William B. Koester 586-***-**** ad2w1f@r.postjobfree.com

EXECUTIVE SUMMARY KEY COMPETENCIES

Technical Writing Skills

Operator Instructions

Maintenance Manuals

Installation Instructions

Proposals

R & D Reports

ECPL Safety Placards

Business Plans

Translating English to:

• German, Spanish, Chinese

Expert user in:

Microsoft Office Suite

Adobe Suite

Corel Graphics Suite,

AutoCAD

Customer Experience:

American Axle

Cummins, Navistar

Dana, Linamar

Ford, GM, Mazda

KUKA Systems

Nexteer, Eaton, Meritor

TESLA

Subjects:

Powertrain Ass’y Automation

Gaging & NVH Automation

Robotic Workcells

By capitalizing on over 30 years automotive experience, I am eager to employ my diversified skillset within a project management / technical documentation role where my experience will be paramount in the overall profitability of the company.

Available for short/long-term contracts, direct work, remote and travel. EDUCATION

Bachelor’s Degree: Management & Organizational Development Spring Arbor University

ACCOMPLISHMENTS

Proven ability of reducing documentation costs by utilizing a value-added approach and establishing an efficient standardized process to ensure documentation deliverable profitability and timing. Authored a research & development report forecasting the EV technologies which are now used in today’s market. Instrumental in the prototype design and development of an experimental hybrid vehicle. Facilitated a state sponsored subsidized manufacturing internship program saving 50% on company payroll.

CURRENT WORK EXPERIENCE

Chief Technical Writer/Business Development Manager 2007 to Present (Industrial Automation) Creative Design & Development Group, Macomb, MI

Project Management: leading a team of contractors simultaneously throughout several facilities while working with support personnel, vendors and customers to ensure deliverables meet specifications and expectations while ensuring the project deliverables are delivered correctly, on time and under budget. Managing budgets, designs, timelines, accounting, payroll, recruiting/managing staff, increasing customer confidence and vendor/wholesaler relationships. Business Development: instrumental in building new relationships with customers and increasing sales 7% annually by generating new business using a customer focused value-added approach. This includes writing business plans, proposals, partnering with suppliers for lower prices, enlisting a creative value- added approach for a more competitive edge.

Technical Writing duties includes: Operator & maintenance, training manuals, graphic design, technical illustrations, safety, ECPL (lock-out/tag-out), lube/maintenance charts and textbooks. This includes working with Industrial Engineers creating step-by-step process procedures pictorially explaining how the parts are being assembled with the supporting engineering specifications. Ability to translate all documents to any language. Partnering with customer and vendors to ensure deliverables are met. Typical subject matter: Powertrain Assembly Automation, Robotic CNC Automation, Material Handing Automation, Product Development, Specialty Vehicles, Training, SOP Validation. Page 2 of 2

Chief Technical Writer & Trainer 2004 - 2007 (Accessory Development Group) MAZDA North America, Flat Rock, MI (Contract)

Technical Writing: Responsible for creating installation instructions for new vehicle year accessories. This included learning how to install the accessory, writing a step-by-step instruction, creating line art illustrations and procurement of the documents. Installation Instructions ranged from exterior performance accessories (spoilers, ground effects, badging), to interior electronics (stereos, DVD’s) to performance improvements (turbo chargers, block heaters, suspension upgrades). Additional responsibility included the design of work holding installation fixtures, templates and working with product engineers to increase quality and reduce manufacturing cost.. Training Facilitator: Training duties encompassed traveling to the various dealership distribution centers teaching dealership personnel how to install the accessories using my authored instructions as reference. Key Accomplishments: By working with internal Quality Engineers and outside suppliers creating a formidable team thus reducing time and costs while adding process value (ease of use) at the dealership level. Reduced a 12-month documentation backlog within 2 months allowing products to ship on time. Worked with teams to improve design, functionality and improve processes while also creating successful partnerships with local suppliers to reduce timing, costs and increasing quality. Documentation Manager 2001 - 2004 (Powertrain Assembly Systems) THYSSEN-KRUPP, Auburn Hills, MI (Direct Hire)

Department Manager: Responsible for writing of operator, maintenance and training manuals including informative technical illustrations, safety, ECPL, lube/maintenance charts, process routings and validating the integrity of the documents. Managed department while overseeing 40+ projects at any given time. Key Accomplishments: Developed a standardized process which reduce time while reducing an 18 month of documentation backlog within 6 months thus increasing profitability. Contracted to train staff in Germany (main location) of this successful approach. Account Manager / Proposal Development 1998 - 2001 (Robotic Workcells) COMAU, Auburn Hills, MI (Direct Hire)

Worked with sales and engineering teams to develop and deliver winning proposals and interactive presentations. Co-managed 14+ accounts to ensure deliverables were on time, field staff issues were handled on a timely manner, updating documentation issues, managing budgets. Key Accomplishments:

Instrumental in the winning of over $14 million in orders based on my dynamic persuasive proposals. Powertrain, assembly automation, program, project, team, focus, advance, improve, entrepreneur, driven, support, process, procedure, SOP, Project Engineer/Sr. Designer 1989 - 1998 (Material Handling & Powertrain Assembly Automation) AUTO/CON CORP., Clinton Twp., MI (Direct Hire)

Responsible for designing and detailing of assembly & material handling automation including spare parts lists and bill of materials. Additional responsibilities included following the designs though the manufacturing and assembly process as well as instrumental in the installation process on the customer floor to ensure proper functionality.

Key Accomplishments:

Spearheaded implementation of the ISO-9000 quality management system.

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