Behavioral Health Mental
Resume:
Adrienne Robinson
Philadelphia, Pa 19124
ad2w74@r.postjobfree.com
PROFESSIONAL CHARACTERISTICS:
Presenter Effective/Efficient Communicator Ability to maintain strong relationships with consumers and vendors Strong time management and organizational skills Team player Professional Credible
Respected Valuable Problem Solver Dependable
SUMMARY QUALIFICATIONS:
I am a purpose driven professional with substantiated success in the human, social work and residential services arena. I am a leader with extensive experience in a demanding and challenging work environment with a proven ability to prioritize organizational needs, and then implement effective management systems to achieve measurable outcomes. I have consistently demonstrated a mind set to exceed organizational goals by “thinking outside the box”, while providing a positive results-oriented approach for enhancing services.
Work History
2018-Current
Belmont Behavioral Health Hospital
4200 Monument Road
Philadelphia, Pa 19131
Clinical Behavioral Health Technician
Duties:
● Facilitate mental health & drug and alcohol groups
● Complete assessments
● Complete documentation
● One on one sessions with patients
● Mentor/train other Behavioral Health Technicians
● Vitals/ Ekg
● Rounding on the patient every 15 or 5 mins
● Ensure protocol is being followed
2009—2018
Elwyn Institute
4040 Market Street
Philadelphia Pa. 19142
Life Skills Associate
Duties:
● Schedule medical appointments for consumers
● Provide transportation for appointments, outings, etc.
● Supervise, assist, and train consumers in self-care and independent living skills, including bathing and all areas of personal hygiene
● Participate in the development and implement the ISP
● Assist consumers in food shopping, preparation, serving, cleaning and care of home, laundry, personal hygiene, menu planning and implementation, etc.
● Document consumer progress and other necessary documentation
● Restrain consumers if needed and redirect their behavior
● Advocate for individuals with all outside support agencies
● Monitor emotional and physical needs
● Follow the techniques at hand to prevent AWOL, disturbance or withdrawals
2007-2012
Comcast
2510 W Moorland Rd,
Willow Groove, PA. 19090
Duties:
● Elicits and record customer information and inquiries.
● Saves and retains Comcast customers by identifying reasons for request to disconnect and overcoming concerns in an effort to retain customers.
● Remain up to date on products and services to ensure customer satisfaction and to maximize sales opportunities.
● Establish customer needs through enhanced probing techniques.
● Demonstrate proficiency in technical troubleshooting of all product lines, with the ability to articulate relevant information and directions in an organized and concise manner.
● Share successes and new ideas with team members in order to achieve both individual and team goals.
2005-2009
Self, Inc.
1425 Arch Street
Philadelphia Pa. 19107
Administration Receptionist
Duties:
● Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
● Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
● Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities.
● Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
● Sort Mail and deliver to each department.
● Helped out with billing consumers insurance who attended the clinic and also worked as a clinical receptionist in the absence of their receptionist. 2012-2015
Self, Inc.
1425 Arch Street
Philadelphia Pa.19107
Site Manager (Safe Haven)
Duties:
● Maintain a safe, supportive environment within the shelter
● Monitor facility to maintain safety of clients and shelter space.
● Help consumers work through conflict with others living in the shelter
● Set up meals, following all food safety guidelines
● Treat clients in a culturally sensitive manner
● Participate in program, Department and agency meetings and relevant trainings as required,as well as inter agency groups that provide assistance and advocacy for the consumers.
● Implement goals for the consumers being as though there were no rules based on them coming into the facility intoxicated.
Education
2013- 2017
Associates Degree Major- Criminal Justice
Peirce College Minor –Social Work
1420 Pine Street
Philadelphia, Pa.19102
Graduating June 2017
2001-2005
Multi-Cultural Academy Charter High School High School Diploma 3821 N. Broad Street
Philadelphia, Pa.19140
References :
Jaleesa Savage
ad2w74@r.postjobfree.com
License Practical Nurse
Kaprice Miller
ad2w74@r.postjobfree.com
ABA Therapist
Contact this candidate