OMPRAKASH K

Nedun Street,Maraneri,

Megalathur (PO) Email: ad2w1c@r.postjobfree.com

Thanjavur(DT),Tamilnadu-613102. Mobile: +91-809******* OBJECTIVE:

To work as an System Administrator in an organization where I can utilize my existing skills and knowledge and develop new skills to contribute in the accomplishment of organizational goals.

EXPERINCE SUMMARY:

● Having 5 years of experience in IT Support.

● Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.

● Following standard procedures for proper escalation of unresolved issues to the appropriate.

● Resolving Microsoft Outlook issues, Outlook Express configuration and backup.

● Configuring & Managing DNS, DHCP & Active Directory in Windows Server 2022 .

● Taking ownership of customer issues reported and seeing problems through to resolution.

● Installation of Antivirus, Patches & Updates from the Backed & front end.

● Familiarity with remote desktop applications like LogMeIn.

● Hands-on experience with Windows OS environments.

● Creating users in the Active directory and assigning access to users.

Windows administration and troubleshooting Network Issues.

Maintaining Sever & Rack unit.

Installation and Troubleshooting (Do Matrix, Ink jet,Laser jet,Colour Laser jet )Printers.

● Troubleshoot the Hardware issue’s for Desktop & Laptop,Thin client PROFESSIONAL EXPERIENCE:

Organization : Precision Informatic (M) Pvt Ltd. (https://www.precisionit.co.in) Client Site : Acoustics India Pvt Ltd - Trichy.

Duration : 2021 to till date.

Role : System Administrator

Organization : Precision Informatics (M) Pvt Ltd. Duration : 2018 to 2021.

Role : System Engineer

EDUCATION:

Diploma Computer Engineering. from Govt Polytechnic collage - Trichy., DOTE with an aggregate of 72%, period of (2012-2015).

SSLC from Govt A.D.W High Sec School. Agarappettai. with an aggregate of 74% in 2012

Technical Skills:

IT Support : Active Directory, LogMeIn Remote Access, Windows Server, Virtual Private Network (VPN), Technical Issues, Office 365, Software Installation, DNS/DHCP and Printer Support.

Operating Systems : Windows & Windows Server 2003 - 2022 Other Tools and IDE : MS Office

DECLARATION:

I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief.

Date:

Place: (OMPRAKASH K)

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