Robert F. Joyce
770-***-**** – ad2w9r@r.postjobfree.com
https://www.linkedin.com/in/robertfjoyce/
Technology Executive
Senior technology leader with diversified experience delivering high quality digital products and solutions. Consistently exceeds expectations to deliver technology solutions aligned to organizational mission imperatives.
High performance team creation
Mobile application design & deployments
Vendor selection and management
Pre & post acquisition analysis and integration
AWS Certified Cloud Practitioner (CCP)
Full development lifecycle expertise (SDLC)
JIRA based Agile Scrum implementations
Continuous Integration & Deployment (CI/CD)
Technology: .NET, Java, JEE, JQuery, RESTful, SOAP, XML, JS, Node.js, Angular, SQL, PHP, JSON
Open Source: Drupal, WordPress, Spring, Struts, Hadoop, LAMP, Moodle
Tools: Visual Studio, Selenium, Octopus, Docker, Chef, Jenkins, Jira, Confluence, GitHub, VSCode, Rally
Methodology: Agile, Scrum, TDD, Kanban, WF
O/S: WindowsX, iOS, Linux, Android, Unix, Solaris
Database: MS SQL Server, MySQL, NoSQL, Oracle
Web server: Apache Tomcat, WebSphere, MS IIS
Cloud: AWS - EC2, VPC, S3, EFS, Auto Scaling, ELB, SES, SNS, Route53, RDS, IAM, CF, Lambda
Professional Experience
Principal Consultant/Technical Program Manager at Strive Consulting – Atlanta, GA Oct 2022 - Apr 2023
Led a team at Bath & Body Works to migrate the DevOps function from another vendor
Built the 3 member DevOps team to fulfill all technical Build/Deploy requirements
Led the creation of the Azure based Jenkins Build/Deploy process for client
Migrated the site Build/Deploy process and all site monitoring work to the DevOps team
Delivered on-demand SFCC build/deploy process saving the client over $1.5M and time to market
Defined the client site Build/Deploy workflows into a consistent baseline used to enhance all future improvements
Tech: Jenkins, React, Salesforce SFCC, Azure, Node.js - SAFe
Principal Consultant/Delivery Manager at Intellinet - Atlanta, GA Oct 2020 - Oct 2022
Led 2 teams at Cox Automotive with onshore/offshore members to rewrite the DealShield.com application suite.
30 plus development team members consisting of Dev, QA, SRE, BA & Scrum Master
Defined the teams and started up the development projects
Defined the automation testing infrastructure and led the team that created over 1500 QA automation tests
Implemented Agile Scrum (SAFe) to improve delivery efficiency
Increased velocity for each sprint and now has 2 highly effective teams
Tech: AWS, RDS, SAS, Java, REST, MySQL, Ruby on Rails, React, Cucumber, WordPress - SAFe
Technology Executive Consultant at Technology Leadership Consulting - Atlanta, GA Mar 2016 - Present
Providing thought leadership, technology management consulting, and creative insights to help identify, clarify, and resolve complex technical issues critical to strategic success.
Jan – Mar 2020 DataSherpas at Turner Broadcasting
Led a team of DataSherpas building out the CCPA solution for Turner Broadcasting sites
Defined AWS Lambda & API Gateway details to deliver the big data solutions for the project
Improved the Agile Scrum process by 20% by standardizing JIRA workflows across sub-projects
Tech: AWS, Alation, Snowflake, Postgres, C#, Python
Oct 2019 - Jan 2020 - REPLi Acting CTO, Suwanee GA
Led the technology team at a marketing technology and services start-up developing cloud-based websites to multifamily real estate organizations.
Defined AWS architecture and development process
Created the standard delivery model to be used for all new sites which saved 50% on development costs
Defined the design for the new self-service product
Oct 2017 – Aug 2019
Led a technology team at a large Atlanta based wood/paper products provider building web, mobile and marketing products on an AWS .NET web stack
Led the team developing a lumber trading system on AWS with Angular, C#, MS SQL Server, Redis
Designed CI/CD methods using TFS, Team City & Octopus to improve deployment capability by ~40%
Jan 2017 – Sep 2017
Led a team at a global medical tools & devices manufacturer to define defect tracking system
Led a team at a professional certification organization standardizing their LMSs with a ($1.2M) project plan
Defined the AWS architecture and implemented a JIRA based Agile Scrum methodology
Director, Academic Tools & Utilities at Follett Corp. – Westchester, IL Mar 2015 - Feb 2016
Leadership of a 45-member technology team to deliver a $4M capital project building customer facing tools for the Follett Discover product suite and the development of the BryteWave ebook reader. BryteWave handles thousands of concurrent users and supports all ebook content formats. BryteWave app in all app stores (iOS, Android, MS).
Technologies: AWS, LAMP, JEE, Spring, MySQL, PHP, MongoDB, Node.js, API Gateway, Java, Docker
Created a team of 45 technologists including: DevOps, BA, QA, PM and SE teams
Defined JIRA based Agile Scrum development methodology that improved output by 40%
Led AWS re-architecting effort to maximize security, scalability & performance for web-based products
Defined CI/CD framework that reduced delivery time of software defects by 70%
Led development team of web and mobile products using MS SQL Server, Node.js, JS, HTML, & CSS
Technology Consultant at Technology Leadership Consulting - Ann Arbor, MI Sep 2014 - Feb 2015
Providing thought leadership, technology management consulting, and creative insights to help identify, clarify, and resolve complex technical issues critical to clients’ strategic success.
Project architecture design and implementation
Troubled project turnaround expertise
Vice President Operations at HelloWorld – Pleasant Ridge, MI Sep 2013 - Aug 2014
Leadership of a 35-member technology team delivering all social engagement promotions and loyalty products for HelloWorld's largest account – Coca Cola.
Technology Executive Consultant at RIIS LLC – Troy, MI Mar 2008 - Aug 2013
Client: ANPI ZONE Telecom
Springfield IL Aug 2012 – Feb 2013
Technical leadership to develop a hosted PBX phone system that automates VOIP purchase and provisioning.
Client: Johnson & Johnson – Ethicon
Raritan NJ & Cincinnati OH Jun 2011 - Jun 2012
Provided technical project leadership for global medical device marketing site development.
Technologies: AWS, Drupal, PHP, MySQL, RESTful API
Client: Thomson Reuters Tax & Accounting (TRTA)
Ft. Worth TX & Rockville MD Sep 2008 - May2011
Led Thomson Reuters Tax & Accounting multi-disciplinary project-based teams that developed a SaaS based learning management system (LMS).
Managed $14M capital project to create a new product CheckPoint Learning that was the fastest growing product in Thomson Reuters in 2013 and revolutionized the professional EdTech industry
Tech: Java, .NET, MS SQL Server, SSIS, Moodle, SOAP, SCORM, Drools
Vice President Electronic Product Technology
Cengage Learning (formerly Thomson Gale) – Farmington Hills MI Aug 2001 - Dec 2007
Leadership of the technology team responsible for development of all customer facing products. Team consisted of: Software Engineers, Quality Assurance, Business Analysts, PMO, and datacenter.
Direct staff of 5 (2 VPs, 3 Directors) with total staff of ~150
Developed Gale’s digital product line for the academic, public, and corporate library markets generating $170M+.
Created customer centric tech team leading to digital product revenue growth from $111M to $170M
Established vendor competition that doubled digital product output and cut development costs by 25%
Led $21.7M capital platform replacement project and delivered on time, under budget ($1.2M)
Managed an annual operational budget of $20M+ and a capital budget of $7M+.
Performed pre-acquisition analysis/recommendation and post-acquisition integration for several providers
Education
The Bernard M. Baruch College – NY, NY - Bachelor of Business Administration (BBA)