Yolanda F. Kuntz

**** ********* ***** • Waldorf, MD 20603 • 541-***-**** • ad2w71@r.postjobfree.com

PARALEGAL/LEGAL SECRETARY

Results-oriented legal and administrative professional who rises to meet challenges.

Innovative, detail-oriented Paralegal & Administrative Specialist with extensive experience and education who enjoys challenges, helping others, works independently, and exhibits exceptional writing/editing skills in drafting legal documentation and all forms of correspondence. Conducts all legal and office business professionally, with minimal direction from attorneys and supervisors. Experienced in collaborating with an extensive range of clients, insurance, healthcare, legal, and government personnel.

PROFESSIONAL SKILLS

Excellent Communication Skills with Multicultural & Multilingual Capability.

Experience in Customer Service.

Research & Analysis.

Motivated & Self-sufficient.

Dedicated, Dependable, Flexible, & Empathetic.

Trustworthy & Capable of maintaining Confidentiality.

Excellent Time Management.

Microsoft Office.

Leadership with Team Building.

Internal & External Communications.

Experience in Training, Office Supply & Equipment Management.

Proficient Computer Skills.

Organized, Resourceful, Driven.

Attention to Detail.

Collaborative.

Teamwork.

Data-Entry.

Amicus, Lexis Nexis, & Westlaw.

PROFESSIONAL EXPERIENCE

Grand Junction Regional Communications Center

EMERGENCY COMMUNICATIONS SPECIALIST I 10/2020 - 01/2021

Answered emergent/non-emergent public calls for service in need of police, fire, ambulance, and other emergency services. Conducted caller communications using calming, negotiation, and advising methods to accurately gather essential information necessary to establish the nature of the call and dispatch appropriate resources. Coordinated/conveyed information and assistance needs to relevant service providers. Took and referred calls, provided information and assistance to non-emergency callers, entered call records, and maintained call logs utilizing regional 911 communications center consoles and computer-aided dispatch systems.

Law Offices of Andrew S. Kasmer, Fairfax, VA

PARALEGAL CASE MANAGER 04/2018 – 03/2020 & 12/2000 – 02/2006

Assisting attorneys through the development of caseload management and client guidance, I managed new client interviews, opened and maintained new files (paper and digital), prepared correspondence, and legal memorandums, and drafted pleadings, briefs, and motions. As well, I handled and coordinated trial preparation and electronic filing of legal and medical documentation with courts.

Notable accomplishments:

Innovative ability to retain and work with clients who have limited English skills.

Hired to proofread and edit data to update office website prior to working in the office.

Pinkowski & Associates, Fairfax, VA

LEGAL SECRETARY/LEGAL ASSISTANT 05/2005 – 02/2006

Assisted attorney with office management and administration of client cases comprised of specialized legal areas involving Traffic, Criminal, Misdemeanor, and Corporate matters. Also, my role consisted of preparing/mailing monthly invoices; drafting general correspondence, pleadings, and other legal documents; filing legal documents with courts; research using LexisNexis; preparing/mailing advertising material and training my replacement.

Notable Accomplishments:

Opened, closed, and managed the office; in addition to my legal secretary/legal assistant tasks, I performed receptionist duties, conducted data research to obtain new clients, and maintained accounts receivable for corporate clients.

Yolanda Kuntz, Yokohama, Japan

INDEPENDENT CONTRACTOR – ENGLISH INSTRUCTOR 03/2007 – 06/2014

Innovative in creating my own employment through teaching English to Japanese children and adults, which also led to teaching English at the Japanese Maritime Self Defense Forces (Japanese Navy) School, strengthening my ability to identify and navigate cultural differences.

EDUCATION & CREDENTIALS

UMASS Global, Irvine, CA

Human Resources Graduate Certificate – March 2022

Cumulative GPA 4.00

BRANDMAN UNIVERSITY, Irvine, CA.

Bachelor of Arts Legal Studies – Paralegal Profession – December 2017

Graduated Magna Cum Laude - Cumulative GPA 3.70

COLLEGE OF MARIN, Kentfield, CA.

Associate of Science – Business Office Studies – Legal Option – December 1992

Vocational Certificate – Business Office Studies – Legal Option – May 1992

Alpha Gamma Sigma – Permanent membership in the California Community College Honor Scholarship Society since December 1992.

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