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Customer Service Communications Manager

Location:
Greater Sudbury, ON, Canada
Salary:
19$
Posted:
January 18, 2024

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Resume:

Customer and communications manager in numerous call centers and logistics assistant in large sales departments! I stood out for my leadership and my sense of communication. My experience also taught me to adapt constantly. I am looking to join your company to share with you my know-how and my passion for customer service. I remain at your disposal for a possible interview.

EDUCATION and TRAINING

Computer Systems Technician (Information and Telecommunications) - DEC January 2024 to present. College Boreal, Sudbury, ON

Certification in forklift for heavy equipment January 2023 to February 2023. CSL, Douala, Cameroon

Master's degree in Logistics September 2019 – august 2020. Institut universitaire de la cote, Douala, Cameroon Bachelor's in Logistics September 2018 – July 2019. Institut universitaire de la cote, Douala, Cameroon Higher Technician Certificate in Logistics September 2017 - June 2018. IUGET, Douala, Cameroon

SKILLS

I have strong manual skills, including tool and material handling, and the ability to read blueprints and interpret technical instructions. Effective communication with colleagues, proficiency with industry-specific tools, efficient time management, and teamwork skills are also assets for safe and productive task completion. Additionally, I am competent in safety practices, resilient to stress, and skilled in meeting deadlines, all crucial abilities for success in demanding work environments. My adaptability allows me to navigate frequent changes in tasks and work settings. In summary, I possess a diverse skill set and strong teamwork capabilities, essential for excelling in the role of a laborer or operative, tailored to the specific industry sector.

RELEVANT EXPERIENCE

Cashier at Supermarket, Douala, Cameroon

• Exceptional customer service and accurate transaction management.

• Efficient queue management and price verification.

• Maintaining cashier cleanliness and accurate accounting.

• Providing information on special offers, promotions, and loyalty programs to customers.

• Warmly welcoming customers at the cashier, providing exceptional customer service. Cleaner, Various Restaurants, Douala, Cameroon

• Sweeping, mopping, dusting, washing dishes, sanitizing surfaces, and taking out the trash

• Contributed to the overall cleanliness and tidiness of the restaurant, ensuring a pleasant environment for customers and staff.

• Demonstrated a strong commitment to follow health and safety protocols, including using appropriate cleaning products and wearing protective gear.

• Assisted in setting up and breaking down the restaurant, preparing it for service and cleaning up after closing. Kevin Tchoupe

437-***-****

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Sudbury, ON

Student at Collège Boreal looking for part-time employment Communication skills in French and English



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