It Support Customer Service
Resume:
Nathan Cairnes
Seasoned Media Specialist with * years of IT and media oversight, adept in troubleshooting, Customer service and equipment management. Earned Google IT Support Professional Certificate, demonstrating strong technical foundation. Actively seeking a Customer Service/IT Support Technician role to leverage expertise in device error resolution and IT systems maintenance.
Lancaster, SC
****.*******@*****.***
http://linkedin.com/in/nathan-cairnes-b222a0274
WORK EXPERIENCE
Greater Life Baptist Church, Charlotte, NC — Media Specialist
March 2020 - Present
I supervise the Media and IT department, which includes: Trouble shooting any device errors we may have with equipment such as:
Screens for lyrics, Images, verses and presentations
Sound board for all of the audio surrounding the sanctuary.
Projector which also displays our lyrics, Images, verses and presentations.
Pro presenter for Logo and Picture design
Some of the skills I have used while in this position are:
IT Support
Mac OS
Audio/soundboard
Screens/ projectors
Troubleshooting
Pro presenter
Slide and logo design
Cameras
Ross Distribution Center, Rock Hill, SC — Unloader
August 2023 - Present
Forklift operator and unloader.
Builder Supply, Lancaster, SC — Forklift Operator/Material Handler
July 2022 - August 2023
Order Puller and forklift operator.
EDUCATION
Google IT Support Professional Certificate — Coursera, online. -December 2023
https://www.credly.com/badges/c934bf09-bf92-47ca-9c3d-2c1065c1313b/public_url
SC Virtual Charter School, Lancaster, SC— High School Diploma August 2016- May 2020
●GPA 3.8
SKILLS
Customer service
Basic computer architecture
Operating systems (Max, Windows, Linux)
Systems administration
Remote connection and virtual machines
Computer networking
Software management
Troubleshooting
Routing concepts
VPNs and proxies
Package and software management
Process management
Resource monitoring
Configuration
Centralized management
Implementing/managing directory services
Data management and recovery
IT security
Cryptology/encryption
Hashing
Network security
LANGUAGES
English.
Contact this candidate