Front Desk Office Manager

Kelli J. Schaefer

***** ******** ** • South Bend, IN 46614 • 574-***-**** • ***************@*****.*** Dedicated Manager proficient in DealerTrack/ RouteOne, ProMax, AutoSoft, Vinsolutions, Quickbooks and Microsoft office. Experience with MOPAR, Zurich and Assurant VSC and GAP products. EDUCATION

GRACE COLLEGE

Bachelor of Science, Business Management -2014 GPA 3.85 BROWN MACKIE COLLEGE

Associate of Science, Healthcare Administration -2011 GPA 3.95 EXPERIENCE

Business Manager, Axuis Automotive Goshen, IN

● Provide Sales persons accurate proposals for all customers

● Assist Office Manager with spreadsheets and reporting

● Maintain above average relationships with banks and finance companies to provide customers the highest level of products available

● Assess products and services offered and find products to fill any gaps that arise

● Prepare contracts and title work documents quickly and accurately

● Price rates and products effectively to secure the business but stay profitable

● Maintain meticulous records to ensure annual state audits are passed effortlessly

● Help to maintain a work environment where coworkers feel appreciated and respected which in turn keeps the productivity at maximum levels Director of Finance, The Car Company Warsaw, IN

● Oversee both stores F & I Managers

● Print and accurately prepare documents for sold vehicle

● Educate customers on and sell backend products

● Maintain above industry standard PVR and product penetration percentages

● Develop and sustain good working relationships with bank and product representatives

● Coordinate transportation of vehicles from auction to dealership

● Prepare daily, weekly and monthly reports for GM and Owners

● Train managers on new products and bank program updates Vice President and General Manager, ELITE COMPUTER NETWORKS, LLC, Warsaw, IN

● Responsible for all aspects of Human Resources, payroll processing, hiring and termination, and developing and implementing new policies and procedures as necessary.

● Coordinate all facets of finance, accounts payable and receivable, taxes, and budgeting

● Oversee the service manager to ensure service tickets are handled efficiently and to the highest level of care.

● Provide weekly reports to the CEO and facilitate weekly staff meetings.

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