Customer Service

Location:

Posted:

January 18, 2024

Elmustafa Abdelrahman

********@******.*** linkedin.com/in/elmustafaabdelrahman/

Education

UNC Greensboro, Greensboro, NC

Bachelor of Science in International Business December 2023

Guilford Technical Community College (GTCC), Jamestown, NC

Associate in Science May 2021

Leadership Experience

Austin’s Moving Company - Greensboro, NC

Team Leader September 2021- Present

Handle all customers' contracts and paperwork and built great relationships with clients and the company.

Lead a team of 8 workers on moving jobs varied from in and out of state jobs to bring in a revenue of at least $10,000 a week for business.

Commend customers on home redecoration, offering advice on design concepts, and furniture arrangements to enhance their living space.

Customer Service Experience

Amazon - Greensboro, NC

Delivery Driver September 2022- May 2023

Implemented exceptional customer service by delivering packages on time and maintaining a positive attitude throughout the shift.

Go11 Inc – Greensboro, NC

Gas Station Cashier August 2019- May 2020

Operated cash register and handled financial transactions with accuracy.

Provided excellent customer service skills by communicating and assisting customers with purchases, answering inquiries, and conflicts resolution.

McDonald’s – Greensboro, NC

Cashier July 2017- July 2018

Took and prepared customer orders and provided excellent customer service by greeting, addressing inquiries, and resolving issues.

Skills and Interests

Language – Fluent in English and Arabic