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Administrative Assistant Retail Sales

Location:
Yardley, PA
Posted:
January 19, 2024

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Resume:

Professional Resume Estella Hopkins Cell: 267-***-**** / ad2w82@r.postjobfree.com

PROFESSIONAL PROFILE

Mature business professional with extensive experience in hospitality & beauty retail sales, bakery production & sales, and executive office management and support. Ms.Hopkins’ accomplishments include over 11 years of start-up business ownership and management experience with her own business, Van Earl’s Cakes, as well as prior beauty & cosmetics retail sales & management. With Van Earl’s Cakes, she was the subject of a number of on camera national television media programs on The Food Network illustrating her diverse skill set working behind the scenes as well as in the public spotlight. Recently, she has been engaged on a number of project assignments for high-level executive administrative assistant roles for public and private clients.

Ms. Hopkins is seeking opportunities for a management position that capitalizes on this varied professional experience and leverages her positive, self-starting and entrepreneurial sensibilities paired with years of collaborative success in team environments.

EXPERIENCE:

Siemens Gamesa Renewable Energy, Trevose, PA 19053: Contract- VIVA USA, INC. Feb. 2020- Contract Adminsitrative Support 2

Responsibilities: Administrative support for 9 new district wind farms. Problem solve and marinating technician certification, tracking and storage of required training session documentation. Coordinate with other district managers and administrative assistants on best practices, Technician support, Purchase orders from (PR)creation thru closer). Travel for new hires technicians and expense reports Preparation for quartile meetings. PFFCU- Police Fire Federal Credit Union Bensalem, PA, Sept 2019- February 2020 Administrative Assistant / Real Estate Loan Closer.

• Preparing and reviewing loan closing packages and paperwork for closing.

• Maintain excellent, high quality working relationship with attorneys and title companies, as well as as internal and external customers.

• Managing and resolving any concerns, problems, and documentation issues. Acting as an intermediary between all parties involved in mortgage loan transactions.

• Scanning, stacking; auto assigning confidential documents. VOC Verification of Employment.

• Maintain strict confidentiality of all member paperwork, phone call and information of incoming calls. Other duties deemed appropriate.

• Collect data and preparation of administrative to support bank process in approving mortgage loans.

• Home equity Loans (Heloc), Conventional and Refi loans

• Review and approve certifications required for loan to assure accuracy and meeting guideline standards, termite,we;;, sept, structural, POA, maintenance agreement.

• Review required 3 day TRID process with borrowers Closing Disclosure for mortgage terms & cost.

• Software: Encompass

Office of the Attorney General, State of NJ, Division of Law Public Safety Division Trenton, NJ, Jun - Aug 2019 Contract Administrative Staff Specialist II / Administrative Assistant supporting the agency head and upper level management executives. Responsible for representing the agency head in-house and to all outside agencies. ASTM International, Inc. Conshohocken, PA, March - June 2019- Contract Administrative Assistant and Receptionist responsible for screening and managing all incoming calls to the President, Vice President and Senior Management. Responsible for preparation and distribution of ASTM membership packets. Van Earl’s Cakes, Langhorne, PA, 2009-2019

Professional Resume Estella Hopkins Cell: 267-***-**** / ad2w82@r.postjobfree.com Co-Owner and Co-Founder of Philadelphia area custom design cake business with pastry chef Van French focused on speciality gourmet cakes for weddings, corporate events and special occasions. Developed internal production procedures and established all administrative and management systems and procedures for the operation of the business. Responsible for administration and bookkeeping for accounts receivable and accounts payable, and managed marketing and public relations. Coordinated production, delivery and set-up logistics for on-site catered weddings in Philadelphia including The Racquet Club and The Ritz Carlton, among others, and The Mandarin Oriental in New York City.

Merrill Lynch Insurance Group, Hopewell, NJ, 2006-2008 Legal Department Executive Administrative Assistant directly supporting and reporting to the Director & Senior Counsel, Vice President & Director of Compliance. Maintained weekly calendars, incoming phone calls, client files and correspondence. Coordinated corporate travel arrangements including event and meeting planning and logistics. Prepared regular internal reports and supported general staff in office operations within the department. Shiseido & Fashion Fair Cosmetics, Philadelphia, PA, 2001-2006 Retail Sales Cosmetic Manager managing and supervising retail sales for cosmetic vendors Shiseido, Fashion Fair, Chanel and Derma Blend, among others. Managed daily operations and administrative duties of the company while promoting one-on-one beauty consultation events with clients to meet daily and monthly product sales goals. Personally managed sales calls to prospective clients and maintained client database of over 200 loyal high-end customers. Achieved direct Shiseido sales of over $60,000 annually. Parsons Corporation, Lawrenceville, NJ, 1999 - 2001 HR Generalist / Manager reporting directly to and supporting two Northern US Regional Managers of the company. Prepared weekly union reports to employees in each station sorted by classification and seniority and prepared documentation and procedures for new-hire salary and existing employee adjustments, promotions and relocations. Provided ongoing review of legal requirements and government reporting regulations affecting corporate HR Policies. On-boarding new hire employees, staff and temporary interns. Maintain confidential employee records and files. Assist in planning improvements including work systems. Work with VP of Human resources to post job opening. Train new hires on company policies. Assist in planning of new and revised personnel policy.. Strong management skills in identifying the best candidate for the job.

EDUCATION 1974 - Alabama A&M University - Business Studies SKILLS MS Office: MS Word, MS Excel, MS Outlook, Intuit Quickbooks, SAP MEDIA / PRESS Food Network 2018 - Gingerbread Holiday Showdown Food Network 2017 - Wedding Cake Championship

Food Network 2016 - Cake Wars

The Knot Philadelphia, Modern Luxury Weddings Philadelphia, Philadelphia Wedding Magazine

REFERENCES Norrica M. Butler, Mortgage Analyst OCWEN Mt. Laurel New Jersey, 215-***-****/ 856-***-**** ad2w82@r.postjobfree.com

Van French, Co-Owner and Co-Founder, Van Earl’s Cakes 267-***-**** / ad2w82@r.postjobfree.com

Brett Webber, Principal, Brett Webber Architects, PC Professional Resume Estella Hopkins Cell: 267-***-**** / ad2w82@r.postjobfree.com 215-***-**** / ad2w82@r.postjobfree.com



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