HELEN PENDLETON

*** ******* ** ******** ** ***** · 562-***-****, 720-***-****

ad2w7t@r.postjobfree.com

EXPERIENCE

*/**** – 8/2023

BILLING CLERK, ATLANTIC RELOCATION SYSTEM

Payroll, billing, rating and invoicing moving jobs for business, military and personal clients. Update information on the schedule. Also covered the customer service function while the position was vacant. Creating new accounts in the database.

8/2018 - 3/2022

PACKER, AMAZON

PACKER - place items in boxes and seal for shipping.

8/1977 – 5/2011 – RETIRED – UNITED STATES POSTAL SERVICE

2001 – 2011

OPERATIONS SUPPORT SPECIALIST, united states postal service

Provides technical staff work related to the analysis and evaluation of operational procedures, service programs and systems, including sort program development and maintenance. Monitored operational requirements and quality improvements in support of mail processing, customer services or delivery operations. District trainer of new programs, new equipment, OSHA standards, and personal safety standards for the entire Los Angeles District. Accident investigator for traffic and industrial accidents. Direct report to the District Manager tasked with finding the offices needing improvement and provided the necessary steps for improvement.

DETAILS – POSTMASTER – AMHERST, CO, SUPERVISOR – BEVERLY HILLS, CA – CARRIERS, CLERKS, MAIL HANDLERS, AND DOCK OPERATIONS.

1990 – 2001

ADDRESS MANAGEMENT SYSTEMS SPECIALIST, united states postal service

Data input for new databases of all deliveries in the Long Beach District. Maintain delivery sequence database for mail sorting machines. Audit delivery sequence of carrier routes in the states of California and Hawaii. Maintain delivery scheme for carrier routes. Created specialized carrier case labels.

1977 – 1990

LETTER CARRIER, united states postal service

Sort and deliver mail and packages. Collect mail from collection boxes, small Post Office stations, and large businesses and drop off at the distribution plant.

EDUCATION

COMMUNITY COLLEGE OF AURORA - PARALEGAL PROGRAM

AA MANAGEMENT, long Beach city college

Alpha Gamma Sigma, Honors Club, Service organization, Secretary / Treasurer

AA GENERAL BUSINESS, long beach city college

Alpha Gamma Sigma, Honors Club, Service organization, President

AA ACCOUNTING, long beach city college

Alpha Gamma Sigma, Honors Club, Service organization

CERTIFICATE OFFICE APPLICATIONS, golden west college

Alpha Gamma Sigma, Honors Club, Service organization

SKILLS

OSHA and safety trainer, and monitor – 11 years, trainer, managers, supervisors, and craft – 20 years, accident investigator, mail sorting machines and industrial – 15 years

Microsoft Office

Colorado Notary Public

Supervisor – carriers, clerks and mail handlers

Auditor

Negotiator

Maptitude / ArcGIS

COVID-19 Contract Tracer

ACTIVITIES

I was the team leader of the CLASS data collection team that went to all the Post Offices in the Long Beach District. We were collecting all the addresses to enter in the new database for the new mail sorting machines that put the mail in delivery order. We created the four-digit number that is after the – in your zip code. I was the Rural route inspection team leader. While working full time and going to school part time I was a volunteer for the Long Beach Rescue Mission, the Long Beach homeless shelter, the home for homeless mothers to be, and the Second Harvest Food Bank.

COMMENDATIONS AND AWARDS

1980 – 1998 – Combined Federal Campaign Solicitor letters

3/1986 – Customer Commendation for service

8/1990 – Postmaster Commendation CLASS data collection team

8/1991 – Special Achievement Award

6/1993 – Commendation for Sick Leave banking

ORGANIZATIONS

Alpha Gamma Sigma – Honors Club – Service organization – President, Vice-President, & Secretary

Volunteer – Long Beach Rescue Mission

Volunteer – Long Beach homeless shelter

Volunteer – Second Harvest Food Bank

Colorado Notary Public ID – 201******** – exp. 4/1/2024

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