JERRY P. LEE

Oceanside, CA 760-***-**** ad2w6b@r.postjobfree.com linkedin.com/in/jerry-lee-261a03140 SUMMARY

Experienced Operations Manager and Logistics Manager with a proven track record managing cross-functional teams of over 100 employees, delivering operational excellence and oversight of large scale/high volume mail and print operations. Extensive experience in streamlining a facility’s production and operational management processes to deliver improved efficiencies and millions in cost savings. Customer service focused with strong commitment to improving overall performance and client services. EXPERIENCE

County of San Diego, San Diego, CA

Services Program Manager, 2014 – 2022

• Develop partnerships and processes that support transparency, foster communication, promote efficiency and positively influence customer satisfaction across the organization.

• Assist customers by creating a turnkey, one-stop shop mailing and print services solution.

• Streamline carrier routes resulting in increased efficiencies and a 35% timesaving.

• Manage increasing mail volume to process 12 million letters a year.

• Manage a budget of $10 million and lead a team of 20 employees.

• Bridge and improve the relationship between the County and USPS.

• Increase accountability to existing vendors, new vendors and team, resulting in cost savings and increases in efficiency.

• Oversee Mail Services fleet of vehicles.

RICOH Corporation Sempra, SDG&E and Southern California Gas, San Diego, CA Xerox Corporation Sempra, SDG&E and Southern California Gas, San Diego, CA Manager of Mail Operations, 2003 – 2014

• Project managed and led all mail projects for Sempra Energy for Southern California operation.

• Recognized as top producer, exceeding production goals, going from 3,000 to over 300,000 pieces/month.

• Led cost-saving operations business practices resulting in 25% efficiency, while increasing production by 40% YoY.

• Manage quality control initiatives for design and implementation of new production and security procedures.

• Proficiently managed high-volume money accounts for the CAPS and postage machines.

• Managed staff in several different departments (PBX, Copy production, Mail services and Legal dept. Mainframe printing).

• Managed mail operation staff across southern California and 55 courier routes.

• Supported the Sales staff by consulting on new accounts.

• Streamlined the Mail operations for cost saving by 40%.

• Designed all of the BRM and CRM for the three companies. Zoltek Corporation, San Diego, CA

Production and Purchasing Manager, 2001 – 2003

• Established proprietary production and purchasing strategies resulting in a 23% increase in revenue due to new products sourced.

• Handled all purchasing of raw materials and chemicals for production.

• Streamlined production process resulting in cost-savings of over 25% and reduced waste material.

• Managed 15 employee’s performance for optimal production capacity.

• Lead daily managers meetings for production scheduling and daily staff meetings for operations. EDUCATION & SKILLS

Mesa College

Business Administration, emphasis in Accounting and Finance Army

Non-commission leadership academy

USPS

Mail Quality Control certification

ADDITIONAL INFORMATION

Experience: United States Post Office (USPS), District Supply Purchasing Agent, 20 years Memberships: Postal Council Commission & Mail System Management Association Interests: Golfing, Cycling, Fishing, Boating, Hiking, Photography Leadership: United States Army, 101st Airborne Division, Fort Campbell, KY

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