Manjunatha Prasad P S

Mobile: +91-990*******

E-Mail: ad2wkw@r.postjobfree.com

Seeking assignments in Sales & Marketing, Business Development and Customer Relationship Management with an organisation of high repute.

SYNOPSIS

17+ years’ experience in the areas of Corporate Sales & Marketing, Business Development, Networking and Customer Relationship Management & Insurance with well reputed organizations.

A proactive planner with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence.

Proven performer with an excellent track record in sales across assignments.

Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning. CORE COMPETENCIES Marketing & Sales

Creating awareness in market, thus increasing the sales volume through channel partners.

Initiating and developing relationships with target organizations for business development.

Identifying clients and generating business from the existing clientele to achieve targets.

Identifying new clients & introducing them to the organisation in an effective manner, thus generating the business.

Increasing the revenue through the business generation. Business Development

Analysing business potential and implementing plans to drive channels for attaining sales targets, supplementing turnover and achieving desired targets.

Identifying, qualifying and pursuing business opportunities through market surveys.

Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve the market share.

Client Relationship Management

Mapping client’s requirements & providing expert advisory services.

Supervising customer service operations for rendering quality services; providing first line customer support by answering queries and resolving their issues, ensuring minimum TAT.

Assessing feedback, evaluating & providing critical feedback on areas of improvements. Team Management

Managing the gamut of tasks including manpower planning and coordinating with the Sales Teams.

Leading and motivating the team to achieve pre set targets on monthly and quarterly basis.

Creating an environment that sustains and encourage high performance; motivating teams in optimising their contribution levels.

CAREER CONTOUR New Safari Enterprises LLC – Muscat, Oct 2019 – Dec-2023 Head of Operation, Sales & Service,

Accountabilities:

Responsible for handling, operating & controlling the sales managers, coordinators, supervisors for the company.

Maintain the operation & service part so that the given commitment to the customers is completed within minimum TAT.

Responsible for innovating & implementing of new ideas related to increase the sales thus increase the business volume for the company is concerned.

Responsible for the ensuring the best quality of the work & service to the customers within the committed time.

Responsible for operational activities of setting up the company meetings, recruitment of SM’s, induction for sales managers, supervisors and hence taking care of recruitments of the Team & introducing them to the given role.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

Responsible for collection of payments for the company.

Responsible for company as per appointing the sales force and training the team is concerned. Achievements:

Established the new sales structure & introduced corporate structure for the company.

Extended the company profitability by getting tied up with large entities/companies in Sultanate of Oman.

Successfully established the sales force & thus the business of the company.

Increased the revenue of the company by establishing strong relationship with the existing customers, hence increased the volume of business.

Successfully completed the project with Towell Co, Al Habib & Co, Muscat International School etc..

Successfully signed the agreement with Ministry of Social Development, Al Injaz School, COMO Facilities, Emdad Projects for Facility Management services/ Manpower supply and also for Maintenance.

Reliance Nippon Life Insurance – Mangalore, India. Feb 2019 – Till Aug 2019 Territory Manager (Branch Manager)

Accountabilities:

Responsible for handling, operating & controlling the sales managers for the branch.

Maintain the operation & service part so that the given commitment to the customers is completed within minimum TAT with regard to issuance of the bond & also for claims.

Responsible for innovating & implementing of new ideas related to increase the sales thus increase the business volume for the branch is concerned.

Responsible for the ensuring the best quality of the work & service to the customers within the committed time.

Responsible for operational activities of setting up the branch meetings, recruitment of SM’s, induction for sales managers and hence taking care of recruitments of the Team & introducing them to the given role.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

Responsible for collection of premiums for the branch.

Responsible for branch as per appointing the sales force and training the team is concerned. Achievements:

Extended the network by settling up a new team of 5 SMs within the period of 1month.

Extended the branch profitability by getting big ticket cases in the branch.

Successfully established the sales force & thus the business of the branch.

Increased the revenue of the branch by establishing strong relationship with the existing customers, hence increased the volume of premium collections. AL SarayaIntagreted LLC-Muscat, August 2014 – March 2018 Sales Manager/ Sales Head

Accountabilities:

Responsible for handling, operating & controlling the field sales executives & labours for the entire company for sales & production.

Maintain the operation & service part so that the given commitment to the customers is completed within minimum TAT.

Responsible for innovating & implementing of new ideas related to increase the sales & production.

Responsible for the ensuring the best quality of the work & service to the customers within the committed time.

Responsible for operational activities of setting up the team and hence taking care of recruitments of the Team& introducing them to the given role.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

Responsible for, sales Production, Installation of service of the entire interior of individual house & commercial properties, for sultanate & Oman.

Handling the manufacturing part of upvc windows, doors, HDF & MDF Doors, Steel Doors, Steel Railings

& Kitchen & Wardrobe of individual properties & Apartments.

One point of contact to the builder &architects from the stage of introduction to the company up to service part in concerned.

Responsible for collection of payment from the customer.

Responsible for entire sultanate of Oman as per appointing the sales force and training the team is concerned

Achievements:

Extended the network by settling up 4 new branches in Oman in the spam of 4 years.

Successful completed the project of Thane Builders & other Works within the committed time.

Successfully established the sales force for entire Oman.

Established a new factory at Al-Russail within the spam of 4 years. Ahemed Soliman Al Fahad & Sons Ltd- Riyadh, Saudi Arabia. March 2013 – Jan 2014 Area Supervisor

Responsible for handling, operating& controlling the supervisors and labours for the entire area or city and providing them solutions in keeping the city or area neat and clean.

Maintain the operation and service part so that so that the given commitment to the residents and baladiya(municipal) authorities is completed within minimum TAT

Responsible for innovating and implementing of new ideas related to labour welfare is concerned and also keeping the environment of the city or area clean. HCL Infinet Ltd – Bangalore, India. April 2010 – Feb2013 Territory Manager – Networking

Accountabilities:

Responsible for handling, operating& sourcing of the Large & SME sector corporate & providing them solutions for their Networking & also for their total IT requirements.

Handling a team of Senior Key Account Managers, Key Account Managers & Key Account Executives.

Responsible for operational activities of setting up the team and hence taking care of recruitments of the Team& introducing them to the given role.

Instrumental in selling of Value-added products of the sub divisions to current client base& newly acquired clients so that client satisfaction on his requirements will be achieved.

Maintain the operation & service part so that the given commitment to the client is completed within minimum TAT.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

ICICI Prudential Life Insurance – Bangalore,India. April 2009 – Feb2010 Manager – Priority Clients

Accountabilities:

Responsible for handling & operating out of the High-Net-worth Individual sector clients

Handling a team of agents

Responsible for operational activities of setting up the team and hence taking care of recruitments of HNI advisors, their training, acquiring the IRDA certification & introducing them to the given role.

Instrumental in Cross selling of Value-added products to current client base

Maintain the operation part so that the given commitment to the client is completed within minimum TAT.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

Achievements:

Awarded as PERFORMER OF THE MONTH for April 2009.

Awarded for Highest WRP collected for the month of April 2009.

Awarded for the highest number of Recruitment for the month of June 2009.

Awarded for the highest number of Activation for the month of June 2009.

Instrumental in Product promotions by conducting market sweep activities viz survey’s, Campaigns etc at Software companies, Residential apartments& parks. Kotak Mahindra Bank Ltd, Bangalore June 2006 – March 2009 Deputy Manager-Corporate Salary Division

Accountabilities:

Handling team of group Relations Acquisition Executives to meet the sales target.

Acquiring the new clients for the Corporate Salary segment to the organisation.

Maintain the operation part so that the given commitment to the client is completed within minimum TAT.

Creating awareness of the New Services and Banking Solutions including interaction with customers and ensuring that they generate new leads and business.

Acquiring group co’s customer and selling the banking services like Current, Saving, Insurance, Trinity Account’s.

Servicing the customer more than the expected standard of the organisation with an intention to retain the client for longer time.

Achievements:

Awarded as Achiever for achieving 97% of sales target in the financial year 2007-2008 &received 30% bonus on total incentive earned during the financial year 2007-2008.

Taken initiative to resolve customer queries & issues in helping clients with welcome kits, queries on home banking & trading account.

Holds distinction of increasing sales to over 60% in the assigned territory.

Instrumental in developing the markets for Kotak products related to Loans Viz Motor Loans, Personal Loans etc.

Instrumental in Product promotions by conducting market sweep activities viz survey’s, Campaigns etc at Software companies & Residential apartments.

Implemented Periodical Reward Programs within the group company for increased business volumes.

Responsible for handling key accounts with clients Viz HNI (High Net worth Individual), & various Software Companies.

Consecutively awarded with the promotion for every six months with the salary hike of 30%. HBL Global Pvt Ltd-Bangalore June 2005 - May 2006

Executive-Home Loans.

Accountabilities:

Handling Existing Home Loan Customers.

Acquiring new customer on daily basis and taking care of sanctioning of the loan within the committed time period.

Providing the clients with operational support.

Achievements:

Consistently achieved the given monthly targets.

Taken initiatives to assist the customers for issues related to sanctioning of loan, top up of the loan amount etc.

Instrumental in improving the markets at Bangalore for the products by conducting various sales generation activities & there by increasing business volumes in the assigned region.

Holds distinction of maintaining cordial relationships with existing clients and thus generating leads from references

Recipient of Awards given for quarterly sales target achievement. SCHOLASTICS

BA LL.B from Vivekananda Law College, Puttur D K, Mangalore University in April 2005.

Pre University education from Sri SatyaSaiLokaseva Trust, Bantwal, Mangalore University in 2000. IT SKILLS: Well versed with MS-DOS, Windows, MS Excel and DTP. LANGUAGES KNOWN: English, Hindi, Kannada, Tamil, Telugu, Malayalam, Konkani, Arabic.

PERSONAL DOSSIER Date of Birth: 12th March 1982.

Permanent Address: S/O. P Subbanna Shastry, Kayarmajalu House, Nehru Nagara Post, Puttur D K 574203.

Marital status: Married

Date:

Place: Mangalore, India.

Contact this candidate