Customer Service Production Technician
Resume:
Bio-Resume *
Name: VALBONA CALI EDUCATION:
E-mail: *********@*****.*** Associate of Arts, June of year 2000
Phone: 216-***-**** subject: “Textile Engineering & Design”
Current home address: Institute of Technology, Tirana, Albania
23464 Lorain Rd. # 358
North Olmsted, OH. 44070
Professional Experience, Skills & Expertise:
Medical Research Technician & Instructor, Quantitative & Statistical Analysis – 11 + years
Database, Bookkeeping, Accounting, Billing, Ordering, Scheduling, Administrative – 15 + years
Computer/IT Skills: Microsoft Office, Graphics, Data Structures, Analytical/Densitometry Programs, Spreadsheets, Word Processing, Presentations, Email, Google Drive, Software/Hardware basic skills – 15 + years
Customer Service, Credit Applications, Insurance Policy Processing, Custom Design – 5 + years
Other skills, hobbies, and foreign languages: (English Preferred Language)
Albanian – Fluent, Writing & Reading
Italian – Proficient, Writing & Reading
Spanish – Proficient, Writing & Reading
Writing & reading in Greek, German, Russian,
Music instrument: Violin; Various Art Designs, Methods and Patenting: Crochet, Clothing, etc.,
Research Experience & Expertise of various Objetcs, Methods & Instrumentations:
Biomolecular Interaction; Quantum Chemistry; Extracellular Matrix; Chemical Kinetics; Molecular Size Determination; Molecular Mass Quantitations; Histology; Immunohistochemistry; Protein Characterization; Cell Culture;
Electrophoretic Mobility: High Voltage Power Supplies; High Speed Centrifugation Equipments; PCR; ELISA; Microscopy: Upright, Inverted, Confocal; Various Chromatography methods: Size-exclusion; Gel-filtration; Ion-exchange; Anion-exchange; Affinity;
Various Laboratory Chemicals and Reagents, including Special Handling of Biohazard, Chemical Hazard and Neuro Toxic Materials and Reagents
Statistical Analysis; Quantitative Softwares; Data Analysis; Data Collection; Study population & sampling; Screening; Trend descriptions; Group comparisons; Variables; Test Utilization, Amplifications, Optimizations and Troubleshooting.
Co-Author of various Research Studies & Methods in Laboratory Medicine, published through PubMed-NIH, Ref: ResearchGate Profile of LRI-BME link: https://www.researchgate.net/profile/Valbona-Cali
LinkedIn Profile link: https://www.linkedin.com/in/valbona-cali-768730124
Work History:
Case Western Reserve University School of Medicine, Biomedical Research:
Address: 2109 Adelbert Road, Cleveland, OH. 44106; Lab Location #847; Phone 216-***-****
Position Tittle Research Technician IV: March 16th 2020 – Oct 17th 2022
Responsibilities: Research at Pediatrics’ Department, Division of Neonatology. Many years of research collaborations between Cleveland Clinic, Lerner Research Institute, University Hospitals and CWRU’s School of Medicine resulted to the Research Position Transfer at CWRU, to provide various Training and Expertise in the Glycosciences. Position Ended due to funding Expiration in October 2022.
Cleveland Clinic Biomedical Engineering Department at Lerner Research Institute:
Address: 9620 Carnegie Ave., Cleveland, OH. 44106; Lab Location: ND4-25/A; Phone: 216-***-****
Position Tittle Research Technician: Sept 12th 2011 – March 24th 2020
Training & Responsibilities: Research at Program of Excellence in Glycosciences (PEG) Shared Resource Core of Cleveland Clinic 2011-2019, funded by NIH’s Academic grant NHLBI PO1 RFA-HL-107-147.
Other Responsibilities & Training: Project Coordination, Scheduling & Consultations. All Laboratory Orders through. Laboratory Shipping, Domestic & International. Administrative & Sample Collection. Position Ended due to Research Funding Expiration June 30th 2019.
Alteration Express at FEG Corporations
Address: 23420 Lorain Rd, North Olmsted, Ohio, 44070 & 17240 Royalton Rd, Strongsville, Ohio, 44136
Position Title Customer Service – October 24th 2008–September 24th 2011.
Responsibilities: Customer Service, Seamstress, Customer fitting, service schedules, payments, invoices, etc. Quit position in acceptance of the full-time medical research technician and professional training at Cleveland Clinic Organization in September 2011.
SEARS, Department Store: Large Appliances & Electronics
Address: West 130th, Middleburg Heights, Ohio, 44130
Position Title Sales Associate: March 15th 2006 – September 20th 2008
Responsibilities: Customer Service & Sales; Assisted and Processed sale purchases of large kitchen appliances, Heating & Cooling, various Electronics, etc.; Credit Card applications, maintenance & insurance agreements, delivery arrangements and schedules, etc. Quit Position in acceptance of part-time position at Alternation Express in October 2008
SIGAL Headquarters (now SIGAL UNIQA GROUP) Department of Motor & Vehicle Insurance
Address: Zogu I Boulevard, Tirana, Albania,
Position Title Account Receivable Assistant: September 1st 2003 – October 31st 2005
Training & Responsibilities: Bookkeeping & Data Entry; Insurance Policy Invoices & Claim Records; Assisted Headquarter Accounting Offices with Preparations and Verifications of the Total monthly monetary reports of all the SIGAL branches and regions within the Albanian territories. Resigned position to move and live permanently to United States of America in early November of 2005.
INIMA, Institute of Informatics & Applied Mathematics (now Polytechnic University of Tirana)
Address: Rr. Lek Dukagjini 3, Tirana, Albania,
Position Title Data Entry Clerk: June 18th 2001 – August 30th 2003
Training & Responsibilities: Bookkeeping & Data entry of medical bills, payment invoices; Assisted in analyzing data errors, data reports, etc. Quit position in acceptance of full-time position at SIGAL UNIQA Headquarters in September 2003.
References:
Case Western Reserve University: various names of Former Science Supervisors and HR Representatives include Cynthia Bearer, Peter MacFarlane, Jennifer Capretta, Danielle Haslet, Sarah Ialaci, Samantha Smith, Joannie Soeder, Rachel Lutner, etc. Main phone # 216-***-****, 216-***-****
Cleveland Clinic Main Campus and Lerner Research Institute: HR and Administration various names include Steven Webster, Robin Crotty, etc. Main phone # 216-***-****, 1-877-***-****
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