Operations Manager Contract Specialist

JERRICK BOURGEOIS

** *** **** *** ****** City, AL, 36870 · 334-***-****

*******.*********@*****.***

Army veteran seeking a position in management. Detail-oriented contract specialist with experience in acquisitions and leadership roles. Military professional with experience in team management, administrative accountability, and supply management. Works well with team members and groups from diverse backgrounds. Highly motivated, effective, communicator and problem solver. Successfully and quickly masters new roles and technologies to achieve positive results.

EXPERIENCE

06 NOVEMBER 2019 – PRESANT

OPERATIONS MANAGER, LOVES TRAVEL STOP 774

I am responsible for run day to day operations both in the store and the restaurant. I am accountable for ordering, stocking and maintenance of the store. I also assist with customer and employee problems using the B.L.A.S.T method. I have been making the schedule for the store, and hiring, coaching and development of employee’s. I have assisted in training all employees from TM’s, up to and including, but not limited to Operations Managers. I have accompanied other managers with the opening of several new stores and the training of all employees. I have traveled to other stores to help with audits and implanting current P.O.G’s and organizing of back rooms.

04 SEPTEMBER 2018 – 01 OCTOBER 2019

ASSISTANT MANAGER, dirt cheap

My responsibilities at Dirt Cheap are to open and close the store. Other duties I have are: counting drawers and the safe, making deposits, doing bank runs, maintenance of the store (cleaning, stocking shelves, running cash register when needed), and making the weekly schedule. I order all the supplies and merchandise we would receive for the week. I also help load and unload the merchandise delivery trucks when necessary. I work with customers (and employees) with any complications that arise, and help resolve the issues to a fair agreement. I have prevented many shoplifters from stealing.

28 MAY 2016 – 06 AUGUST 2018

ASSISTANT GENERAL MANAGER, launch trampoline park

I was responsible for opening and closing the park. My other duties included (but were not limited to): Making deposits, Counting drawers, Maintenance of the park (trampolines, playground, etc.), Spring checks, Assisting customers with any complications that arose, Interviewing potential employees, Training new employees, Training existing employees in new positions, Helping to keep the establishment clean, Helping to schedule parties and other bookings, and finally helping to count and order inventory.

22 JUNE 1996 – 23 JUNE 2018

INSTRUCTOR, us army

I was responsible for in processing classes of up to 900 soldiers when they arrived for their advance training. My other responsibilities included: Teaching the classes for the soldiers, setting up their transportation around post, setting up the graduation ceremony, creating the completion certificates, and then I would out process once the term was completed. I assisted the Ordnance School with the development of the Individual Student Assessment Plan (ISAP); which is now the current Standard Operating Procedure I achieved Senior Army Instructor Badge. I managed a program of instruction for training individuals for a total of 382 hours. I was obligated to oversee the health and wellbeing of 128 individuals and their families. I was also responsible for the quality of 44 different subject areas to align instruction given to Advanced Leader Course for Bradley Maintainers.

EDUCATION

1999

PRIMARY LEADERS DEVELOPMENT COURSE, FT. CAMPBELL, KY

2004

BASIC NONCOMMISSIONED OFFICER COURSE, FT. KNOX, KY

2011

SENIOR LEADER COURSE, ft lee, va

2015

AMERICAN MILITARY UNIVERSITY

SKILLS

I have the ability to work through altercations and, typically, find solutions that are agreeable to all individuals involved.

I am certified in CPR, Safe Serve, Hazardous Waste Disposal, and Sexual Assault and Prevention.

I am always willing to go the extra mile to ensure my job is done to the highest standard.

I am always punctual, and willing to stay later if needed.

I have a vast knowledge of counting, keeping up with, and ordering inventory.

ACTIVITIES

I enjoy getting to know new people and learning new things. I like to work hands on. I am a handy man, and I am highly skilled in mechanics. Throughout my career, I have typically been in a position of management or instruction.

AWARDS & COMMENDATIONS

Instructor - April 2000, Awarded Basic Army Instructor Badge - June 2014, Systems Approach to Training

Course - March 2000, Small Group Instruction - November 2001, Cadre Training Course - May 1999,

Equal Opportunity Representative (EOR) Course - August 2006, Bus Drivers Course - September 2011,

Army Center for Substance Abuse Programs - May 2012, Test Construction Course - April 2000, Hazard

Communication Standard Employee Training - August 1999, Combat Lifesavers Course - May 2017,

Organization Maintenance New Equipment Training Course - September 2006, Field Maintenance New

Equipment Training - November 2006, Sexual Assault Prevention and Response Program - August 2008,

Microsoft Word, Excel & Mail - October 1995, Iraq Campaign Medal - May 2015, Afghanistan Campaign

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