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Human Resources Employee Relations

Location:
Bethesda, MD
Posted:
January 18, 2024

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Jim Traettino

Bethesda, MD, ***** 202-***-**** ad2wc6@r.postjobfree.com LinkedIn Profile

OBJECTIVE

Innovative, creative, collaborative, persuasive, efficient, productive HR professional with 15+ years’ experience seeks position as Director of Human Resources in a successful diverse organization. SKILLS

Communication Integrity Resilience

Salesforce Hiring & Retention Team Leadership

Risk Management HR Policies and Laws Orientation & Onboarding Payroll Administration ADP Workforce Now Customer Service Regulatory Compliance Strict Confidentiality Sound Judgment Time Management Key Performance Indicators Employee Benefits Design Employment & Labor Law Recruiting Training

Employee Relations Attention to Detail ATS & HRIS & MS Office Suite PROFESSIONAL EXPERIENCE

Human Resources Director Oct 2012 – June 2022

Mangiare Inc – Bethesda, MD

● Directed and managed all areas of HR administration including recruiting, payroll, employee relations and labor relations

● Implemented the comprehensive employee recruiting strategy and managed staffing process from recruiting to onboarding

● Assessed HR needs, prepared and updated job descriptions, and ensured compliance with state and federal regulations

● Formulated comprehensive training and development plan considering the company’s need in all department; and provided them with the knowledge, skills, tools and methodology, resulting in a positive impact on bottom line

● Developed training materials and Key Performance Indicator to measure the effectiveness of training program

● Formulated compensation and benefits strategy based on market research to enhance job satisfaction and retention

● Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans

● Managed payroll for hundreds of employees and reduced payroll/benefits administration costs 30%

● Addressed employees’ issues, investigated and resolved conflicts efficiently to achieve business objectives

● Ensuring compliance with local, state and federal regulations including FMLA, ADA, OSHA, FLSA, Title VII, COBRA

● Collaborate with managers/supervisors regarding relevant laws on human resource management

● Reduced turnover by 20% by developing a positive and engaging work environment to encourage collaborative spirit

● Coached and mentored staff to improve employee job satisfaction and achieve higher employee retention levels

● Strengthened training opportunities by creating comprehensive development plans for all departments, resulting in 10% increase in profits

● Improved employee engagement by designing health insurance and profit sharing to increase employee retention by 20%

● Increased net income 10% by streamlining business processes, enhancing productivity and using business opportunities

● Ensured efficient procurement, allocated and coordinated resources to achieve sales targets

● Guided and supported heads of all departments to manage day-to-day operations while overcoming dynamic challenges

● Maintained consistent work levels by establishing large customer base and continuous pipeline of clients

● Prepared annual budgets, and monitored income and expenses regularly to improve profit and decrease utility costs by 40%

● Developed and nurtured lasting customer relationships by responding and resolving issues promptly

● Decreased contract costs by 10% by negotiating terms and managing partnerships and strategic business relationships

● Reduced insurance premiums by 35% by negotiating terms of self-insurance policy

● Developed and implemented aggressive new market strategies which resulted in 20% increase in revenue Human Resources Business Partner July 2010- Oct 2012 Mangiare Inc – Bethesda, MD

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● Managed day-to-day business operations, reviewed and revised schedules of all employees on weekly basis

● Ensured the maintenance of organizational charts, employee files, databases and control register to prevent overages

● Performed statistical analyses to provide leadership for the company’s human resource efforts including understanding the firm’s growth trajectory, forecasting HR needs, recognizing patterns and trends, and ensuring workforce development through planning, training, support.

● Identified recruiting needs through labor plan analysis and outreach to practice leaders.

● Lead recruiting, onboarding and orientation activities; support and evolve the desired company culture while improving processes that deliver effective operations.

● Oversaw all aspects of a robust employee benefits program, including research for optimum plans,” open enrollment, vendor management, employee communications, payroll deductions, and problem resolution.

● Aided employees in understanding company policies and procedures; enhance and develop new policies as the company evolves.

● Responded to employee questions and concerns; resolved employee relations issues.

● In collaboration with company managers, assess training needs and oversee development of training programs; ensure compliance with federally mandated training.

● Managed the performance management program, that includes on-going feedback, performance improvement efforts, progressive discipline, and an annual review cycle, support and coach supervisors in the delivery of performance management efforts.

● Attended and participated in employee performance discussions, disciplinary meetings, and terminations; ensure proper documentation and adherence to legal requirements.

● Maintained company compliance with federal, state and local employment laws, including policy development, tracking and reporting.

● Maintained complete and accurate HR data; recommended and implemented approved HRIS improvements and new systems as needed.

● Served as the administrative team representative on the company Diversity, Equity, and Inclusion (DEI) team, and supported the team in efforts to enhance DEI in hiring, workplace culture, and proposal and project execution.

● Ability to communicate with all levels of employees and leadership through one-on-one sessions, team meetings, polished presentations and email; ability to write complicated policies in an easily understood format.

● Ability to work in a fast-paced environment with the ability to prioritize and multitask efficiently

● Impeccable judgment in providing advice and counsel to employees and leadership.

● Team player who is receptive to others’ input and ideas, while being able to drive the correction solutions through to new policies and procedures.

● Formulated new engaging promotional strategies for market penetration and overall business growth EDUCATION

● Master’s Degree: Russian Studies

The George Washington University – Washington, DC

● B.A.: Russian Language/Economics

Colby College – Waterville, ME

CERTIFICATIONS

Professional in Human Resources (PHR)

LANGUAGES

English, Italian, Russian, Spanish



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