Michael J. Strzok

Dillsboro, IN ***** ad2whq@r.postjobfree.com 812-***-****

Construction Manager / Construction Director

Operations Management Project Management Construction & Supply Chain Management

Results-focused management professional with 20+ years of experience directing projects and programs that boost sales, efficiency, and quality. Recognized for directing multiple successful remodels in open store environments, interfacing with all store departments to ensure consistent, streamlined operations. Acknowledged for ability to direct diverse projects, exceed goals, manage resources, coordinate with general contractors, and proactively respond to remediation incidents and challenges. Skilled at leveraging background in retail/truck service sales and current experience in construction to forge solid relationships across internal and external stakeholders. A dedicated leader adept at effectively coaching subordinates, ensuring safety and compliance, and designing innovative solutions.

Areas of Skill & Expertise

Program & Project Management

Vendor Selection & Management

Multi-Site Management

Consulting & Advising

Cost Reduction & Pricing Strategy

Negotiation & Interpersonal Skills

Remediation Management

Safety Compliance (OSHA)

Policy & Procedure Compliance

Reporting & File Management

Quality Assurance & Auditing

Goal & Deadline Management

Property Diligence

Budget Management

SAP

ProCore/Smartsheet

MS Excel

MS Office & Teams

Professional Experience

Family Express, Valparaiso, IN, 05/2023 to 09/2023

Director – Construction & Facilities

Managed construction and facilities for 80+ convenience store chain in NW Indiana.

TravelCenters of America, Westlake, OH, 05/1994 to 05/2023

Director - Construction Supplier Relations Procurement & Construction Manager, 2008 to 2023

District Manager Regional Marketing Support Site General Manager, 1994 to 2008

Climbed from Site General Manager to Director, earning multiple promotions for exceeding expectations related to sales, quality, efficiency, and problem solving.

Construction, Procurement, & Supplier Relations Management

Established and foster positive relationships with construction suppliers for nationwide strategic site upgrade project across 65 stores in 2 years. Supported company’s vision of updated and refreshed restrooms and showers, increased self-checkouts, brighter lighting, improved signage, and fresh paint/fixtures by identifying, securing, and overseeing contracts with programs for national facility maintenance, HVAC, pump and fuel tank repair, exterior signs, and asphalt/cement, while testing programs for snow removal and landscaping.

Directed and supported construction projects ranging from $30K boiler room upgrades to $250K store remodels to $1MM food court projects to $4MM truck service buildings, to $20MM travel center new builds.

Avoided downtime by successfully directing remodels in open store environments.

Streamlined construction operations by communicating with all departments, including marketing, branding, design, accounting, fuel supply, environmental, facilities, and retail services, directing collaboration and weekly team meetings with up to 65 representatives of different functions

Reduced waste and costs while improving quality and productivity by maintaining Just-In-Time inventory system for construction projects.

Prevented delays related to supply chain problems by communicating proactively with 5 general contractors to identify potentially long lead times and pinpoint alternative suppliers.

Spearheaded rebrand of ~74 locations across KY, IL, WI, and MN, directing projects valued between $75K and $1MM+.

Recognized with Leadership Certificate for assisting in program development and remodeling Video Lottery Room at KY and IL sites.

Retail Sales & Operations Management

Directed strategic planning and daily operations for convenience store/truck service business averaging ~$7.7M in annual sales across retail store, truck service, quick food service, and full-service restaurant departments.

Prevented loss while boosting sales by managing $400K+ in merchandise, food/beverage, and truck service inventory.

Acknowledged with multiple awards for winning high store, top dollar, and other sales contests.

Education & Training

Business Courses, Northern Kentucky University, Highland Heights, KY

Select Training:

People Skills for Leaders

7 Habits of Highly Effective People

Spill Prevention & Remediation

Environmental Training

Shrink Identification & Prevention

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