DEVINDER SINGH GULLIA

WORK HISTORY

Program Coordinator, 02/2017 to Current

Sienna Living

• Governance, Risk, and Compliance (GRC): Conducted regular audits of IT systems and procedures while collecting evidence and artifacts. Prepared monthly reports detailing the GRC program's status.

• Risk Management: Collaborated enterprise-wide to complete risk assessments for technology assets, new technology evaluations, deployment projects, and vendor contracts. Managed and supported risk remediation projects.

• IT Collaboration: Partnered with IT technical teams (Service Delivery, Operations, DevOps) to ensure the secure design and implementation of new IT systems and processes.

• Cybersecurity: Supported the cybersecurity awareness program through training selection, management, and reporting. Conducting control testing, test plans and Identifying threats & vulnerability.

• Project Management: Led teams on Agile practices and values. Ensured policy implementation and removed impediments, leveraging analytical and negotiation skills. Facilitated discussions, decision- making, and conflict resolution.

• Administrative Duties: Organized meetings and maintained agendas using Trello and Microsoft O365. Assisted the product owner in backlog creation and refinement. Maintained updated records and crafted reports with graphics and charts for director-level management.

• Product Refinement: Utilized technology such as Google Workspace & IBM Cognos Analytics for visual boards and operations for geographically dispersed teams.

• Strategic Initiatives: Supported internal and external stakeholders in the development of strategic growth initiatives. Used surveys, interviews, and brainstorming to maximize ROI.

• Stakeholder Management: Recognized the uniqueness and influence of all stakeholders along with ensuring planning and managing any changes in order to enhance product quality.

Audit & Compliance Focal, 01/2013 to 01/2017

IBM

• Project Management: Conducted project meetings, defined team goals, identified risks, and managed detailed project schedules using Microsoft Project. Prepared issue-based reports for higher management, including DPE, FLM, and PE.

• IT Security & Risk: Implemented and maintained security processes, focusing on Identity and Access Management (IAM). Ensured smooth transition of clients from projects and provided hands-on training to team members on IAM solutions for improved compliance.

• Change Management: Implemented change management processes, and performed ID revalidation every quarter. Utilized tools like QEV, CBN, APAR, and managed un-actioned and undeleted IDs.

• Reporting: Created status reports, financial analyses, and identified risks and issues using MS Project. Conducted predictive analyses for CONTACT

Address: 68 Whitehaven Drive Brampton,

ON L6Z 2R4

Phone: 647-***-****

Email: ad2wc0@r.postjobfree.com

WWW: https://www.linkedin.com/in/d

evinder-gullia-b788441a/

PROFESSIONAL

SUMMARY

Accomplished Program Coordinator

offering extensive experience in

project management, stakeholder

engagement, and IT security.

Proficient in implementing diverse

strategies to mitigate challenges and

enhance project outcomes.

Proactively identifies opportunities to

optimize resources and drive revenue

growth.

SKILLS

• Strategic Planning

• Teamwork and Collaboration

• Project Planning and Development

• Negotiation and Conflict Resolution

• Performance Monitoring

• Relationship Management

• Business Analyses

• Leadership

• Resource Management

• Process Improvement

TECHNICAL ABILITIES

• Strategic & Project Management:

Agile, Waterfall, Scrum, Kanban,

Microsoft Project, Kanban, Trello,

JIRA, Confluence, QA Tools (Testmo)

• Data Analytics: Google Workspace,

IBM Cognos Analytics, Jupyter,

RDBMS, SQLite

• Applications & Software: Blue

auditor, Microsoft O365, Azure

project management.

• IT Security Awareness: Successfully designed, managed, and rolled out an IT Security Awareness initiative targeting 3,500 members of the ABN AMRO technology group.

• Vendor Management: Reviewed and managed vendor RFPs (Requests for Proposal), RFIs (Requests for Information), and SLAs (Service Level Agreements). Oversaw the EPM rollout and adoption within development and project management streams to optimize ROI. Operations Manager, 03/2012 to 12/2012

Meditek Electronics

• Digital Transformation: Spearheaded the transition to a paperless practice by implementing an electronic booking system. This innovation streamlined operations, ensuring a more secure and accurate business system, which led to a 30% reduction in labor costs and a 10% decrease in office overhead.

• Digital Marketing: Designed, executed, and optimized digital marketing campaigns on Google AdWords and Facebook, achieving a 20% increase in ROI.

• System Redevelopment: Managed the overhaul of an internal tracking system used by 125 employees. The enhancements introduced over 20 new features, reduced the system's load time by 20%, and decreased operational time by 15%.

• Leadership: Offered decisive leadership and oversight for high-profile projects and programs, consistently delivering valuable insights to clients and internal stakeholders.

Compliance Analyst, 12/2009 to 02/2012

NHS

• Stakeholder Management: Recognized and valued the individuality, diversity, and influence of all stakeholders during planning and change management processes.

• Procurement & Vendor Management: Conducted market research for the procurement of PPE and sanitization products to mitigate infection risks. Successfully negotiated contracts with multiple vendors, ensuring optimal terms and conditions.

• Team Leadership: Motivated and collaborated with staff across various departments, emphasizing their importance and consistent support. Introduced cross-training initiatives to address resource constraints, ensuring seamless day-to-day operations.

• Reporting: Crafted daily, weekly, and monthly reports featuring graphics and charts for management, including director-level stakeholders to aid informed decision-making

Sandbox, HP OpenView, HP SIMS

Maximo, RES Automation Tool, TSCM

• Programming Languages: Python,

SQL

• IT Infrastructure: Azure, Citrix,

VMware, Wintel, Linux

EDUCATION

Junior Data Analyst Program,

Information Technology Project

Management, 2023

NPower Canada - Toronto, ON, Canada

Diploma, Information Support

Services, 2023

CDI College - Toronto, ON, Canada

MBA, Finance, 2009

University of Northampton -

Northampton, UK,

CERTIFICATIONS

• CISA ISACA 06/2023

• Microsoft Certified: Azure

Fundamentals Pearson Vue 02/2023

• Microsoft Certified: Dynamics 365

Fundamentals (ERP) Pearson Vue

04/2022

• Certified Scrum Master Scrum

Alliance 02/2022

• Microsoft Certified: Security,

Compliance and Identity

Fundamentals Pearson Vue 02/2022

• PMP PMI 05/2015

• ITIL V3 Foundation Certified 2 Axelos

Global 06/2013

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