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High School Customer Service

Location:
Gonzales, LA
Posted:
January 19, 2024

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Resume:

To whom it may concern,

I am submitting this letter with an attached resume with eagerness for you to review and consider any possible employment opportunities within your organization. As you will see I possess strong interpersonal skills, I am a safety minded team player that enjoys a challenge working with different crafts. My ability to interact is enhanced by effective listening and a cooperative demeanor. A professional interaction with others during the completion of my duties serves to enrich and enliven the work atmosphere.

Thank You for Your Time,

Most Sincerely,

Gaynell M. Joseph

EDUCATION

High School Diploma May 1996, Alcee Fortier Senior High School, New Orleans, LA

CERTIFICATION

OSHA 30

CPR and AED

NFPA-70-E Arc Flash & Electrical Safety Training

PROFFESIONAL SUMMARY

A professional with safety experience, Construction experience, Industrial, Oil and gas experience, I can adapt to different working environments. Ability to work under pressure and perform multiple tasks. Motivated to deliver top analysis to get any job done. Commitment to excellence with ability to communicate with associates and customers. Knowledge of federal state, local, safety programs to increase safety. Perform safety inspections according to OSHA safety standards. Strong ability to gather data and compile information. Profound ability to communicate technical information to non-technical personnel.

PROFESSIONAL EXPERIENCE

Banquet server/ Bartender/ 1-2019- current

L’auberge Casino and hotel-

Serve food and beverages to guests according to defined standards

Provide exemplary customer service

Ensure food quality and presentation is outstanding prior to delivery in accordance to established procedures and standards

Follow all food safety and sanitation requirements as directed by management

Assist with all support preparation and close-out protocols as defined by the organization

Create a warm and friendly environment of hospitality towards guests and co-workers

Special projects and assignments as business dictate

Turner Industries, Baton Rouge, La. 2/2011 present Safety Technician-

Identify hazards, write JSA’S, Safety audits.

Develops and implements effective plant programs for the identification, prevention and control of occupational injuries and illnesses

Educate, motivate and train line supervision and production personnel in good housekeeping practices, safe work procedures, PPE, etc.

Using specialized testing equipment, samples, measure and evaluate employee exposures to in-plant chemical contaminants, including lead and acid mist, and physical agents such as heat and noise exposure.

Oversee the monitoring and recordkeeping of the performance of the plant exhaust and make-up air ventilation systems and provide analysis to guide process improvement.

Manages the plant personal protective equipment, work clothing and safety equipment programs according to company standards and operating budget.

Administers the respiratory protection program, including fit testing, respirator distribution, cleaning and sanitizing.

Develops and coordinates plant health and safety education and training programs. Serves on the plant safety committee as co-chairperson.

Assists with the design and development of facilities, work areas, work procedures and ensures the implementation of environmental, health and safety requirements accordingly.

Electrician Helper – Assisting electricians with installing and maintaining electrical and power systems.

Carpenter Helper- Cut and fit tile or linoleum. Drilling holes in lumber, cut plywood using saw, keep job sites clean and machines serviced.

Time Keep- Compiles employee’s times and production records using calculator or computer. Reviews time sheets, work charts, and time cards for completeness, etc.

Safety trainee/ helper

James Construction Group, Geismar, La 2/2010- 1/2011

• Educate, motivate and train line supervision and production personnel in good housekeeping practices, safe work procedures, PPE, etc.

• Using specialized testing equipment, samples, measure and evaluate employee exposures to in-plant chemical contaminants, including lead and acid mist, and physical agents such as heat and noise exposure.

• Oversee the monitoring and recordkeeping of the performance of the plant exhaust and make-up air ventilation systems and provide analysis to guide process improvement.

• Manages the plant personal protective equipment, work clothing and safety equipment programs according to company standards and operating budget.

• Administers the respiratory protection program, including fit testing, respirator distribution, cleaning and sanitizing.

• Develops and implements effective plant programs for the identification, prevention and control of occupational injuries and illnesses.

Position and hold timbers, lumber or paneling in place for fastening or cutting.

Select tools, equipment, and materials from storage and transport items to work

Fasten timbers or lumber with glue screws, pegs, or nails and install hardware.

Clean work areas, machines, or equipment, to maintain a clean and safe job site.

Hotel Clerk,/ Banquet Server, Inspector

Royal Sonesta, New Orleans, LA 1/2000- 8/2005

Welcome hotel guest by greeting visitors, answering questions and responding to

requests.

Registered hotel guest by confirming room requirements. Verified pre-registration, assigning rooms and issued door cards.

Established guest credit verifying credit cards or obtaining cash.

Provided information to guest by answering inquiries regarding hotel and other services

guest may require, such as, entertainment, shopping, business, and travel.

Setting patron tables and buffet areas for service.

Inspect freezer, Check food and items for appropriate labels, check, made daily rounds for cleaning.

All references provided upon request



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