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General Manager Customer Service

Location:
Dallas, TX, 75227
Posted:
January 19, 2024

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Resume:

LORAINE HAUSER

Dallas, TX *****

ad2wjt@r.postjobfree.com

+1-214-***-****

Intelligent, ambitious, educated, customer service/ guest first oriented professional seeking an entry level position to ease back into an ever evolving workforce.. The ideal employer will enable me to utilize my talents and provide a stimulating environment that will enable my journey of continued growth and passion for knowledge, experience and skill set. Work Experience

District Manager

Dairy Queen - Graham, TX

November 2017 to April 2018

Worked with top executives. Plan strategies and policies to ensure that an organization meets its goals. Worked all aspects of the store. Promoted from Assistant Manager, General Manager to District Manager. General Manager

FIRST WATCH E&I RESTAURANT - Plano, TX

May 2015 to July 2016

Plan, direct, or coordinate activities of an organization or department that serves food and beverages. Promoted to roaming Assistant Manager and General Manager. F&B Manger, First-Line Supervisors

Double Tree Hotel - Dallas, TX

January 2015 to January 2016

Directly supervise and coordinate activities of workers engaged in preparing and serving food and beverage in a Hotel Bar, Room Service, Restaurant, Coffee Shop and Banquets. BARTENDER, Bartenders

APPLE TEXAS RESTAURANTS INC - Dallas, TX

January 2014 to June 2014

Mix and serve drinks to patrons, directly or through waitstaff. Traveling Trainer, Bartenders

Mimis Cafe - Mesa, AZ

March 2005 to March 2014

Mix and serve drinks to patrons, directly or through waitstaff. Barista, bartender, server and management duties. Promoted to new store opener. Traveled across the United States opening new stores. Account Specialist, Bill and Account Collectors

Southwest Title Loans - Mesa, AZ

January 2011 to December 2012

Bill and account collectors try to recover payment on overdue bills. Write loans. Office Assistant, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

AGM Sales & Service - Clarkdale, AZ

January 2002 to December 2007

Secretaries and administrative assistants do routine clerical and organizational tasks. Education

Associate's Degree in Business Management

University of Phoenix - Phoenix, AZ

2011 to 2013

Vocational School Certificate in Cosmetology

International Academy of Hair Design - Chandler, AZ 2005 to 2007

Vocational School Certificate in Nursing

Yavapai College - Clarkdale, AZ

1999 to 2001

Skills

• Accounts Receivable

• Banquet Experience

• Recruiting

• Customer service

• Customer support

• Restaurant Management

• Bartending

• Serving Experience

• Payroll

• Barista Experience

• Merchandising

• Host/Hostess

• Management

• Restaurant Experience

• Assistant Manager Experience

• Kitchen Management Experience

• Budgeting

• Coffee Experience

• Food Safety

• Office Management

• Catering

• Guest Services

• Microsoft Office

• Sales

• Cleaning Experience

• Busser

• Employee Orientation

• Retail Sales

• Purchasing

• Upselling

• POS

• Profit & Loss

• Leadership

• Store Management Experience

• Food Preparation

• Pricing

• Labor Cost Analysis

• Human Resources

• Forecasting

• Cash register

• Guest services

• Retail sales

• Accounts receivable

• Barista experience

• Clerical experience

• Serving

• Office management

• Presentation skills

• Restaurant experience

• Territory management

• Driving

• Profit & loss

• Construction

• Kitchen management

• Cash handling

• Human resources

• Inventory control (5 years)

• Typing

Certifications and Licenses

TABC Certified

Food Handler Certification

Bartender License

Driver's License

June 2019 to June 2039



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