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Office Clerk Customer Service

Location:
McDonough, GA
Posted:
January 19, 2024

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Resume:

LASHONA PARRISH

CONTACT

PHONE:

757-***-****

ADDRESS:

*** ******* *** ********* ** 30253

EMAIL:

ad2w1n@r.postjobfree.com

EDUCATION

Grantham University

January 2014-March 2016

Associates Degree-Business Management

WORK EXPERIENCE

NFI INDUSTRIES OFFICE CLERK/ALLOCATOR

FEBURARY 2023–NOW (FAIRBURN GA)

Book appointments and answering calls

Prepare Bill Of Landings for Drivers.

Keep track of the good and supplies in the warehouse and mange orders to facilitate sales or production.

This includes signing off on shipment, counting the numbers of available product. Placing orders for more inventory according to demand. Also tracks and logs all product inventory ensuring there are no discrepancies or losses.

Order and restock supplies

Inspect all orders being received and shipped, checking for damage and or missing items.

Operates forklift for transporting large orders or heavy products.

System operate WMS (Warehouse Management Software) and Softeon.

DHL SUPPLY CHAINS SHIPPING AND RECEIVING CLERK

JULY 2022- FEBURARY 20223 (MCDONOUGH GA)

Manages the shipment and receipt of all products, materials, and supplies

Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.

Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.

Tracks, traces, and updates the status of incoming and outgoing shipments.

DLT 29 TOURS DISPATCHING/OFFICE CLERK

DECEMBER 2019-JULY 2022 (JONESBORO GA)

Develop delivery routes and maintain contact with drivers throughout the day.

Collaborate with management to modify daily routes to accommodate the needs of customers.

Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road. Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes. Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.

XPO LOGISTICS LOGISTICS PROCESSING CLERK

MARCH 2018- DECEMBER 2019 (FAIRBURN GA)

Analyzes and coordinates the logistical functions of a firm or organization; assists in the life cycle of a product, including acquisition, distribution, internal allocation, delivery and final disposal of resources.

Perform simple routine to moderately complex data entry tasks including word processing and spreadsheet applications Working knowledge of Windows-based computer applications.

Daily check in of over the road drivers

Assist managers and supervisors with general administrative duties including, but not limited to, order processing, delivery documents, add-ons, payroll, service performance tracking, and other duties as assigned

Answer telephones and forward appropriate information to supervisor

Work closely with other employees to assure that the company's business is executed in the most efficient and effective manner

DELTA AIR LINES INC CUSTOMER EXPREIENCE SPECIALIST

APRIL 2013-MARCH 2018 (HAPEVILLE GA)

Supporting daily Customer Engagement Center Operations by listening, caring, and connecting with over 500 callers daily with domestic and global reservations.

Serving as a one stop shop for vacation planning including providing financial guidance and support by promoting various goods and products including American Express Cards, Hotels and Car Rentals. While consistently meeting and exceeding sales expectations and customer service metrics is one of the top goals.

THANK YOU



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