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It Support Customer Service

Location:
Pageland, SC
Posted:
January 18, 2024

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Resume:

Nathan Cairnes

Seasoned Media Specialist with * years of IT and media oversight, adept in troubleshooting, Customer service and equipment management. Earned Google IT Support Professional Certificate, demonstrating strong technical foundation. Actively seeking a Customer Service/IT Support Technician role to leverage expertise in device error resolution and IT systems maintenance.

Lancaster, SC

803-***-****

ad2wdz@r.postjobfree.com

http://linkedin.com/in/nathan-cairnes-b222a0274

WORK EXPERIENCE

Greater Life Baptist Church, Charlotte, NC — Media Specialist

March 2020 - Present

I supervise the Media and IT department, which includes: Trouble shooting any device errors we may have with equipment such as:

Screens for lyrics, Images, verses and presentations

Sound board for all of the audio surrounding the sanctuary.

Projector which also displays our lyrics, Images, verses and presentations.

Pro presenter for Logo and Picture design

Some of the skills I have used while in this position are:

IT Support

Mac OS

Audio/soundboard

Screens/ projectors

Troubleshooting

Pro presenter

Slide and logo design

Cameras

Ross Distribution Center, Rock Hill, SC — Unloader

August 2023 - Present

Forklift operator and unloader.

Builder Supply, Lancaster, SC — Forklift Operator/Material Handler

July 2022 - August 2023

Order Puller and forklift operator.

EDUCATION

Google IT Support Professional Certificate — Coursera, online. -December 2023

https://www.credly.com/badges/c934bf09-bf92-47ca-9c3d-2c1065c1313b/public_url

SC Virtual Charter School, Lancaster, SC— High School Diploma August 2016- May 2020

●GPA 3.8

SKILLS

Customer service

Basic computer architecture

Operating systems (Max, Windows, Linux)

Systems administration

Remote connection and virtual machines

Computer networking

Software management

Troubleshooting

Routing concepts

VPNs and proxies

Package and software management

Process management

Resource monitoring

Configuration

Centralized management

Implementing/managing directory services

Data management and recovery

IT security

Cryptology/encryption

Hashing

Network security

LANGUAGES

English.



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