Yesenia Almanza

**** ***** *****, ****** ***** Az 85635

520-***-****

ad2waz@r.postjobfree.com

EXPERIENCE

Community partners intermountain- Care coordinator

*/**/****-*******

-Observe members, listen to concerns, and record the observations

-Document and/or report any areas of concerns related to the member’s behaviors/interactions in clinical records per policy.

-Supports the agency's mission, goals, and management decisions.

-Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies.

-Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors.

-Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.

-Provide services and coordination based on member needs/requests.

-Work effectively with the member’s support system, and clinical/therapeutic groups.

-Act as an advocate and liaison for member’s access to resources to support service plan goals.

-Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor.

-May be required to transport members in personal or company vehicles.

-Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers.

-Work collaboratively with primary care health care professionals and interdisciplinary teams to offer individualized assistance with improving and maintaining quality member care.

-Maintain and update member records, including assessments and treatment plans.

-Develop “individual” service plans that are time specific and action oriented.

-Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations.

-Completes all training required by licensing, agency, and funding source or as requested by supervisor.

-Explore community resources to seek alternative options.

-Monitor and evaluate the effectiveness of the individual service plan.

-Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.

-Maintains an approved schedule, and acceptable level of attendance.

-Performs other related duties as assigned or necessary as they relate to the general nature of the position.

Centria Health Care- Behavioral Technician

04/07/2023-7/7/2023

●Assist Behavior Analysts in implementing and monitoring treatment plans that teach patients coping skills

●provides direct one-on-one behavioral interventions to teach communication, social, and daily living skills and reduce problematic behaviors in home, community, and school settings.

SVUSD 68— Human resources Secretary 10/5/2020-04/30/2023

●Answering calls, taking messages and handling correspondence.

●maintaining diaries and arranging appointments.

●typing, preparing and collating reports.

●filing.

●organizing and servicing meetings (producing agendas and taking minutes)

●managing databases.

●prioritizing workloads.

ASCU South west credit union-Bank teller 10/08/19-1/10/20

●Met customers needs consistently with knowledge and fast service

●Counted every piece of currency carefully when accepting or dispensing cash

●Opened closed and updated accounts based on individual customer needs

●Prevented fraud by spotting suspicious behavior and identifying problematic transactions

●Managed efficient transactions such as deposits,plan contributions and supply purchases for checks or new cards

●Boosted efficiency by keeping work areas tidy and free of debris

●Worked efficiently with a diverse group of people to accomplish daily accomplishments

Northrop Grumman, Sierra vista — Intern

09/2018- 07/2018

●Collaborated with various teammates when working on day to day tasks and devising new concepts

●Managed electronic records database and handled all file requests.

●Maintained a clean reception area, including lounge and associated areas

●Managed daily office operations, including client account, supply, inventory and records management.

Chiricahua Medical Community Center, Sierra vista

Media Analyst

09/2018- 07/2020

●Networked and built strong presence with peers to facilitate professional outcomes

●Conducted daily activities on social media sites to boost company’s online presence

●Prepared social media posts and videos for viral content strategies

●Proofread and edited materials prepared by all staff to check and correct spelling,grammar, and style.

●Developed original content for blog posts and website articles

EDUCATION

Cochise College,Sierra vista — AA General Education Behavioral Science.

July 2017 -Current

Buena High School, Sierra Vista —Diploma HS

August 2018 - May 2018.

SKILLS

Detailed Oriented

Great Time Management

Proficient

Fast learner

Professional

Respectful

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