Agencies.

● Managed University finances to achieve net profit margin of 40%.

● Exceeded budget profit margin by 21%, profit dollars by $677,000 AY 2003-2004.

● Exceeded prior year profit margin by 39%, profit dollars by $1,325,000.

● Expense control – campus operations conducted at 7% below budget, saving $334,000.

● Achieved perfect financial operations score of 10 – seven months during 2003-2004 AY, annual mean financial operations score of 9.75.

● Achieved student retention rate of 90%.

Director, Finance and Customer Service

June 1997 - April 1999

American Paging, Inc., Oklahoma City, OK Paging equipment and service provider.

• Managed sales of over $300 Million annually.

• Hired, trained, and supervised staff 50 in a call center environment. Manager, Credit and Leasing, April 1993 – May 1997 Siemens Rolm Communications, Santa Clara, CA

• Managed sales of over $1 Billion telephony equipment (PBX, Auto-dialer, etc) leasing portfolio

• Siemens Wall of Fame for creation of automated credit granting matrices saving $1 Million annually, maintaining bad debt loss under 2%

• Hired, trained, and supervised staff of 20 in a call center envirinment. EDUCATION

Bachelor of Science in Business Administration (BSBA), July 2001 University of Phoenix, Oklahoma City, OK



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