ALLYSSA MANCILLA

CEU See oC ee

PROFESSIONAL SUMMARY

Always looking for new ways to increase revenue and improve customer satisfaction.

Skilled in employee training and ut

izing orgs

ized approaches to handle daily planning, scheduling, and customer service needs.

Supporting staff when dealing with customer issues and communicating directly with customers is customer-oriented in maintaining service standards.

SKILLS

+ Report writing + Data Management

‘+ Pricing tool development + Team Leadership

+ Relationship building ‘+ Positive and upbeat

‘+ Compelling sales proposal writer + Sales expertise

+ Coaching and mentoring + Self-motivated

Sales operation

EDUCATION

2021

Upland High School Upland, CA

Work History

Sales Associate Manager February, 2021 to December, 2023

Brite-Whitening Ontario, CA

+ Made engaging sales presentations to new clients, explaining technical information in layman's terms to promote features and expand the client base.

‘+ Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

‘+ Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.

+ Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.

Data Entry Analyst August, 2023 to December, 2023

Studio 1 Rancho Cucamonga, CA

‘+ Was in charge of document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports

+ Increased data-entry productivity by keeping detailed logs of data projects, identifying issues, and improving them.

+ Maintained optimal quality levels to avoid critical errors and support team performance goals.

Editor August, 2023 to December, 2023

Studio 1 Rancho Cucamonga, CA

‘+ Met with subject matter experts to double-check the content of the curriculum,

+ Reviewed reports and made recommendations for improvements to the copy flow.

+ Double-checked dates, facts, and statistics using reference sources

+ I'm double-checking for errors in style and formatting,

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